Technical Sales Engineer Individual Contributor at a tech services company with 11-50 employees
Real User
Very scalable solution for protecting against ransomware attacks
Pros and Cons
  • "The feature that I have found most valuable from Rubrik is its protection against ransomware attacks. Rubrik is a very nice, very good solution because it is able to protect your data and you have the possibility from the backup to detect any abnormal behavior, like a ransomware attack. You are able to detect and restore very easily with this solution. This is a major differentiator in comparison to the other competitors."
  • "In terms of what could be improved with Rubrik, we need to improve the backup for remote sites. The competitors are stronger in terms of their remote office back up. Rubrik needs to improve to be stronger for backup. This is the main thing."

What is most valuable?

The feature that I have found most valuable from Rubrik is its protection against ransomware attacks. Rubrik is a very nice, very good solution because it is able to protect your data and you have the possibility from the backup to detect any abnormal behavior, like a ransomware attack. You are able to detect and restore very easily with this solution. This is a major differentiator in comparison to the other competitors. 

Rubrik is a cloud based solution and the main differentiator for Rubrik in comparison to the others is that you do not have to configure your backup job, you just have to set up an SLA, Service Legal Agreement, and Rubrik has matching learning and AI, Artificial Intelligence. Rubrik then does maximum automation of these tasks. You have a multiple feature, including a search engine, like a Google search engine in the UI, and I think this is a very modern approach. Rubrik has a very modern approach. Rubrik is an all-in-one solution for your backup so you don't have to think about how to configure the architecture. Because Rubrik is a scale out solution, you just have to pay for an all-in-one solution, starting with a small brick and growing with your needs.

You can start with few needs, and if you need more resources or more power, you just have to put another brick and the merged cluster grows automatically. In comparison to other solutions, you do not need to think about how to grow your architecture. With Rubrik, you don't have to think. If you have resources or more storage, you just have to buy a new brick. You put this new brick in the existing cluster and the whole system is configured automatically.

What needs improvement?

In terms of what could be improved with Rubrik, we need to improve the backup for remote sites. The competitors are stronger in terms of their remote office back up. Rubrik needs to improve to be stronger for backup. This is the main thing.

In the next release I would like to see more advanced features. For example, currently you only have the possibility to archive your data on one target. I suppose they are working to develop this feature, but tomorrow, many customers want to have two target archives. This is the first issue. Also, they need to improve their Office 365 solution because Rubrik is able to back up the Office 365 solution, but currently they are not able to cover full functionality of Microsoft Teams and some customers tell us that we need to improve this feature.

For how long have I used the solution?

I have been using Rubrik for two or three years because it is a new technology. My company sells this solution.

What do I think about the stability of the solution?

We have a big customer in France who chose this solution and they have a big, big cluster with more than 50 bricks, so I can say that this solution is reliable and stable. Rubrik might need to improve some features, but it is a stable solution.

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Rubrik
May 2024
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How was the initial setup?

Deploying this solution is very, very easy. As I said before, you don't have to ask a lot of question of the customer. You just receive the solution, the brick. You put the brick in the customer's data center and you just ask some questions about networking, IP address, what do you want to back up? And the solution is ready to work quickly. The installation is very easy, and the sizing solution, which is my job because I am in pre-sales, is easy enough.

What's my experience with pricing, setup cost, and licensing?

Rubrik's pricing is good. The most important thing to understand is that when you buy Rubrik, you don't buy only the software, you buy the software and the hardware.

You should not compare it with other backup editors if only because with Rubrik you get the software and the hardware, so it is difficult to say if the solution is expensive. You need to show to the customers the total cost of ownership or the return on invest, because the solution is very easy to manage every day. I suppose somebody could say it is expensive, but it is not too expensive.

What other advice do I have?

When a customer buys this solution, he has to pass through a partner like Scasicomp. The customer will never install the solution by himself. Rubrik does not sell the solution directly to the customer, it sells the solution to the partner, like Scasicomp, and the partner will install this solution for the customer. But as I said before, it is very simple to install.

On a scale of one to ten, I would give Rubrik an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Administrator at a transportation company with 501-1,000 employees
Real User
It's a good solution for enterprises of any size
Pros and Cons
  • "Rubrik is stable and easy to use."
  • "Rubrik is expensive."

What is our primary use case?

We use Rubrik to create backup servers for VMware.

What is most valuable?

Rubrik is stable and easy to use.

For how long have I used the solution?

I've been working with Rubrik for two or three years.

What do I think about the scalability of the solution?

