We performed a comparison between GoToWebinar and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."
"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."
"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"The interface is browser-based and simple, which is an advantage over other solutions."
"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."
"In terms of stability, the solution is reliable."
"It is a scalable solution."
"Webex has frequent updates and it is very good."
"We can easily connect the device and create a room and then we can call many devices."
"During Cisco training sessions, I found Webex effective in improving productivity. I benefited from the training. However, I can't speak for others using Webex for daily work or jobs."
"The tool simplifies our work by allowing us to have hybrid meetings instead of always meeting in person, which saves time in organizing these meetings. It also offers good video quality."
"The solution could improve by having more dashboards and enhancing the processing speed."
"The camera moves in tandem with the person who is using it to communicate with the other participants."
"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."
"The sharing of cameras is limited to meeting organizers."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"GoToWebinar would be improved with the inclusion of support for video endpoints."
"To make Webex more competitive, I would suggest lowering the price and providing some of the same features that are in Teams or Zoom."
"The product's price could be better."
"The performance is not always good and could be improved."
"Currently, I'm unable to find any loophole in Webex, but in terms of areas for improvement, it would be better if a user is informed about any new updates or new features added to the tool."
"We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful."
"Price is a little high."
"I would like to see the addition of new features that will add value to the product."
"There were some latency issues that could have been addressed if they had a data center in our location, e.g. the African region."
GoToWebinar is ranked 18th in Virtual Meetings with 8 reviews while Webex is ranked 2nd in Virtual Meetings with 121 reviews. GoToWebinar is rated 8.4, while Webex is rated 8.0. The top reviewer of GoToWebinar writes "Video library is a great tool and it enables good customization; feels a little antiquated and rusty". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". GoToWebinar is most compared with Microsoft Teams and GoToMeeting, whereas Webex is most compared with Cisco Meeting Server, Skype for Business, TeamViewer, Zoom and GoToMeeting. See our GoToWebinar vs. Webex report.
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