We performed a comparison between Palo Alto Networks NG Firewalls and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Reliability is the best feature. We faced some issues when we were setting it up, but the service, portal, and administration are good."
"We use the FortiGate Sandbox to detect zero-day vulnerabilities, such as anomalies or malware, that are unknown and have not yet been discovered."
"It is very flexible to use."
"Overall security features and performance routing is good."
"FortiGate improved our security. It's one of the best hardware firewalls."
"The most valuable feature of Fortinet FortiGate is URL filtering."
"I only deal with it from a security analyst's point of view. I don't really get into the features of the actual FortiGate. From the security point of view, it works, and it does its job."
"I really like the captive portal feature for our guest network. It has nice VLAN features in terms of separating our network. The anti-virus is also good."
"It's very important that Palo Alto NG Firewalls embed machine learning into the core of the firewall to provide inline, real-time attack prevention. That increases our security posture... The firewall is able to capture it and flag it and it is easy to mitigate as soon as we see something like that happening, to secure the environment more, in real time."
"The DNS sync code in your filtering is the most valuable feature of the Palo Alto Networks NG Firewalls."
"The graphical interface is easy to troubleshoot because it has a drill-down sequence. It is easy to monitor traffic."
"The interface is very nice. We generally like the UI the product offers."
"The performance of Palo Alto Networks NG Firewalls is the most valuable feature."
"The Unified Threat Management (UTM) module, which consists of the basic firewall and IPS services, is what the majority of our customers use in Palo Alto Firewall."
"Ability to log each and every application."
"I like that they are more stable than the previous ones, and they allow a lot of other features."
"Once you have Zscaler running you have access to configure it however you want."
"The initial setup is straightforward."
"It is a stable solution."
"Zscaler provides effective protection against various cyber threats ensuring a safe environment"
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"Most of the features that Zscaler has to offer, we will deploy."
"The solution is scalable."
"I like the ease of deployment and its flexibility. We don't need to deal with license, quotes, procurement, delivery, and installation. Everything is software-based, and it's very easy to operate."
"The solution lacks multi-language support."
"Scalability for Fortinet FortiGate needs to be improved. SD-WAN security for this solution also needs some improvement."
"Scalability is one of the disadvantages. When it comes to scalability, you have to actually change the box. If you want to upgrade it, you need to actually change the existing box and probably you take the system off to other sites."
"Fortinet FortiGate can be integrated with different platforms. They have integrations in place, but I can't say they're 100%."
"The logs need to be better. They need to be more visible and easier to access."
"Price, of course, can always be more competitive or better."
"It should have a better pricing plan. It is too expensive. It should also have a more granular view of the attack. I don't have FortiAnalyzer, and it is difficult for me to have a complete view when there is an attack on my server."
"I would like to see improvements in the product's application rules."
"Unfortunately, Palo Alto Networks products aren't cheap, but you have to pay the price for good security technology. I don't know the exact price, but it's about $10,000 to $15,000 without a subscription. Cisco is priced similarly. FortiGate is inexpensive in Poland, so a lot of customers prefer that."
"The cloud could be improved. I would like to have more visibility of the vulnerabilities of the network as well."
"In the future, I would like to see more OTP features."
"The functionalities are limited."
"When you delete and add a new rule, because of the one hundred rule limit, if the new rule has an ID that is greater than one hundred, even though you have fewer than that, it will not work."
"Palo Alto Networks NG Firewalls don't provide a unified platform that natively integrates all security capabilities. It's missing some features for geofencing and understanding locations."
"I would like the option to be able to block the traffic from a specific country in a few clicks."
"The performance of the Panorama interface needs to be improved. It tends to be very sluggish at times."
"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"Its technical support services could be better."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"The product could improve its integration with some legacy systems."
"We are having some issues with internet access being denied when organizational ID-based policies change. For example, a lower level employee ends up getting the same level of access as that of a higher level employee."
"It would be nice to have some sort of a form factor, a physical form factor perhaps, or virtual machine that you could install on devices or on a cloud, and have some cloud computing."
More Palo Alto Networks NG Firewalls Pricing and Cost Advice →
Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 164 reviews while Zscaler Cloud Firewall is ranked 23rd in Firewalls with 15 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, OPNsense, Cisco Multicloud Defense, Cisco Secure Firewall and Sophos XG. See our Palo Alto Networks NG Firewalls vs. Zscaler Cloud Firewall report.
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