We performed a comparison between Juniper SRX Series Firewall and Sophos XG based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Juniper SRX Series Firewall is praised for its simplicity, intuitive interface, and outstanding assistance. It provides site-to-site VPN capabilities and a straightforward configuration rollback feature. Sophos XG excels in functionality, improved graphical interface, and all-inclusive defense against threats. It also offers effortless setup and control management, transparent reporting, and seamless integration with other Sophos products.
Juniper SRX Series Firewall could benefit from enhancements in capacity, reporting, user interface, features, and support. Sophos XG product requires improvements in antivirus, graphical interface, performance, logging, technical support, initial setup, configuration after upgrades, and additional areas.
Service and Support: Customers generally praise the customer service of Juniper SRX Series Firewall for being helpful, responsive, and knowledgeable. However, there have been occasional instances of slower response times and the need to repeat procedures. The customer reviews for Sophos XG's customer service are mixed. Some customers appreciate the support they receive, while others express dissatisfaction with unhelpful and unresponsive support, bad response times, and difficulties due to language barriers with outsourced support.
Ease of Deployment: The setup process for Juniper SRX Series Firewall is generally simple and uncomplicated. Sophos XG's setup is also considered simple and straightforward, however, it can pose difficulties for certain users. Juniper's setup might necessitate proficiency in CLI, whereas Sophos' setup relies on the user's familiarity and technical expertise.
Pricing: The setup cost for Juniper SRX Series Firewall is considered reasonably priced and affordable for large-scale businesses, although opinions on affordability differ. The pricing for Sophos XG is adaptable and depends on the desired functionality, generally offering reasonable and competitive rates.
ROI: Juniper SRX Series Firewall delivers advanced security features and reliability, with a favorable return on investment. Sophos XG offers efficient technical support, alleviating management challenges and promoting enhanced security practices, ultimately leading to a substantial ROI within three years.
Comparison Results: Juniper SRX Series Firewall is the preferred choice when compared to the Sophos XG. Users find the initial setup of Juniper SRX Series Firewall to be straightforward and easy, with a simple plug-and-play process. They also appreciate the user-friendly interface, stability, and reliability of Juniper SRX Series Firewall.
"Good load balancing feature."
"The secure web gateway module and the application control module are valuable. HA operations are very easy."
"The dashboard I have found the most valuable in Fortinet FortiGate."
"It's very good and very stable for businesses. It works very well."
"A strong point of FortiGate is the graphical interface is complete and easy to use."
"We use the FortiGate Sandbox to detect zero-day vulnerabilities, such as anomalies or malware, that are unknown and have not yet been discovered."
"The features that I have found most valuable are that it is good to use, and most importantly, the pricing. The customer especially likes the discount when they trade up or something like that."
"It performs very well."
"The high availability of the application is good."
"The IPSec configuration is going well."
"If we need to define our user system from an anti-spam perspective, we can constantly update the antivirus."
"It uses many applications, like antivirus blocking and web filtering."
"The Juniper SRX series is easy to use."
"The product provides good performance and has features comparable to other leading products in the market."
"It is a part of the infrastructure when we're selling Juniper. That's what clients are familiar with and that's what they rely on."
"The user interface is good."
"Some of the most valuable features are filtering and application control. The DDoS detection also shows traffic jamming and traffic shaping."
"As a security solution, it's a very good security solution."
"Good security and a good interface."
"One feature of Sophos XG that I found incredibly beneficial for threat prevention is its endpoint protection."
"We are able to trace any user and pinpoint any vulnerability or any malicious software. We are able to synchronize between the local and active directories so we can catch users easily through their login names and IDs."
"The initial setup is straightforward."
"The most valuable feature is the VPN aspect."
"Sophos is a stable solution, and we haven't had any bugs or limitations."
"I think they need to improve more in order to be a competitor with the leaders of the field."
"It could use better throughput on some of the smaller boxes for the branch offices."
"The reports are very basic."
"The scalability could be better."
"FortiGate support could do some improvements on their IPv6 configuration. Right now it's still in the very early stage for utilizing in an enterprise level network environment."
"Its reporting and pricing need improvement."
"The user interface could be improved."
"The price of FortiGate should be reduced because there are some other leading products that are cheaper."
"In some cases, customers encounter issues related to network interfaces, while others prioritize security concerns."
"JTAC (Juniper Networks Technical Assistance Center) is just okay for technical assistance. However, if you are used to Cisco TAC responsiveness, you will need to adjust your expectations with Juniper Networks TAC."
"The solution's configurations and syntax are specific and more complicated than other platforms."
"The technical support has room for improvement."
"It could have features that other products support like blade options and stand-alone endpoint security."
"The Juniper product has to improve in terms of innovation."
"The solution could cost less. It's a bit expensive right now."
"It does have its nuances in terms of deployment. There are always areas to make something easier or more intuitive or make the system auto-negotiate more with existing hardware."
"There are issues with electricity with this solution."
"The uploading and downloading of reports should be included."
"For the standard end user, self-based training is necessary. When you get into the Sophos XG firewall and try to start creating NAT rules, it can be a little cumbersome for a novice. It's pretty easy once you know how to do it, but it will be hard for anybody who doesn't have experience."
"Since Sophos took over Cyberoam, the online technical library and support library have become super messy. To get a piece of information is becoming a nightmare. They need to reorganize the online technical support and technical library."
"An area of improvement would be the reporting as diagnostic graphs take a long time to load and refresh. If there could be an option to show only select graphs, it may speed up the graphics."
"In the Firewall, the Intrusion Prevention System can be improved."
"Scalability could be improved. It could be better."
"Integration with Active Directory is not reliable."
Juniper SRX Series Firewall is ranked 18th in Firewalls with 86 reviews while Sophos XG is ranked 7th in Firewalls with 192 reviews. Juniper SRX Series Firewall is rated 7.8, while Sophos XG is rated 8.2. The top reviewer of Juniper SRX Series Firewall writes "Highly scalable, user-friendly UI, and easy to maintain". On the other hand, the top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". Juniper SRX Series Firewall is most compared with Cisco Secure Firewall, Palo Alto Networks WildFire, Netgate pfSense, Palo Alto Networks NG Firewalls and Juniper vSRX, whereas Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Meraki MX. See our Juniper SRX Series Firewall vs. Sophos XG report.
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