Adobe Connect vs TeamViewer comparison

Read 87 TeamViewer reviews

753 Views
658 Comparison Views

91% willing to recommend

Adobe Connect

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 3, 2025

Adobe Connect and TeamViewer compete in the virtual communication and collaboration category. TeamViewer seems to have the upper hand in feature richness, excelling with extensive remote support functionalities valuable in tech environments.

Features: Adobe Connect offers customizable meeting environments, the ability to tailor participant roles, and robust content-sharing options. TeamViewer provides remote control access, cross-platform collaboration, and the ability to circumvent firewall restrictions for seamless IT support.

Room for Improvement: Adobe Connect could enhance its interface simplicity and expand its integration capabilities. Improvements could also be made in streamlining the participant onboarding process. TeamViewer might work on reducing its licensing costs and enhancing video conferencing quality. Another area for improvement is providing more personalization in user support services.

Ease of Deployment and Customer Service: Both Adobe Connect and TeamViewer offer straightforward deployment processes. Adobe Connect benefits from its accessible cloud-based setup, while TeamViewer's multi-platform support facilitates easy installation. Adobe Connect users report higher customer service satisfaction due to quick and effective responses, whereas TeamViewer provides comprehensive but less personalized support.

Pricing and ROI: Adobe Connect features a slightly lower setup cost with flexible pricing tiers, offering favorable ROI in educational and scalable business settings. TeamViewer, though perceived as having higher upfront costs, offers a strong ROI in technology-driven environments due to its powerful tool suite.

To learn more, read our detailed Adobe Connect vs. TeamViewer Report (Updated: April 2025).

Adobe Connect vs. TeamViewer

April 2025

Download the complete report

Helped 848,253 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Connect

Ranking in Virtual Meetings

16th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer

Ranking in Virtual Meetings

6th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Access (3rd)

Mindshare comparison

As of April 2025, in the Virtual Meetings category, the mindshare of Adobe Connect is 2.7%, up from 2.1% compared to the previous year. The mindshare of TeamViewer is 7.1%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Emad Mokhatab

Solution & Software System Architect at Shaparak

Stable product but hard to integrate

Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…

Read full review

Sanjay Patankar

General Manager at Godrej & Boyce Mfg. Co. Ltd.

Easy to install and has lots of resources but need to improve performance

It's a remote access solution. We use it for conferences, meetings, and communication. It works just like other communications tools. It also integrates well with Office 365 and Outlook, et cetera. The performance is good. It's got a lot of resources for users. The product is easy to install.…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product has valuable communication features. It also has good performance and stability."

"Screen share and document share are good features."

"It is a stable product."

"I like Adobe Connect because of its flexibility."

"The most critical feature is the POA, but Breakout sessions are definitely my favorite."

"It trains providers for on-premise deployment in several locations."

"It is straightforward to set up."

"The solution can scale well."

"TeamViewer is a scalable solution."

"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."

"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."

"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."

"I find the mouse control and the ability to click for them very effective. I can move the mouse and click on buttons as if sitting at their computer. These are the basic features I use most often in the solution. There are tricker features that I don't use much because I don't need them frequently. Overall, it's a great tool for helping others with their computer issues without traveling to their location or another building."

"The implementation is quite straightforward."

"There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town."

"The quality of the call and the quality of the sharing have been excellent."

More TeamViewer pros

Cons

"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."

"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."

"The price is a problem."

"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."

"I would like to see btter integration."

"Adobe's products are difficult to grasp."

"Interface and layout options could be improved."

"It needs faster and easier upgrades."

"It should have ability to display notes in the computer list."

"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."

"TeamViewer could improve by having support for other operating systems, such as Linux."

"The solution could improve by increasing or removing the time limitation on the use of a session."

"This solution could be improved by offering more flexibility in terms of usage."

"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."

"The file transfer functionality crashes sometimes."

"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."

More TeamViewer cons

Pricing and Cost Advice

"Adobe Connect is free of cost."

"The purchasing process is complicated. It would be beneficial if it were more simplified."

"It is expensive."

"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."

"We are using the free version of TeamViewer."

"There is a free and paid version of this solution. I am currently using the free version."

"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."

"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."

"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."

"I used the free version of TeamViewer."

"We have a permanent license and the price is reasonable."

More TeamViewer pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

848,253 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Adobe Connect?

The product has valuable communication features. It also has good performance and stability.

What needs improvement with Adobe Connect?

I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.

What is your primary use case for Adobe Connect?

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...

More Adobe Connect Competitors

Comparisons

Webex vs Adobe Connect

Compared 83% of the time

Zoom vs Adobe Connect

Compared 17% of the time

TeamViewer Tensor vs TeamViewer

Compared 44% of the time

Microsoft Remote Desktop Services vs TeamViewer

Compared 12% of the time

ISL Online vs TeamViewer

Compared 5% of the time

Microsoft Intune vs TeamViewer

Compared 5% of the time

Skype for Business vs TeamViewer

Compared 4% of the time

More TeamViewer Competitors

Product Reports

Download Adobe Connect product report

Virtual Meetings

April 2025

Download TeamViewer product report

March 2025

Overview

Why Adobe Connect?
The most flexible, secure, extensible and feature-rich web conferencing product on the market.
Customizable Interface
Customizable - Design your own immersive experiences with custom pods, images & layouts to
personalize and brand your virtual room.

Engaging - Drive and measure audience engagement unlike any other tool. Add interactivity to
your sessions with multiple chat pods, polls, quizzes, simulations, breakout
rooms, games and more.

Powerful - Leverage Backstage & Prepare Mode to allow presenters and hosts to collaborate behind the scene during live session. Leverage limitless functionality and extensibility with custom apps.

Persistent - Create your virtual room once with the right layouts, pods and content and use it
forever.

Adobe

TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

TeamViewer Features

TeamViewer has many valuable key features. Some of the most useful ones include:

Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.

File transfers: Users can transfer files between computers in real-time.

Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.

Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.

Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.

Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.

Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.

Customizable: TeamViewer offers various customization options to meet specific user requirements.

TeamViewer Benefits

There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:

Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.

Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.

User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.

Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.

Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.

Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.

User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.

Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.

Reviews from Real Users

TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross