We performed a comparison between VMware Carbon Black Endpoint and WatchGuard Threat Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Impressive detection capabilities"
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The product detects and blocks threats and is more proactive than firewalls."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"What I like the most about it is the dynamic grouping, where you get to group endpoints based on setup criteria. That's pretty cool. I like the simplified policy management and simplified white-listing process."
"I found the offline scanning to be particularly useful."
"I like its reporting."
"Once the solution is installed and configured correctly it does not require a lot of hands-on attention until you need upgrading."
"We can access computers remotely if we need to."
"It actually does some heuristics, and some behavioral analysis."
"The software uses very few resources; it is almost invisible to the end user."
"One of the most valuable features is that it will block vulnerable sites. If there was a connection between one of our devices to a known malware site, it will block it."
"The most valuable feature is the correlation of logs from different devices."
"The tool provides automated responses."
"The solution is very easy to use."
"WatchGuard is very user-friendly. It provides us with all of the security services we need."
"The most valuable feature, in my opinion, is the dimension logging platform and the network traffic filtering."
"The analytics are important because if there is an abnormality then it provides that information to us."
"The interface is very good."
"I like WatchGuard's network segmentation features. It's easy to configure user policies."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The solution is not user-friendly."
"ZTNA can improve latency."
"The support needs improvement."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"There's some disparity between the on-premise and the cloud type of application."
"The feature set for the firewall needs improvement."
"It is difficult to extract reports for ongoing scans"
"The support is poor."
"The solution would be more effective if there was a way to block automatically based on behavior."
"The GUI and reporting should be addressed and the product's administration features need fine tuning."
"But here, we hardly can take any kind of a report out of Carbon Black, so I think that should be something that should be more user-friendly."
"What was rolled out to my company are mixed versions of Carbon Black CB Defense, so what I'd like to see in the next release is more synchronization, where it can detect the endpoint that's running an old version and suggest updates."
"The reporting isn't so good. If they worked to improve this aspect of the solution, it would be much stronger."
"The solution is a bit confusing and there are unusual complications with setup."
"WatchGuard should offer more visibility into user activity. For example, we should have more details when WatchGuard denies a user access to a port."
"The interface is not the best."
"It can have a couple of false positives, but after you add them to your allow list, it works fine. It could have better Mac support. I am pretty sure it doesn't have much support for Mac. It can be installed on a Mac, but it is not that good."
"The website must provide more information on the product."
"The administrative UI/UX could be significantly improved."
"The ease of detecting where an issue is should be improved."
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VMware Carbon Black Endpoint is ranked 12th in Endpoint Detection and Response (EDR) with 62 reviews while WatchGuard Threat Detection and Response is ranked 27th in Endpoint Detection and Response (EDR) with 12 reviews. VMware Carbon Black Endpoint is rated 8.0, while WatchGuard Threat Detection and Response is rated 8.2. The top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". On the other hand, the top reviewer of WatchGuard Threat Detection and Response writes "Offers deployment simplicity, especially for firewalls and firewall configuration and good documentation available ". VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Cisco Secure Endpoint, whereas WatchGuard Threat Detection and Response is most compared with CrowdStrike Falcon, Darktrace, Trend Vision One, SentinelOne Singularity Complete and Microsoft Defender for Endpoint. See our VMware Carbon Black Endpoint vs. WatchGuard Threat Detection and Response report.
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