We performed a comparison between OpenText Exceed TurboX and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. I also like that the solution is fast and has a friendly UI."
"The solution is perfect for Linux users."
"The most valuable feature of TeamViewer is user-friendliness."
"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
"The implementation is quite straightforward."
"It is quite simple to set up."
"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"The most valuable feature has been the ability to give control to others for support purposes."
"The quality of the call and the quality of the sharing have been excellent."
"An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance."
"The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."
"You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic."
"TeamViewer could be more secure."
"The stability of TeamViewer is good, but it could be better."
"Voice communication and screen communication or face-to-face communication could be improved."
"The solution could improve by increasing or removing the time limitation on the use of a session."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
OpenText Exceed TurboX is ranked 11th in Remote Access with 2 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. OpenText Exceed TurboX is rated 8.6, while TeamViewer is rated 8.6. The top reviewer of OpenText Exceed TurboX writes "Fast and has a friendly UI; allows you to consume heavy applications". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". OpenText Exceed TurboX is most compared with VNC Connect, Citrix Workspace, Microsoft Remote Desktop Services, VMware Horizon and Red Hat Enterprise Virtualization for Desktops, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our OpenText Exceed TurboX vs. TeamViewer report.
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