We compared Deep Instinct Prevention Platform and SentinelOne Singularity Complete based on our users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Users were impressed by Deep Instinct’s AI-driven approach and ability to detect and prevent zero-day malware. They also appreciate its proactive defense mechanisms. SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption.
Room for Improvement: Deep Instinct Prevention Platform could improve its documentation, forensic capabilities, and logging system. Users say Deep Instinct’s AI model could be more transparent, and the solution could be better adapted to multi-tenant use cases. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration.
Ease of Deployment: Deep Instinct Prevention Platform is somewhat complex to set up, requiring multiple steps and some training. The total deployment time may take months. Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team.
Service and Support: Users praised Deep Instinct's customer service and support for their swift response and overall helpfulness. Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency.
Pricing: Deep Instinct Prevention Platform is cheaper than many competing solutions, and support is included with the basic license. Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives.
ROI: Deep Instinct Prevention Platform’s noteworthy benefits include time savings, reduced false positives, and effective prevention against unknown threats. SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements.
Comparison Results: Deep Instinct Prevention Platform offers a unique perspective on cybersecurity, with a focus on behavioral analysis and deep learning-based prevention. It also requires enhancements in its interface, administration, and logging system. SentinelOne Singularity Complete is considered a comprehensive, dependable solution with advanced features, such as the ability to reverse ransomware encryption. Users also praised its painless setup process and responsive customer support. At the same time, Singularity Complete received mixed reviews for pricing. Users also asked for better reporting and AI/ML capabilities.
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The product detects and blocks threats and is more proactive than firewalls."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"NGAV and EDR features are outstanding."
"Ability to get forensics details and also memory exfiltration."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The solution was relatively easy to deploy."
"Deep Instinct’s prevention-first approach to stopping unknown ransomware and malware is the reason why we purchased the product. The pre-execution versus post-execution is a big piece for us where it is able to stop something before it even hits the box or desktop. That was one of the big reasons why we went with Deep Instinct."
"The detection rate is very high. In all the testing with around 20 partners in different environments, quite a lot of them had installed with other anti-malware applications, like Sophos. This software can co-exist with those applications in the same machine. This is impressive."
"Its false positives are very low, because the behavior analysis engine double checks them."
"Instead of having features like rollback and after-event actionable stuff, the whole premise and the context of the solution is to actually prevent these malicious attacks from happening to begin with.... The ability to prevent threats is the most appealing aspect. It absolutely, 100 percent helps with real-time prevention of unknown malware. That's the strength of the product."
"Stability-wise, I rate the solution a ten out of ten."
"It has given us a more structured approach for detecting and preventing threats. It has machine learning-based detection and prevention. Their engines, in even older versions, are able to pick these viruses and malware. They have posted a lot of use cases online for detecting different viruses and malware that have been out for many years."
"Deep Instinct's detection rate is close to 100 percent."
"The most important thing is that it is for prevention. It prevents attacks of any type of malware. Normally, what we've seen in other products is that they are not for prevention. They isolate a possible threat that they don't understand or know about, and then they check it with our database to see if it needs any correction or elimination. This means that the threat is already inside a customer's base, whereas Deep Instinct prevents a threat from getting in. Prevention is basically done by an agent in each installation, PCU, or product. An agent has its own intelligence to be able to detect if it should stop a threat or not. It has been taught. It is like a brain that has been taught to react according to any possible threat. Deep Instinct is very light. It doesn't take too much CPU attention or memory. It doesn't slow down the performance. You don't really realize any change in the performance, which makes it very different from other solutions. They are usually heavy for the users."
"Offers good protection against ransomware."
"What I like best about SentinelOne Singularity Complete is its web-based admin interface, which allows me to go into the platform, look at the entire organization, particularly all of the sentinels or endpoints, and manage everything from there."
"It is purely cloud-based, meaning you don't need to have something installed, such as a server on-prem. You have cloud management and can access it from anywhere, with integration with SSO, with one click. It's also very lightweight."
"The remediation and rollback features are pretty impressive."
"It has the ability to rollback a ransomware infection instantly and with minimal disruption to the user & provides robust reporting."
"SentinelOne Singularity Complete has a valuable feature that allows us to install the agent on every endpoint and extract all asset information for reporting purposes in our live inventory."
"The autonomous platform is valuable because we can separate false positives and negatives."
"The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"ZTNA can improve latency."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"They have a manual, but it is not excessive."
"The interface on the endpoint could be a little more descriptive and more valuable. It doesn't always tell you the data you need to see. Improvement there would be very helpful."
"I am looking forward to them adding Linux in Q1 or Q2 of 2019, as this is often requested by my partners and customers. Currently, Deep Instinct only has Windows, Mac, Android, and iOS."
"I would love to see a really exceptional, outstanding level of reporting. I know that's like asking for a unicorn to leap out of the sky with any of these products... When everything works, clients began to wonder: "Everything's fine. Why do we need you?" That's where the reporting capabilities would allow us to really demonstrate: "Hey, here's what's actually going on, Mr. Customer.""
"If they can bring some additional, complementary solutions, like network scanning and the like, that will help. If they had some sort of a firewall which could help detect DDoS attacks and other things, it would be an improvement"
"I would like a little more training for the admins."
"I think it's probably the administration, especially the administration platform, which could be improved in the solution. It's clunky and hard to navigate, especially for inexperienced technicians."
"If the tool was able to provide fine-tuning capabilities from the product's end depending on the environment of its user, then it would be a good improvement in the solution."
"The process of uninstalling and reinstalling older agent updates needs improvement."
"Native integration with the mobile console is an area that can be improved."
"The adware and pop-up blockers have room for improvement."
"I would have liked the dashboard to be more user-friendly."
"As a cloud-based product, there is a minimum number of licenses that need to be purchased, which is unfortunate."
"If there is a vulnerability that we know about, I search for that vulnerability—for example, Adobe. There are different versions of Adobe, but I'm not able to compile them into one report. I have to create separate reports for those versions."
"Improvements for SentinelOne's Singularity Complete could include adjusting pricing for specific markets, ensuring affordability, and better alignment with customer expectations in those regions."
"The improvement could be in terms of reducing more noise and continuing to cut that down. AI seems to be the big thing with Purple. We are excited to get our hands on that."
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Deep Instinct Prevention Platform is ranked 25th in Endpoint Protection Platform (EPP) with 18 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews. Deep Instinct Prevention Platform is rated 8.6, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Deep Instinct Prevention Platform writes "Bolsters prevention with great detection and response capabilities". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Deep Instinct Prevention Platform is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, CylancePROTECT, Cortex XDR by Palo Alto Networks and Intercept X Endpoint, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our Deep Instinct Prevention Platform vs. SentinelOne Singularity Complete report.
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