We performed a comparison between ITRS Geneos and Nagios XI based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Custom script toolkits"
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The great advantage of this tool is real-time monitoring."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"An excellent solution that is easy and intuitive to implement."
"It's great for monitoring IT services infrastructure."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"It is an open-source platform with valuable features for performance and stability."
"The ability to set up templates and groups of checks, as well as customize the checks themselves."
"The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use."
"Nagios XI is a simple monitoring tool with performance management."
"The Wi-Fi side needs improvement."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"Open-source software is usually not user-friendly."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"The product's stability could be even better."
"It can be quite difficult to know which drivers and agents to use when setting up."
"They need more documentation for the plugins."
ITRS Geneos is ranked 15th in IT Infrastructure Monitoring with 57 reviews while Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews. ITRS Geneos is rated 8.2, while Nagios XI is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Elastic Observability, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Amazon CloudWatch. See our ITRS Geneos vs. Nagios XI report.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
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