Microsoft Teams vs Slack comparison

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4,851 views|1,925 comparisons
94% willing to recommend
Slack Logo
2,454 views|1,037 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Aug 5, 2023

We compared Microsoft Teams and Slack based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: The setup process for Microsoft Teams is generally described as simple and quick, taking only a few minutes to complete. However, individuals without technical knowledge may encounter some difficulties. Slack's setup is straightforward and fast, only requiring signing in with a work email. Although some users find it confusing when switching accounts, it is generally considered easy to navigate.
  • Features: Microsoft Teams is highly regarded for its user-friendly interface, reliability, and seamless connectivity within the organization. It offers convenient features like Google calendar invites, multiple calling options, and effortless file sharing. Slack is praised for its excellent communication and collaboration functionalities, including video calls, screen sharing, and customizable elements. Users also appreciate its integration with external applications and the option to create secure communication channels.
  • Room for Improvement: Microsoft Teams could enhance its user interface, file sharing reliability, conversation pings, integration with other platforms, resource consumption, call quality, adding external users, loading times, calendar and task management, and security measures. Meanwhile, Slack could benefit from improvements in message delivery confirmation, group creation, notifications, live streaming, meeting scheduling, document collaboration, security features, and attachment management.
  • Pricing: Microsoft Teams and Slack have different setup costs. The cost of setting up Microsoft Teams is unclear and not easily visible, whereas Slack is generally considered pricey but still cheaper than Teams. Microsoft Teams is part of the Microsoft 365 suite, which makes it more affordable for certain users. On the other hand, Slack does not offer all the features that Teams does, resulting in a lower overall cost.
  • ROI: Based on user feedback, Microsoft Teams is seen as offering a better return on investment compared to Slack. Users appreciate Microsoft Teams being part of the Microsoft 365 suite subscription, which also provides valuable features. Collaboration is reported to be significantly enhanced with Microsoft Teams, and users rely on the product daily. While Slack is also considered valuable, users suggest that pricing improvements could be made. Overall, users rate Slack around seven out of ten for ROI.
  • Service and Support: Users have had varying experiences with customer service and support for Microsoft Teams. Some have encountered challenges in reaching out to the support team. On the other hand, Slack's customer service has been commended for its promptness, attentiveness, and usefulness.

Microsoft Teams and Slack, which one is better?
Answer:
Based on the reviews we have collected, Microsoft Teams is highly regarded for its user-friendly interface, stability, and seamless integration with Microsoft 365. Users appreciate its ease of use and its integration with other Microsoft products. However, some areas could be improved, such as file-sharing reliability and call quality. The pricing is reasonable, but some users mention a lack of visibility in the pricing structure. On the other hand, Slack is praised for its communication and collaboration features. Users find it helpful to stay connected and work together. However, there are suggestions for improving notifications, scalability, and integration with other tools. The pricing is generally seen as expensive, but the customer service and support are rated positively. In conclusion, Microsoft Teams is favored for its user-friendliness and integration capabilities, especially being part of Microsoft 365, while Slack is valued for its communication features.

To learn more, read our detailed Microsoft Teams vs. Slack Report (Updated: March 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The tool is very useful since it helps us to share documents and make calls.""We can build a team with a group of people and upload documents.""The solution's most valuable feature is connecting calls to concerned people anytime. It works much faster.""The solution has improved internal collaboration. We can seamlessly interact on a number of documents by projecting them on the screen. This experience is not with internal teams but with clients as well.""Message and chat retention is a valuable feature.""File sharing is the most valuable feature.""Team sharing is really cool. It's great to have remote access, document sharing, and collaboration during calls and meetings.""It provides a collaborative space for efficient work processes."

More Microsoft Teams Pros →

"Slack offers several valuable features. Firstly, they have a message deletion feature, which is now available in other software as well, but Slack was the one who introduced it in enterprise solutions.""Slack is a collaboration tool where you can create specific topic-related channels and manage different threads on different talks so people can interact and maintain a chat.""The feature that I have found most valuable is communication between team members.""Slack makes it easy for employees to contact each other and exchange documents or information.""The solution is scalable.""Slack is a very stable product.""It allows to facilitate communication, allowing us to create channels for updates, file sharing, and photo sharing within our team profiles.""One thing I like about Slack is the ability to change the color of Slack. It depends on my mood. When I'm having a bright day, I just change the background color of my Slack, which is nice."

