We performed a comparison between Oracle Application Express (APEX) and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Efficient software delivery and a solution that works quickly."
"I like the way that it automatically goes into the spreadsheets and the users can deal with it."
"You don't have to know a lot of PL because it's built on PL/SQL. You don't need developers. You only need to design a good application that resolves a problem, or many problems, for companies and you're ready to go."
"This is a good application for quickly creating public applications."
"What's most valuable in Oracle Application Express (APEX) is its secure coding functionality, and the solution also has good features."
"By using Express, we are able to load the data and integrate it into our data map."
"Quick development and the connection with the database are the most valuable and useful features. It is also very stable, scalable, and easy to set up. Its support is also good."
"Personally, I would say that Oracle Application Express (APEX) is a powerful tool...Stability-wise, I rate the solution a nine out of ten."
"Change management is most valuable."
"Easy to implement and consolidate different platforms and users with useful functionalities."
"ServiceNow has also enabled our Management Consulting business to provide Digital Transformation services for our clients the world over, as we use the platform as an accelerator for doing IT Target Operating Model transformations."
"I like ServiceNow's Workspace feature. With Jira, we had to edit a ticket by going into it. We couldn't perform edits from within the project plan. ServiceNow allows you to edit everything from one screen. It's like an Excel spreadsheet, but Jira requires you to drill down into the ticket. ServiceNow is more convenient if you are working on multiple projects and workflows."
"It is a very promising product. They have a new release every six months. They're investing quite a lot, and you can do many creative things with the product. If you know how it works, you can have stricter rules in the product."
"The subsequent chain of tasks, I believe, is valuable."
"Being able to have the required information for project management is valuable. I've got multiple people accessing it, and I'm tracking tasks with percentages done. It allows me to have detailed notes and provides the ability to attach documents. I have used a lot of project management solutions, and there were gaps in terms of what was available. ServiceNow has got all the features and functionalities. It is a solid solution. It is also easy to get into and use. It is certainly highly scalable."
"Data in reports and dashboards are easily accessible."
"One area for improvement in Oracle APEX is its workflow orchestration capabilities."
"During the upcoming versions, we can modify the current configuration."
"The product must provide more triggers."
"It would be highly beneficial if APEX were an all-in-one platform capable of handling all aspects of application development."
"Connecting with Oracle and the relation with Oracle at the database as a procedure needs improvement."
"Being able to only design with HTML and CSS can be limiting as to what can be accomplished."
"When exporting, we can't export dynamic reports, only static reports. For example, when we want to export charts or tables it is only exported as a static report so we can't drop down on these reports; however, we can see this information when we are on the dashboard itself."
"The solution’s pricing is high if you use it on the OCA platform. It’s also a little bit costly. However, if we use it on an on-premises Oracle database, the pricing is cheaper."
"Loads slower than expected, and its user interface needs improvement. Support for this product also needs to improve on their response time."
"Integration capabilities can improve."
"I do not like the user interface."
"They can maybe improve the area of agile project management. They do have user storyboards and other things, but we kind of lean on Jira for that work. This is perhaps an area that could be looked at a little more."
"The major area for improvement for our needs would be monitoring the metrics of the times to acknowledge and resolve issues and escalations."
"The installation and deployment of ServiceNow can be a bit challenging. One major issue I've encountered is that ServiceNow doesn't provide the same mobile responsiveness or features that we used to enjoy with other tools. For example, with Splunk, our response times were about five minutes, and we could manage alerts and incidents directly from our mobile devices."
"It should enhance its offerings by providing the chance to obtain course certifications at an affordable fee."
"It should include information on navigating various user interfaces for creating diverse requests directed to different teams."
More Oracle Application Express (APEX) Pricing and Cost Advice →
Oracle Application Express (APEX) is ranked 2nd in Rapid Application Development Software with 52 reviews while ServiceNow is ranked 4th in Rapid Application Development Software with 212 reviews. Oracle Application Express (APEX) is rated 8.2, while ServiceNow is rated 8.4. The top reviewer of Oracle Application Express (APEX) writes "An easy-to-use format that is flexible and scalable". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Oracle Application Express (APEX) is most compared with Microsoft Power Apps, Salesforce Platform, Mendix, Microsoft Azure App Service and GitHub CoPilot, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, Appian and IBM Maximo. See our Oracle Application Express (APEX) vs. ServiceNow report.
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