We performed a comparison between NetIQ Identity Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"Omada offers a technical solution that addresses both our needs."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The product is easy to use."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"I like the eDirectory feature."
"Automated provisioning removes manual labor and manual provisioning."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"It has improved our user management. It is definitely streamlined."
"The product is relatively easier to use than other identity management products."
"Streamlines user access, consolidates applications."
"It offers a nice price. It's mid-range."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"The security permission inside Omada needs improvement. It's tricky to set up."
"If I had to name one thing, it would be the user interface (UI)."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"They need to improve the cost for small companies."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"The solution should be made more agile for customers to own or configure."
"Functionality and usability could be improved."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The integrations must be made easier."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."
"They should easier and better integration with other software."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"The product's technical support could be better."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"The solution is not the best or the fastest available."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
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NetIQ Identity Manager is ranked 15th in Identity Management (IM) with 17 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. NetIQ Identity Manager is rated 7.8, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of NetIQ Identity Manager writes "If it works, Designer is a charm, but it can be a pain to keep updated". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". NetIQ Identity Manager is most compared with SailPoint Identity Security Cloud, Microsoft Identity Manager, CyberArk Privileged Access Manager, Microsoft Entra ID and RSA SecurID, whereas Symantec Identity Governance and Administration is most compared with SailPoint Identity Security Cloud, AlertEnterprise Enterprise Guardian, SAP Identity Management, Cisco ISE (Identity Services Engine) and Microsoft Identity Manager. See our NetIQ Identity Manager vs. Symantec Identity Governance and Administration report.
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