We performed a comparison between ESET Endpoint Security and Trellix Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Trellix Endpoint Security is highly valued for its easy administration options and reliability. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Reviews suggest that Trellix could reduce resource consumption and improve user-friendliness.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Some users have found the support for Trellix Endpoint Security helpful and reliable, while others have encountered ineffective assistance and communication problems.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. The setup process for Trellix Endpoint Security varies in difficulty, depending on the user's experience with McAfee and general technical expertise.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. Some find Trellix’s price reasonable and competitive, while others believe it could be lowered.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Trellix Endpoint Security provides significant time savings.
"NGAV and EDR features are outstanding."
"Ability to get forensics details and also memory exfiltration."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet is very user-friendly for customers."
"It is stable and scalable."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The solution was relatively easy to deploy."
"This is stable and scalable."
"ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable."
"The solution has very useful MDM features."
"It can block certain web pages that may contain viruses or pose a threat to the computer."
"The administration is its most valuable feature as I can see all versions in one place."
"The tools and the features available with this solution are very competitive. It is always updated to prevent upcoming attacks."
"The product is good and has a good interface."
"ESET Endpoint Security’s most valuable feature is the management console."
"It has been working fine. It lets you know when it finds things. We didn't have any incident where the place had to shut down or was taken over by anything. We haven't had any issues that we know of."
"It's quite easy to install agents."
"It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts."
"Would benefit with the addition of DLP features."
"It provides a lot of information and great visibility, with really great options for managing the environment."
"The product is easy to use."
"It's easy to use and it's very powerful. It offers nice endpoint protection."
"Initially, the DLP was very valuable for disabling access to USB drives."
"The solution is reliable."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The solution is not stable."
"I haven't seen the use of AI in the solution."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Detections could be improved."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"FortiEDR can be improved by providing more detailed reporting."
"ZTNA can improve latency."
"I've had a few other instances where the program stops running, and then you have to restore and reset it."
"The solution should offer more security surrounding blacklisted websites."
"I would like them to use AI features to do preventative virus protection."
"I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now."
"ESET Endpoint Security lacks some advanced functionalities and features which would be useful to be interconnected with the solutions we use, such as Microsoft 365."
"There are no areas for improvement. It does everything the consumer needs."
"The user interface of ESET Endpoint Security could be more user-friendly and more features could be added."
"There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now."
"On the next release, they should build an easier way to see a repair option within the McAfee icon on your system tray. If there was an issue, you should be able to contact the user or just right-click on "repair". That would be a very good feature to add. That could be a place of improvement, just adding that button, or customizing it."
"Technical support from the vendor is very bad."
"We don't like the solution since it requires much memory consumption and consumes much CPU resources."
"The endpoint has room for improvement because it's restrictive, it's very sensitive. Sometimes it can delete something that you need and so sometimes you have to disable the antivirus."
"The solution takes up a high amount of memory and can cause the system to hang."
"The solution could use better updates and fewer bugs."
"If there's a possibility for remote assistance or investigation support in the future, it would be beneficial. Currently, we use another remote software for such purposes. If this feature could be included in the next version, that would be an improvement. The feature is called Remote Administration. I'm somewhat satisfied, but there's an issue I recently encountered. When attempting to scan a suspected host machine, Symantec Endpoint Security did not provide any alerts. However, when we installed Malwarebytes and ran a scan, it detected a threat that wasn't identified by Symantec. We raised this concern with the team for resolution, and the investigation is still ongoing."
"Support-wise they need to be better."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 95 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trellix Endpoint Security is rated 8.0. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and SentinelOne Singularity Complete. See our ESET Endpoint Protection Platform vs. Trellix Endpoint Security report.
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