We performed a comparison between New Relic and Google Cloud's operations suite (formerly Stackdriver) based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic is the preferred choice over Google Cloud's operations suite due to its versatile features, accurate alerts, and end-to-end monitoring capabilities. New Relic offers more in-depth application information and transaction summaries. New Relic's straightforward pricing structure is noted as an advantage. Overall, New Relic's comprehensive features and ease of use make it the preferred choice for users.
"Provides visibility into the performance uptime."
"Offers a valuable logging transport feature"
"I like the monitoring feature."
"Google's technical support is very good."
"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports."
"It's easy to use."
"We find the solution to be stable."
"The cloud login enables us to get our logs from the different platforms that we currently use."
More Google Cloud's operations suite (formerly Stackdriver) Pros →
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"End-user Synthetics and monitoring are very good."
"The most important thing is that it tells us where the latency in throughput and response time are."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"It offers helpful user metrics so we can learn more about the user experience."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"The logging functionality could be better."
"The product provides minimal metrics that are insufficient."
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
"It could be more stable."
"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."
"It is difficult to estimate in advance how much something is going to cost."
"Lacking sufficient operations documentation."
"It could be even more automated."
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"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"The scalability can be improved."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"In the next release, I'd like to see a better pricing structure."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The solution only supports the cloud platform and not on-premises."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
More Google Cloud's operations suite (formerly Stackdriver) Pricing and Cost Advice →
Google Cloud's operations suite (formerly Stackdriver) is ranked 27th in Application Performance Monitoring (APM) and Observability with 10 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Google Cloud's operations suite (formerly Stackdriver) is rated 8.0, while New Relic is rated 8.6. The top reviewer of Google Cloud's operations suite (formerly Stackdriver) writes "Good logging and tracing but does need more profiling capabilities". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Google Cloud's operations suite (formerly Stackdriver) is most compared with AWS X-Ray, Datadog, Azure Monitor, Amazon CloudWatch and Prometheus, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Instana Dynamic APM. See our Google Cloud's operations suite (formerly Stackdriver) vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.