Rubrik is scalable, and it can work for enterprises of any size. 

How are customer service and support?

Rubrik support is outstanding. 

How was the initial setup?

Setting up Rubrik is easy, and their support team helped us through the process.

What's my experience with pricing, setup cost, and licensing?

Rubrik is expensive. 

What other advice do I have?

I rate Rubrik 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Rubrik
May 2024
Learn what your peers think about Rubrik. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,679 professionals have used our research since 2012.
it_user865374 - PeerSpot reviewer
Network Engineer at a legal firm with 501-1,000 employees
User
The process to manage backup and recovery is painless with this tool
Pros and Cons
  • "Rubrik has made the process to manage backup and recovery painless. This frees up more time to work on other projects."
  • "I would like for unmanaged backups to be able to be saved in a separate policy."
  • "I would like a way to set monthly backups on a certain date and time."

What is our primary use case?

The primary use case is easy backup and recovery for multiple servers and workstations. It also backups NAS, SQL Servers, and Nutanix.

How has it helped my organization?

Rubrik has made the process to manage backup and recovery painless. This frees up more time to work on other projects.

What is most valuable?

The quick, easy backups and fast restore work great. I also enjoy support calls and the easy updates to the software.

What needs improvement?

No areas need to be updated at this time.

The addition features that I would like are a way to set monthly backups on a certain date and time. Also, I would like for unmanaged backups to be able to be saved in a separate policy.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Infrastructure Services Manager at a university with 1,001-5,000 employees
Real User
Replaces legacy tapes and disk backups which are unreliable, expensive, and space consuming
Pros and Cons
  • "Replaces legacy tapes and disk backups which are unreliable, expensive and space consuming."
  • "It has the ability to test DR in a controlled, inexpensive way and to restore between environments."
  • "CloudOut, because only blocks are pushed after compression and deduplication, not raw sizing."
  • "Better integration for complex NAS structures having to mount at root adds time and workload to the process of NDMP."

What is our primary use case?

Replaces legacy tapes and disk backups which are unreliable, expensive, and space consuming.

How has it helped my organization?

It has the ability to test DR in a controlled, inexpensive way and to restore between environments.

What is most valuable?

CloudOut, because only blocks are pushed after compression and deduplication, not raw sizing which is often a flaw with storage products.

What needs improvement?

Better integration for complex NAS structures having to mount at root adds time and workload to the process of NDMP.

For how long have I used the solution?

Still implementing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SAP Basis Consultant at a tech services company with 10,001+ employees
Real User
Great tool to schedule backups and perform monitoring in a centralized location
Pros and Cons
  • "This is a centralized tool where we are able to schedule backups and perform monitoring."
  • "I would like to see more information on encryption with the next release."

What is our primary use case?

We are able to use this solution to perform HANA backups, full backup integration and incremental backups, log backups, and the file system backups.

What is most valuable?

This is a centralized tool where we are able to schedule backups and perform monitoring.

What needs improvement?

I would like to see more information on encryption with the next release.

For how long have I used the solution?

I have been using Rubrik for the past six months.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This is a scalable solution. We currently have a hundred servers using Rubrik.

Which solution did I use previously and why did I switch?

We were using Data Protector in the past.

How was the initial setup?

The initial setup was straightforward and maintenance is required for quarterly patching.

What about the implementation team?

Our infra partners executed the installation allowing us to install the agent.

What other advice do I have?

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CTO at a tech services company with 11-50 employees
Real User
Top 20
Easy to install, easy to balance, and easy to work with
Pros and Cons
  • "I don't know if it is the best or the worst but it's very easy to install and very easy to balance. Sometimes that it's a problem because the installer of these data gets extremely scared because it's so easy. The product is easy to install, easy to balance, and easy to work with. Another really good point is the instant recovery."
  • "The recovery of Oracle databases is too complicated. It is not something that helps the DBA, the Database Administrator, but it should be done by the backup person like many other solutions. Everything is ready for the DBA to recover the database. It is a way of doing things, but I don't think you should give the backup people the ability to do it."

What is most valuable?

I don't know if it is the best or the worst but it's very easy to install and very easy to balance. Sometimes that it's a problem because the installer of these data gets extremely scared because it's so easy. The product is easy to install, easy to balance, and easy to work with. Another really good point is the instant recovery.

The recovery of virtual machines and SQL databases is really fast. I mean half the time or less, which is absolutely great.

For how long have I used the solution?

I have been using Rubrik for one and a half years. 

What do I think about the stability of the solution?

