We performed a comparison between Infor CloudSuite CRM and Microsoft Dynamics CRM based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"The history of engagement with our customers, including all conversations, has been most valuable when using this solution."
"The way it effectively works with the array of other Microsoft tools, such as Azure, is valuable. It works very well with the use of data linking and things like that. Overall, it is a great overall tool to have an effective understanding of the transactional background of each of our customers."
"The solution is stable."
"The initial setup is very easy."
"Right now we're using the financial features, and we haven't tried the inventory. It's useful more on the financial side."
"The most valuable feature of Microsoft Dynamics CRM is the campaign feature."
"The support is brilliant. All OEMs are pretty helpful."
"The product is user-friendly."
"They could include marketing automation for the product."
"Microsoft Dynamics CRM could improve by making the ports and dashboards more intuitive using Microsoft Azure analytical features. Compared to Salesforce and other partners, the dashboards in Microsoft Dynamics CRM are less intuitive."
"Overall, the solution could be made to be more user friendly."
"It is difficult to qualify opportunity in Microsoft Dynamics CRM."
"The solution should improve the user experience in the process of creating and activating offers."
"Microsoft Dynamics CRM could improve by being more user-friendly."
"I have contacted support. They are able to help but not in the right amount of time. I have had a horrible experience."
"The performance could be improved."
"The integration capability with other systems could be improved, particularly the Lead Generation system."
Infor CloudSuite CRM is ranked 34th in CRM with 1 review while Microsoft Dynamics CRM is ranked 2nd in CRM with 68 reviews. Infor CloudSuite CRM is rated 9.0, while Microsoft Dynamics CRM is rated 7.8. The top reviewer of Infor CloudSuite CRM writes "Has good technical support services and valuable workflow management features ". On the other hand, the top reviewer of Microsoft Dynamics CRM writes "Intuitive APIs, customizable design, but dashboards could improve". Infor CloudSuite CRM is most compared with , whereas Microsoft Dynamics CRM is most compared with Salesforce Sales Cloud, SAP CRM, ServiceNow, Siebel CRM and monday.com.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.