We performed a comparison between IBM Public Cloud and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable product. You can scale it up and down."
"The price of IBM Cloud is most valuable for us. The service is personable and gives us a good rapport. I can't say it's the best, but it was enough for our needs."
"The initial setup was very easy. It's quite straightforward. Deployment took about fifteen minutes. Everything is well organized."
"An advantage of IBM Public Cloud is the bare metal server. We can take the bare metal server. It's not shared with anyone. We can deploy our applications without sharing them with anyone. That is an advantage of IBM Public Cloud."
"What I like most in IBM Public Cloud is how easy it is to create serverless functions. They are called IBM functions, but in AWS, they are called Lambda functions. Those are pretty standard, and another thing I like the most is that you have fewer restrictions on the amount of data you can transfer across those functions. IBM Public Cloud is way more flexible than AWS. I also like that IBM Public Cloud is pretty straightforward to integrate. As long as you have all the tools IBM provides you, getting everything up and running is straightforward."
"One of the features that I really like about IBM Cloud is the flexibility where you can order your own hardware."
"This is a predictable and dependable service."
"There is no installation for this product because it is a cloud product."
"The solution is very robust and easy to develop in."
"It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce."
"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."
"Intuitive to work with and the overall fundamental of the platform is very strong."
"The product is pretty responsive."
"Features they are integrating to the other services."
"It is a platform that allows you to get applications quickly to the end user in a secure way."
"The scalability of the Salesforce Platform is good."
"Maybe performance enhancers and reports could be better improved. If they do so, it would be better. Of all the drawbacks I saw, this would be the biggest enhancement."
"The product should offer more computing, similar to Amazon."
"There is not a lot of support for this solution, which is something that needs to be improved."
"The deployment can be a bit of a pain. There are a lot of packages and a lot of options and it can require complex configuration to get it right."
"They do not have a very good virtual network implemented, and the VPC is the most important feature that needs to be improved."
"I would like to see a more user-friendly deployment process in the next release of this solution."
"An area for improvement in IBM Public Cloud is getting up-to-date information on how to set up everything. It's hard to find new documentation."
"Normally, for any cloud, we get a lot of information on the web, but that is missing in the case of IBM Public Cloud. We need some technical support documents. That is the only thing missing in IBM Public Cloud."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
"The management of Salesforce could be quite a task. Old and unusable contacts can add up over time. If I could wave a magic wand, it would be to initiate a self-cleaning feature."
"Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure."
"An expensive solution requiring a lot of configuration."
"I think the interface should be enhanced and more user-friendly."
"This platform is indeed on the expensive side."
"Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave."
"The reporting functionality is not very intuitive."
IBM Public Cloud is ranked 9th in PaaS Clouds with 16 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews. IBM Public Cloud is rated 8.0, while Salesforce Platform is rated 8.2. The top reviewer of IBM Public Cloud writes "Reliable, easy to set up, and has helpful support". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". IBM Public Cloud is most compared with Microsoft Azure, Amazon AWS, Oracle Cloud Infrastructure (OCI), Google Cloud and Heroku, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our IBM Public Cloud vs. Salesforce Platform report.
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