We performed a comparison between OpenText Extended ECM and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool's most valuable features are document storage, security, and compliance."
"An SAP user can store documents directly into OpenText without a connector."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"Most of our customers are very fond of the upgraded smart user interface."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"Tech support tops off as excellent."
"For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature."
"Combined reports and data with timeline tracking."
"Removed the need of paper storage and people flow into the office."
"The ability to take Excel files and make them dynamic SharePoint lists with instant reporting capabilities has been a major benefit."
"The most valuable feature of SharePoint is its ease of use."
"Our staff found it simpler, as they did not have to work within a classification system."
"It keeps our company organized and everything is in one place."
"OpenText Extended ECM's user interface could be improved."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"A dashboard with information would be nice to see."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"User interface needs improvement (at least in the version we are using, desktop client)."
"The solution needs to improve the user interface."
"The initial setup can get really complicated, and it takes time."
"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."
"The limitations and boundaries must be extended."
"I understand that some functions are lost when you store the information in a file system, so maybe that's a way SharePoint can improve."
"The initial setup process is not intuitive."
"Emails stored now do not display metadata in native format."
"The product does not perform 100% when used outside of a Microsoft based browser, Chrome, Firefox, etc."
"SharePoint designer workflows can be buggy sometimes without any apparent reason."
"I would like a simpler, more cost-effective solution for connecting data sources with workflows and BI tools, or data mining tools."
OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews while SharePoint is ranked 1st in Enterprise Content Management with 150 reviews. OpenText Extended ECM is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". OpenText Extended ECM is most compared with OpenText Documentum, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and Alfresco. See our OpenText Extended ECM vs. SharePoint report.
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