More Slack Pros →

Cons
"It would be good if the solution had some sort of AI built into it while taking the transcript so that at least the sentences made sense.""The solution's stability can be better.""Allowing you to participate in the conference to which you have been invited regardless of the platform on which it is hosted would be beneficial.""I would like to see Outlook options added to this solution.""It's a bit slow, especially if you are downloading photos.""The application's user interface on Google has shortcomings that need to be improved.""Microsoft Teams has a limitation on the number of people, which could be increased.""The solution needs to be more stable. I have found Zoom to be more stable than Teams."

More Microsoft Teams Cons →

"For me, the only thing I can say is that every time somebody sent me an attachment, the attachment was listed somewhere, and then I had to open the conversation and go to the individual to open it. So there is no handy repository or an easy way to quickly look at attachments. For me, that was a bit difficult.""The solution needs to improve its scalability.""The UI could be a little bit better.""I have found it cumbersome to create and set up groups, or channels.""It is difficult to navigate the tool when I log in to two devices and start a video call.""The way groups are created on slack could be improved. Once you create a group of people, you can't add additional people unless you convert it to a channel.""Slack should add a feature to schedule meetings.""The product should provide integration with other solutions like Gmail or Outlook."

More Slack Cons →

Pricing and Cost Advice
  • "Pricing is free to a threshold and then after that you have to license per user."
  • "It is the standard license which is part of many Office packets."
  • "We are satisfied with the price of this solution."
  • "If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
  • "If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."
  • "The pricing for Teams is very competitive."
  • "My understanding is that there are licensing fees, but I'm not sure how much they might be."
  • "It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint."
  • More Microsoft Teams Pricing and Cost Advice →

  • "We use the free version that does not have a license."
  • "The solution is expensive."
  • "It is less expensive than one of its competitors."
  • "It is an expensive tool. We pay 15 to 20 USD monthly per user."
  • "Slack is definitely worth the money."
  • "The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
  • "I would rate the tool's pricing a four out of ten."
  • "The solution is cheap in my country."
  • More Slack Pricing and Cost Advice →

    report
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    Questions from the Community
    Top Answer:The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
    Top Answer:For setup costs, pricing, and licensing, I advise considering the flexibility offered by site licenses. However, it's important to be aware of potential fluctuations in pricing, as they can vary… more »
    Top Answer:One area where the product could be improved is its operational memory utilization. Currently, Microsoft Teams consumes a significant amount of memory when in use, which can pose challenges for users… more »
    Top Answer:Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training… more »
    Top Answer:We could see improvement in Slack by having an integrated meeting tool. Currently, we rely on third-party integration tools like Zoom to schedule meetings. It would be much more convenient to schedule… more »
    Ranking
    Views
    4,851
    Comparisons
    1,925
    Reviews
    98
    Average Words per Review
    324
    Rating
    8.4
    Views
    2,454
    Comparisons
    1,037
    Reviews
    32
    Average Words per Review
    361
    Rating
    8.3
    Comparisons
    Symphony logo
    Compared 18% of the time.
    SharePoint logo
    Compared 16% of the time.
    ChatWork logo
    Compared 14% of the time.
    Chatter logo
    Compared 14% of the time.
    Atlassian Confluence logo
    Compared 13% of the time.
    Also Known As
    MS Teams
    Learn More
    Overview

    At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

    We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

    Slack is where work happens. It’s a digital workspace that powers your organization — all the pieces and the people — so you can get things done.

    Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.

    Sample Customers
    Honeywll, AIRFRANCE, AccuWeather, Lilly
    Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Computer Software Company16%
    Manufacturing Company15%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Educational Organization62%
    Financial Services Firm8%
    Government4%
    Computer Software Company4%
    REVIEWERS
    Computer Software Company24%
    Marketing Services Firm13%
    Financial Services Firm13%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Educational Organization83%
    Computer Software Company4%
    Financial Services Firm3%
    University1%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise27%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise64%
    Large Enterprise29%
    REVIEWERS
    Small Business63%
    Midsize Enterprise13%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business5%
    Midsize Enterprise84%
    Large Enterprise11%
    Buyer's Guide
    Microsoft Teams vs. Slack
    March 2024
    Find out what your peers are saying about Microsoft Teams vs. Slack and other solutions. Updated: March 2024.
    772,679 professionals have used our research since 2012.

    Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews while Slack is ranked 3rd in Enterprise Social Software with 68 reviews. Microsoft Teams is rated 8.2, while Slack is rated 8.4. The top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". On the other hand, the top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and Chatter, whereas Slack is most compared with Symphony, SharePoint, ChatWork, Chatter and Atlassian Confluence. See our Microsoft Teams vs. Slack report.

    See our list of best Enterprise Social Software vendors.

    We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.