Citrix SD-WAN Reviews

Name: Citrix SD-WAN
Brand: Citrix
Rating: 4 (22 reviews)

4.1 out of 5

22 reviews
90% willing to recommend

429 followers

What is Citrix SD-WAN?

Citrix SD-WAN is a software-defined wide area network (SD-WAN), WAN optimization, and WAN edge solution. Citrix SD-WAN is recognized for providing a robust, trustworthy user experience so that an organization's distributed workforce can deliver the best possible outcomes at all times. Organizations can easily deploy solid security protocols wherever needed and also have the option to choose from a diverse choice of security options with unified security service and seamless integration with today’s top next-gen firewalls.

Citrix SD-WAN provides a single cloud-based user dashboard that enables organizations to easily manage their WAN, prioritize and audit applications, and configure security protocols. Citrix SD-WAN enables users to easily manage hybrid multi-cloud processes by improving applications and automating connectivity. Citrix SD-WAN gives organizations tremendous flexibility for deployment from public clouds, data centers, home offices, and branches.

Citrix SD-WAN is the basis of the Citrix consolidated process to SASE (secure access service edge) combined with cloud-delivered security and zero-trust network access to provide organizations with safe, trustworthy, secure access to each and every application anywhere, using any device.

Get the Citrix SD-WAN Buyer's Guide and find out what your peers are saying about Citrix SD-WAN, Fortinet FortiGate, Cisco Catalyst SD-WAN and more!

Citrix SD-WAN is the #4 ranked solution in top WAN Optimization solutions, #13 ranked solution in top WAN Edge solutions, and #14 ranked solution in SD-WAN tools. PeerSpot users give Citrix SD-WAN an average rating of 8.2 out of 10. Citrix SD-WAN is most commonly compared to Fortinet FortiGate: Citrix SD-WAN vs Fortinet FortiGate. Citrix SD-WAN is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 21% of all views.

Helped 801,394 peers since 2012

Featured reviews

Rohit Ghorpade

Cloud network engineer at Bajaj Allianz General Insurance Co. Ltd.

There are a few things that can be improved, are domain-based routing and the slowness of virtual parts, and it may be due to the wrong configuration, which we have been unable to find out. Previously, we faced some issues with the slowness part. Apart from that, feature like end gateway level antivirus. We are currently using a NetFlow proxy to establish a virtual position for the NetFlow. Our current environment has many use cases, but we are not using them on the Citrix SD-WAN. When I navigate the NCL part, it involves configuration. I want to highlight this disadvantage. Sometimes, when we push the configuration, it tries to push it to all branch locations. This process takes a lot of time, nearly 30 minutes, to push a single change from the NCL. Overall, I don't think Citrix meets our use cases what we have. This is based on my feedback after using it for the past year and working on this Citrix SD-WAN. However, from my experience, it is the worst solution I have seen. There's no domain-based routing, which is horrible. That's why we are moving to other products. We have checked our use case requirements with Fortinet, Palo Alto, and they meet them. I will consider the PoC or another OEM. There are many things in the area you need to be prompt, like the automation part. If any link or device goes down, alerting notification, etc. We need to perform and highlight so many things to your management. This should be improved.

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Makarand-Shrikhande

Sr. Solution Architect at MindTree

The solution's most valuable feature is load balancing. You can have load balancing and security-related features combined within Netceler. The firewall is being configured within NetScaler itself. Citrix SD-WAN is a one-stop solution that provides users with remote access to your corporate…

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Sammy Mukuna

Network Admin at Naivas Ltd

In managing a retail network with over a hundred branches, we moved from MPLS to Citrix SD-WAN for cost savings and flexibility. Citrix seamlessly combines Internet and MPLS, enabling us to eliminate MPLS. This shift lets us use different Internet providers at each branch while maintaining…

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Citrix SD-WAN mindshare

Product category:

As of September 2024, the mindshare of Citrix SD-WAN in the WAN Optimization category stands at 9.5%, down from 12.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

WAN Optimization

Key learnings from peers

Last updated Sep 10, 2024

Valuable Features

Key features of Citrix SD-WAN include strong security with port bindings, IPv6 over IPv4, good documentation, active-active lines for better bandwidth usage, reliability, central data repository backup, combining asymmetrical connections, ease of management, load balancing, zero-touch deployment, excellent application reliability for voice and video, fast branch communication, cloud management for easy branch additions, reduced internet costs, flexible provider choice, central deployment, additional VPN options, and remote corporate access.

"The solution's most valuable feature is load balancing."
"It allows us to use additional VPNs, offering more options compared to other VPN solutions."
"It lowered our Internet costs and gave me the flexibility to choose providers based on each location's connectivity."

Room for Improvement

Users have noted that Citrix SD-WAN could benefit from a simpler setup process, more affordable pricing, and enhanced firewall reporting. They have also expressed a desire for additional reporting features, perpetual licensing, and improved communication regarding product life cycles. Furthermore, improvements in network security, domain-based routing, and customization for WAN lock-out due to power outages have been suggested. Enhanced technical support, better monitoring, and a more user-friendly interface are also mentioned as areas for development.

"The solution's licensing model could be improved."
"Enhancements are needed to improve the stability."
"The only improvement for Citrix SD-WAN would be to lower its cost."

