We performed a comparison between Infinite Blue and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."The solution is simple. It's very easy to deploy, and there's no risk with sorting that out. It's very fast to develop the screens and the modelling."
"Scalability-wise, it is a very good solution."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
"The simplicity is great."
"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks."
"The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance."
"It is a stable solution...It is a scalable solution."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"The product's most advantageous feature is platform innovation."
"The solution is expensive. They should try to improve their pricing strategy."
"They should reduce the solution's cost and make it more affordable for buyers."
"The price is a bit high and can be a bit of a barrier for some customers."
"It's not quick or cheap."
"When it comes to integration, it can be complex compared to other tools I'm currently using."
"There are a few areas of concern when it comes to the product's support team where improvements are required."
"The solution’s AI and NLP features could be improved."
"Bug and defect management are not available in ServiceNow."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
Earn 20 points
Infinite Blue is ranked 40th in Rapid Application Development Software while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews. Infinite Blue is rated 8.0, while ServiceNow Now Platform is rated 8.6. The top reviewer of Infinite Blue writes "A simple solution with an easy setup and good stability". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Infinite Blue is most compared with Salesforce Platform and Red Hat OpenShift, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix.
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