We performed a comparison between ThousandEyes and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"ThousandEyes gives companies better visibility."
"The company provides excellent service."
"It's fairly easy to set up."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The most valuable features are integration and ease of use."
"The solution is very easy to use."
"The installation process is not hard at all."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"WhatsUp Gold is very easy to deploy."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The threshold alerting is the most valuable feature."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The most valuable feature is the monitoring of resources."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The guest portal is hard to use."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"Presently, it lacks the ability to integrate with other Cisco products."
"It's an expensive solution."
"I would like the product to offer more agility."
"ThousandEyes could improve the dashboards by adding more features."
"The tool does not provide features for application-level monitoring."
"It might be practical to extend monitoring capabilities to include network devices"
"The product is old and not updated."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"The technical support does not bother to respond."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
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ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews while WhatsUp Gold is ranked 35th in Network Monitoring Software with 22 reviews. ThousandEyes is rated 8.4, while WhatsUp Gold is rated 7.8. The top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and AppDynamics, whereas WhatsUp Gold is most compared with Grafana, Zabbix, SolarWinds NPM, PRTG Network Monitor and Nagios XI. See our ThousandEyes vs. WhatsUp Gold report.
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