ROI

Easy ROI under 18 months. Some see ROI in 3-5 years with initial investment. Users report significant savings, with examples of millions saved monthly after migrating from MPLS. Investment considered good but specifics not always available. Compared to competitors, Citrix SD-WAN offers best return on investment due to lower annual subscription costs.

Pricing

Citrix SD-WAN pricing varies widely based on hardware, licensing options, and deployment scale. Users report it as generally expensive, though there are perpetual and annual licenses available. Perpetual licenses are favored for cost management over the long term. Hardware costs can range from $1,000 to $20,000 per appliance. Some users suggest considering virtual appliances for cost efficiency. There are multiple licensing tiers and options, including throughput and platform licenses, which offer different functionalities.

"The price is relatively expensive."
"Citrix SD-WAN is quite an affordable product."
"It would be helpful to have a demo license available for customers who want to prove the concept and conduct a proof of concept (POC) before committing to the solution. This is particularly important for customers in Egypt who often require a demonstration of the solution's features and compatibility with their needs before making any investment or incurring costs. Providing a demo license would allow customers to assess whether the solution would meet their needs or not."

Popular Use Cases

Citrix SD-WAN is utilized for improving network reliability, security, connectivity between branches, and cost-efficiency. It optimizes connections in low-bandwidth areas, prevents downtime, supports terminal services for applications like EPR and Microsoft Dynamics-AX, enables secure VPN logins, and allows centralized monitoring and control. Various industries including retail and HR benefit from managed IT services through on-premises and cloud deployment options, enhancing performance and accelerating business operations while reducing dependency on MPLS.

Service and Support

Customer service and support for Citrix SD-WAN is varied. Many users report high-quality support with quick resolution times and positive experiences with both Citrix and external consultants. However, several mention issues with long response times and inconsistent engineer skill levels. Some found documentation sufficient, while others noted regional support challenges and rated technical assistance as mediocre.

Deployment

Setting up Citrix SD-WAN varies. Some find it straightforward, especially those familiar with the system, while others see it as complex and require extra assistance. The time needed for deployment ranges from a day to several months, depending on the environment size. Certified users find it simple, needing minimal personnel, while those less experienced often need support. Generally, it is easier than traditional setups, but it can still pose challenges for some users.

Scalability

Citrix SD-WAN scales well and adapts better with cloud usage. It supports various user capacities, from small deployments to thousands of users, and handles extensive branch expansions effectively. Users report scalability being flexible, easy, and capable of handling complex requirements. Some users face minor challenges during major upgrades, but most find it highly adaptable and reliable for both small and large enterprises. Scalability scores are high, though there's room for further improvement.

Stability

Citrix SD-WAN exhibits strong stability. Users report minimal admin support cases and limited maintenance. There are no frequent outages, with most issues arising from external factors like power surges. Appliances rarely crash, indicating a highly stable environment. Deployed widely, it faces few stability issues, though occasional glitches and hardware failures have been noted. Client satisfaction is high due to the reliable performance. Stability ratings range from six to nine out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Citrix SD-WAN Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

21%

Real Estate/Law Firm

Financial Services Firm

Retailer

Construction Company

Government

Manufacturing Company

Insurance Company

Healthcare Company

Energy/Utilities Company

Media Company

Educational Organization

Outsourcing Company

Legal Firm

University

Comms Service Provider

Consumer Goods Company

Recreational Facilities/Services Company

Transportation Company

Wholesaler/Distributor

Aerospace/Defense Firm

Non Profit

Performing Arts

Marketing Services Firm

Logistics Company

Pharma/Biotech Company

Hospitality Company

Sports Company

Wellness & Fitness Company

Compare Citrix SD-WAN with alternative products

Learn more about Citrix SD-WAN

The Citrix SD-WAN solution is made up of three basic components:

Two software editions.
Cloud-hosted (or on-premises) orchestrator for clear visibility and unified protocol management.
Appliances: data center, home, branch, physical or virtual.

Citrix SD-WAN Orchestrator

The Citrix SD-WAN Orchestrator can be on premises or cloud-hosted and is a multi-tenant management service offered to Citrix partners and do-it-yourself enterprise organizations. The dashboard delivers a comprehensive view of your organization’s SD-WAN network concerning the functionality and usage of every site. The intuitive dashboard delivers a summary of uptime of the overlay and underlay paths, usage trends, and network-wide alerts.

Available application-centric policies: quality of service (QoS), firewall policies, and application-based traffic steering can all be easily configurable globally or per site.

Reviews from Real Users

“With SD-WAN, they have all the features and benefits they need to send live streaming information to the database and to headquarters without requiring a server at each site. Our other clients have various sites with just one type of communication, say a radio or a mobile network. SD-WAN helps them to combine and get a better bandwidth to balance all their applications and services.” - Business Consultant at a tech services company

“We needed to create some kind of network that was distributed through data and media or big files. It was a retail company, so there were branches, and the branches needed to connect to HQ. We provided HQ and each branch with Citrix SD-WAN. We tried to use it, and it worked well. The transmission was good, and they were losing less data.” - Ruslan M., SMB Sales Director, Regional Business Development Department at Softline

Citrix SD-WAN was previously known as Citrix CloudBridge, WOC, NetScaler SD-WAN.

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Citrix SD-WAN customers

AIDS Healthcare Foundation, Cornerstone Home Lending Inc., Dallara, ecVision, Essar, Eurofred, Groupe Promutuel, HMSHost Corporation, Royal Caribbean Cruise Lines Ltd, Royal Caribbean International