Adobe Connect Reviews, Competitors and Pricing

Owner of Ace Learning and Consulting

Sep 11, 2017

The chat box is awesome and encourages participation

What is most valuable?

The chat box is awesome and encourages participation. The breakout rooms as well as the polls are useful. Though, the biggest thing is the ease of customizing the layout.

How has it helped my organization?

Connect helped us move away from WebEx and use a tool more suitable for learning. We were able to craft a virtual learning culture.

What needs improvement?

Perhaps some learning games that could be played virtually.

For how long have I used the solution?

Seven years.

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What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No, but be aware there is a limit on participants based on your package.

How are customer service and support?

A 10 out of 10.

Which solution did I use previously and why did I switch?

WebEx is a great tool for meeting management, but did not create the learning environment we were looking for.

How was the initial setup?

Very straightforward.

What's my experience with pricing, setup cost, and licensing?

Pick the solution package based on your participants.

Which other solutions did I evaluate?

WebEx and GoToMeeting.

What other advice do I have?

Ask to use a 30 day demo.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

reviewer1368495

Goverment Relations at a consultancy with 11-50 employees

Jun 25, 2020

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Good screen and document share features; interface and layout options require improvement

Pros and Cons

"Screen share and document share are good features."

"Interface and layout options could be improved."

What is our primary use case?

We primarily use this product for online meetings and information sessions. I work in government relations and we are customers of Adobe.

What is most valuable?

I find the screen share and the document share valuable features - the fact that you can actually keep documents within the meeting. They are little things and I guess all similar solutions have the same features.

What needs improvement?

I think that both the interface and the layout options, the ability to organize the different components for an online meeting on your screen, could be improved.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

This is a scalable solution. We have a lot of people using the product, board members and senior staff and we also have support staff running the meetings.

How was the initial setup?

The initial setup is straightforward.

Which other solutions did I evaluate?

We're always looking at other solutions, no one solution is perfect. We've also participated in meetings from third parties with other platforms as well so we're starting to get a good handle on what's available. The interface and ease of use are two main components but we also need to take our bandwidth requirements into account.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other

Disclosure: I am a real user, and this review is based on my own experience and opinions.