Adobe Connect vs TeamViewer comparison

Read 87 TeamViewer reviews

906 Views
798 Comparison Views

91% willing to recommend

Adobe Connect

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Adobe Connect and TeamViewer based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Adobe Connect vs. TeamViewer Report (Updated: December 2024).

Adobe Connect vs. TeamViewer

December 2024

Download the complete report

Helped 824,053 peers since 2012

Categories and Ranking

Adobe Connect

Ranking in Virtual Meetings

16th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer

Ranking in Virtual Meetings

6th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Remote Access (4th)

Mindshare comparison

As of December 2024, in the Virtual Meetings category, the mindshare of Adobe Connect is 1.5%, down from 2.6% compared to the previous year. The mindshare of TeamViewer is 7.4%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Emad Mokhatab

Solution & Software System Architect at Shaparak

Stable product but hard to integrate

Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…

Read full review

GouravSuri

Software Engineer (L4) at Uber

Easy to use and offers a good UI to users

In terms of the product's security features, the solution allows you to have team meetings, and you can also use it for remote access and screen-sharing capabilities. TeamViewer is typically like any other team collaboration software. I recommend the product to others since it is a good product for collaboration purposes. There are no connectivity challenges associated with the product. In terms of benefits, I would say that it is a good tool for collaboration, productivity, and virtual work as it saves a lot of commute time for the employees. I rate the tool a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution can scale well."

"It trains providers for on-premise deployment in several locations."

"The product has valuable communication features. It also has good performance and stability."

"It is straightforward to set up."

"The most critical feature is the POA, but Breakout sessions are definitely my favorite."

"I like Adobe Connect because of its flexibility."

"It is a stable product."

"Screen share and document share are good features."

"The product is quite stable. The performance is good."

"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."

"This is a unique solution that is very easy to install."

"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."

"The product is easy to install."

"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."

"It is a scalable product."

"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."

More TeamViewer pros

Cons

"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."

"The price is a problem."

"Adobe's products are difficult to grasp."

"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."

"It needs faster and easier upgrades."

"I would like to see btter integration."

"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."

"Interface and layout options could be improved."

"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."

"TeamViewer has a legacy and may not be using the latest UI trends."

"Some of the additional features, like the meeting stuff, is making it too cluttered."

"It would be very helpful if they could provide a manual for the installation process and describe more of their features."

"The solution could be improved by enhancing the use of the mobile version to be used on phones."

"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."

"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."

"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."

More TeamViewer cons

Pricing and Cost Advice

"The purchasing process is complicated. It would be beneficial if it were more simplified."

"Adobe Connect is free of cost."

"It is expensive."

"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."

"The price of the license could be less expensive."

"We're using the free version. We do not pay any licensing fees."

"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."

"TeamViewer is $600 or $700 per port per year..."

"We are using the free version of TeamViewer."

"I used the free version of TeamViewer."

"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."

More TeamViewer pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Government

19%

Manufacturing Company

18%

Financial Services Firm

18%

Computer Software Company

14%

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Adobe Connect?

The product has valuable communication features. It also has good performance and stability.

What needs improvement with Adobe Connect?

I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.

What is your primary use case for Adobe Connect?

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...

TeamViewer Tensor vs TeamViewer

Comparisons

No data available

Compared 42% of the time

Microsoft Remote Desktop Services vs TeamViewer

Compared 19% of the time

ISL Online vs TeamViewer

Compared 6% of the time

Parallels Access vs TeamViewer

Compared 3% of the time

Microsoft Intune vs TeamViewer

Compared 3% of the time

More TeamViewer Competitors

Product Reports

Download Adobe Connect product report

Virtual Meetings

November 2024

Download TeamViewer product report

November 2024

Learn More

Adobe

Overview

Why Adobe Connect?
The most flexible, secure, extensible and feature-rich web conferencing product on the market.
Customizable Interface
Customizable - Design your own immersive experiences with custom pods, images & layouts to
personalize and brand your virtual room.

Engaging - Drive and measure audience engagement unlike any other tool. Add interactivity to
your sessions with multiple chat pods, polls, quizzes, simulations, breakout
rooms, games and more.

Powerful - Leverage Backstage & Prepare Mode to allow presenters and hosts to collaborate behind the scene during live session. Leverage limitless functionality and extensibility with custom apps.

Persistent - Create your virtual room once with the right layouts, pods and content and use it
forever.

TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

TeamViewer Features

TeamViewer has many valuable key features. Some of the most useful ones include:

Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.

File transfers: Users can transfer files between computers in real-time.

Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.

Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.

Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.

Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.

Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.

Customizable: TeamViewer offers various customization options to meet specific user requirements.

TeamViewer Benefits

There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:

Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.

Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.

User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.

Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.

Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.

Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.

User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.

Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.

Reviews from Real Users

TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross