We compared Microsoft Teams and Slack based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Microsoft Teams and Slack, which one is better?
Answer: Based on the reviews we have collected, Microsoft Teams is highly regarded for its user-friendly interface, stability, and seamless integration with Microsoft 365. Users appreciate its ease of use and its integration with other Microsoft products. However, some areas could be improved, such as file-sharing reliability and call quality. The pricing is reasonable, but some users mention a lack of visibility in the pricing structure.
On the other hand, Slack is praised for its communication and collaboration features. Users find it helpful to stay connected and work together. However, there are suggestions for improving notifications, scalability, and integration with other tools. The pricing is generally seen as expensive, but the customer service and support are rated positively.
In conclusion, Microsoft Teams is favored for its user-friendliness and integration capabilities, especially being part of Microsoft 365, while Slack is valued for its communication features.
"The tool is very useful since it helps us to share documents and make calls."
"We can build a team with a group of people and upload documents."
"The solution's most valuable feature is connecting calls to concerned people anytime. It works much faster."
"The solution has improved internal collaboration. We can seamlessly interact on a number of documents by projecting them on the screen. This experience is not with internal teams but with clients as well."
"Message and chat retention is a valuable feature."
"File sharing is the most valuable feature."
"Team sharing is really cool. It's great to have remote access, document sharing, and collaboration during calls and meetings."
"It provides a collaborative space for efficient work processes."
"Slack offers several valuable features. Firstly, they have a message deletion feature, which is now available in other software as well, but Slack was the one who introduced it in enterprise solutions."
"Slack is a collaboration tool where you can create specific topic-related channels and manage different threads on different talks so people can interact and maintain a chat."
"The feature that I have found most valuable is communication between team members."
"Slack makes it easy for employees to contact each other and exchange documents or information."
"The solution is scalable."
"Slack is a very stable product."
"It allows to facilitate communication, allowing us to create channels for updates, file sharing, and photo sharing within our team profiles."
"One thing I like about Slack is the ability to change the color of Slack. It depends on my mood. When I'm having a bright day, I just change the background color of my Slack, which is nice."
"It would be good if the solution had some sort of AI built into it while taking the transcript so that at least the sentences made sense."
"The solution's stability can be better."
"Allowing you to participate in the conference to which you have been invited regardless of the platform on which it is hosted would be beneficial."
"I would like to see Outlook options added to this solution."
"It's a bit slow, especially if you are downloading photos."
"The application's user interface on Google has shortcomings that need to be improved."
"Microsoft Teams has a limitation on the number of people, which could be increased."
"The solution needs to be more stable. I have found Zoom to be more stable than Teams."
"For me, the only thing I can say is that every time somebody sent me an attachment, the attachment was listed somewhere, and then I had to open the conversation and go to the individual to open it. So there is no handy repository or an easy way to quickly look at attachments. For me, that was a bit difficult."
"The solution needs to improve its scalability."
"The UI could be a little bit better."
"I have found it cumbersome to create and set up groups, or channels."
"It is difficult to navigate the tool when I log in to two devices and start a video call."
"The way groups are created on slack could be improved. Once you create a group of people, you can't add additional people unless you convert it to a channel."
"Slack should add a feature to schedule meetings."
"The product should provide integration with other solutions like Gmail or Outlook."
Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews while Slack is ranked 3rd in Enterprise Social Software with 68 reviews. Microsoft Teams is rated 8.2, while Slack is rated 8.4. The top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". On the other hand, the top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and Chatter, whereas Slack is most compared with Symphony, SharePoint, ChatWork, Chatter and Atlassian Confluence. See our Microsoft Teams vs. Slack report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.