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it_user734166 - PeerSpot reviewer
Owner of Ace Learning and Consulting
Vendor
The chat box is awesome and encourages participation

What is most valuable?

The chat box is awesome and encourages participation. The breakout rooms as well as the polls are useful. Though, the biggest thing is the ease of customizing the layout.

How has it helped my organization?

Connect helped us move away from WebEx and use a tool more suitable for learning. We were able to craft a virtual learning culture.

What needs improvement?

Perhaps some learning games that could be played virtually.

For how long have I used the solution?

Seven years.

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Virtual Meetings
October 2024
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What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No, but be aware there is a limit on participants based on your package.

How are customer service and support?

A 10 out of 10.

Which solution did I use previously and why did I switch?

WebEx is a great tool for meeting management, but did not create the learning environment we were looking for.

How was the initial setup?

Very straightforward.

What's my experience with pricing, setup cost, and licensing?

Pick the solution package based on your participants.

Which other solutions did I evaluate?

WebEx and GoToMeeting.

What other advice do I have?

Ask to use a 30 day demo.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Goverment Relations at a consultancy with 11-50 employees
Real User
Good screen and document share features; interface and layout options require improvement
Pros and Cons
  • "Screen share and document share are good features."
  • "Interface and layout options could be improved."

What is our primary use case?

We primarily use this product for online meetings and information sessions. I work in government relations and we are customers of Adobe. 

What is most valuable?

I find the screen share and the document share valuable features - the fact that you can actually keep documents within the meeting. They are little things and I guess all similar solutions have the same features.

What needs improvement?

I think that both the interface and the layout options, the ability to organize the different components for an online meeting on your screen, could be improved.  

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

This is a scalable solution. We have a lot of people using the product, board members and senior staff and we also have support staff running the meetings.

How was the initial setup?

The initial setup is straightforward. 

Which other solutions did I evaluate?

We're always looking at other solutions, no one solution is perfect. We've also participated in meetings from third parties with other platforms as well so we're starting to get a good handle on what's available. The interface and ease of use are two main components but we also need to take our bandwidth requirements into account.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Virtual Meetings
October 2024
Find out what your peers are saying about Adobe, Cisco, Zoom Video Communications and others in Virtual Meetings. Updated: October 2024.
814,649 professionals have used our research since 2012.
it_user865410 - PeerSpot reviewer
Network Engineer at Xpertcast Pvt. Ltd.
User
Integration and reusability of the same webinar provides value
Pros and Cons
  • "It trains providers for on-premise deployment in several locations."
  • "It needs faster and easier upgrades."

What is our primary use case?

  • Settings up webinars
  • Training
  • Providing services for trainers
  • On-premise deployment in several locations

How has it helped my organization?

  • Training providers for on-premise deployment in several locations. 
  • Transitioning from a legacy system to Adobe Connect.

What is most valuable?

  • Persistence for webinar rooms
  • Fast video playing
  • Integration and reusability of the same webinar.

What needs improvement?

It needs faster and easier upgrades.

For how long have I used the solution?

Less than one year.

What's my experience with pricing, setup cost, and licensing?

We are looking to cut costs. Therefore, we still need to explore the product more before I comment. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: October 2024
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