We performed a comparison between Nagios XI and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"The dashboard allows you to see what's going on in the overall system."
"The installation is no problem. I've installed Nagios several times."
"You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of Nagios Exchange."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"We can scale the solution."
"The process involving the original setup of the solution is excellent."
"One highly valuable aspect is the use of service accounts, which automates the process of identifying underlying nodes and associated assets."
"This solution provides excellent insights."
"ServiceNow Discovery is useful for discovering the servers, like the servers of Windows and Linux, from the client network."
"It has given us an understanding of each layer from a server application."
"The solution can prioritize the discovery of IP ranges. The product automatically places all Discovery CIs into the correct class within the CMDB."
"I like ServiceNow Discovery's overall structure and the way data comes in without creating a different dashboard or interface."
"The reporting structure could be more streamlined."
"The interface could be more user-friendly."
"They need more documentation for the plugins."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"The installation and monitoring need improvement."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"Nagios XI can improve its GUI for users with a new look."
"It's an expensive platform."
"It is one of the most costly applications in terms of subscription costs."
"Instead of AI, even GenAI should be introduced in ServiceNow Discovery."
"I feel that credential-less discovery could be improved."
"Without improvement in the patters, applications can't be discovered"
"Application discovery could be improved. And, right now, ServiceNow needs to be coupled with another solution in order to verify information."
"We would like more flexibility with the licensing. Discovery is bundled with ServiceNow's ITOM license. It was more affordable when it was sold separately, but we bought a package license to get more functionality out of the CMDB. We'd prefer to buy only the pieces we need instead of taking things we don't want or solutions that aren't yet mature enough to use."
"ServiceNow Discovery should be updated to provide its users with more out-of-the-box information and attributes to support the routers and switches from Cisco."
Nagios XI is ranked 5th in Server Monitoring with 54 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 38 reviews. Nagios XI is rated 8.2, while ServiceNow Discovery is rated 8.0. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, ScienceLogic and Axios assyst. See our Nagios XI vs. ServiceNow Discovery report.
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