They could make it a little bit more robust and more reliable.

What do I think about the scalability of the solution?

We don't require any technical people for maintenance. When Rubrik was first establishing itself, we hired help for the first one or two times but the rest is so easy. The very first one, somebody has to do it, but for the second or third one, you can do it by yourself. It could be very good or very bad, depending on what you think. If you are trying to sell professional services, with Rubrik you are dead.

How are customer service and technical support?

We've had support from Rubrik, we opened a couple of requests. It was a really fast response and they solved the problem very easily. We don't a lot of experience, just a couple of tickets but well, pretty well solved.

How was the initial setup?

The initial setup was easy. The PowerPoints take something like an hour or two. Whatever the goal is, if you find problems, and you find a heavy percent of the problems are networking problems, you have the ports that need to be opened, and the person in charge of opening the ports is on vacation. But from PowerPoint to real life, there is not a big difference. The PowerPoint says an hour or two but starting from scratch to do backups, takes a few hours.

Which other solutions did I evaluate?

There is not a big difference between Rubrik and Cohesity. Both companies and both products are clearly the same. There are a lot of differences between Rubrik or Cohesity and the old-fashioned kind of solutions like Veritas. Rubrik represents the new way of doing backups and recoveries, it's totally different, more efficient, and easier. It's absolutely an advantage.

What other advice do I have?

My advice would be when you are thinking about implementing Rubrik you need professional services and proper briefings. You need advice on-site and for configuring the system because the new way of doing things, deduplication, and all those kinds of things, is going to be a necessary configuration to run your backup system. It is very important to do it right at the beginning. To do that, you have to work closely with whatever the partner or Rubrik people you can involve.

I would rate Rubrik an eight out of ten. 

The recovery of Oracle databases is too complicated. It is not something that helps the DBA, the Database Administrator, but it should be done by the backup person like many other solutions. Everything is ready for the DBA to recover the database. It is a way of doing things, but I don't think you should give the backup people the ability to do it.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Domain Specialist infrastructure& platforms with 5,001-10,000 employees
Real User
Simple and reliable with great value
Pros and Cons
  • "The tech support is extremely helpful."
  • "Its cost is high."

What is most valuable?

We like this product because of its simplicity, pricing and reliability. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This solution is scalable.

How is customer service and technical support?

The tech support is extremely helpful.

How was the initial setup?

It was a straightforward setup. It was simple to do.

What's my experience with pricing, setup cost, and licensing?

It is a great value, but its cost is still high.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Architect at a tech services company with 1,001-5,000 employees
Reseller
Simple to integrate and scale from small to big
Pros and Cons
  • "The solution is extremely stable. They've been phenomenal, especially for a young company."
  • "Could be improved from an analytics point of view."

What is our primary use case?

A primary use case and where Rubrik was ahead of the pack, was ransomware attacks. They were one of the first companies that offered proper ransomware recovery, but some of the others have caught up in the meantime.

What is most valuable?

The most valuable feature from a simplicity point of view is that it is very simple and easy to deploy and scale. You just add one brick; you can start off small and just add on, add on, add on. Whereas with a lot of the other products, every time you've got to upgrade, you've got to pull the backup server out and put a new backup server in that's bigger and stronger. With this, it's building blocks. You can build from small to big.

What needs improvement?

An area of the solution that could be improved is from an analytics point of view, if I had to choose something. 

From an integration perspective, it's very easy to create integration. They have most things covered well.

For how long have I used the solution?

I've been selling the solution for two years.

What do I think about the stability of the solution?

The solution is extremely stable. You can look at the Gartner Quadrant, where they sit. They've been phenomenal, especially for a young company.

What do I think about the scalability of the solution?

The solution is very simple and easy to scale. It is extremely scalable.

How are customer service and support?

The technical support is fantastic. You can look at the published reviews; they're right at the top, from a response/customer satisfaction point of view.

How was the initial setup?

The initial setup is very simple and easy to deploy. Very straightforward. It's literally, I don't want to say minutes, but from a simplicity point of view, I don't think you can get it simpler.

What about the implementation team?

You only need one person for deployment and maintenance. It's always better to have more than one person, but it depends on the environment. I would say, at least half the staff requirement of what you need with Spectrum.

What's my experience with pricing, setup cost, and licensing?

There is a license requirement for the solution. If you expand or if the maintenance period expires, there's a license renewal as well.

What other advice do I have?

Rubrik is my product of choice at the moment. I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Rubrik Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Rubrik Report and get advice and tips from experienced pros sharing their opinions.