Adobe Connect vs TeamViewer comparison

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Adobe Connect

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Adobe Connect and TeamViewer compete in the virtual communication and collaboration category. TeamViewer seems to have the upper hand in feature richness, excelling with extensive remote support functionalities valuable in tech environments.

Features: Adobe Connect offers customizable meeting environments, the ability to tailor participant roles, and robust content-sharing options. TeamViewer provides remote control access, cross-platform collaboration, and the ability to circumvent firewall restrictions for seamless IT support.

Room for Improvement: Adobe Connect could enhance its interface simplicity and expand its integration capabilities. Improvements could also be made in streamlining the participant onboarding process. TeamViewer might work on reducing its licensing costs and enhancing video conferencing quality. Another area for improvement is providing more personalization in user support services.

Ease of Deployment and Customer Service: Both Adobe Connect and TeamViewer offer straightforward deployment processes. Adobe Connect benefits from its accessible cloud-based setup, while TeamViewer's multi-platform support facilitates easy installation. Adobe Connect users report higher customer service satisfaction due to quick and effective responses, whereas TeamViewer provides comprehensive but less personalized support.

Pricing and ROI: Adobe Connect features a slightly lower setup cost with flexible pricing tiers, offering favorable ROI in educational and scalable business settings. TeamViewer, though perceived as having higher upfront costs, offers a strong ROI in technology-driven environments due to its powerful tool suite.

To learn more, read our detailed Adobe Connect vs. TeamViewer Report (Updated: March 2025).

Adobe Connect vs. TeamViewer

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Helped 842,592 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Connect

Ranking in Virtual Meetings

17th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer

Ranking in Virtual Meetings

6th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Access (4th)

Mindshare comparison

As of March 2025, in the Virtual Meetings category, the mindshare of Adobe Connect is 2.0%, down from 2.3% compared to the previous year. The mindshare of TeamViewer is 6.8%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Emad Mokhatab

Solution & Software System Architect at Shaparak

Stable product but hard to integrate

Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…

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Sanjay Patankar

General Manager at Godrej & Boyce Mfg. Co. Ltd.

Easy to install and has lots of resources but need to improve performance

It's a remote access solution. We use it for conferences, meetings, and communication. It works just like other communications tools. It also integrates well with Office 365 and Outlook, et cetera. The performance is good. It's got a lot of resources for users. The product is easy to install.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product has valuable communication features. It also has good performance and stability."

"It is straightforward to set up."

"It trains providers for on-premise deployment in several locations."

"It is a stable product."

"The most critical feature is the POA, but Breakout sessions are definitely my favorite."

"Screen share and document share are good features."

"I like Adobe Connect because of its flexibility."

"The solution can scale well."

"The most valuable feature of TeamViewer is its ease of use."

"This is a unique solution that is very easy to install."

"TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."

"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."

"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer."

"The most valuable feature of the solution is that it is very fast. The file transfer from remote machines to my machine or from my machine to the remote machine works well."

"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."

"The document control is quite good."

More TeamViewer pros

Cons

"The price is a problem."

"I would like to see btter integration."

"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."

"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."

"Interface and layout options could be improved."

"It needs faster and easier upgrades."

"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."

"Adobe's products are difficult to grasp."

"I would like to see TeamViewer support multiple platforms."

"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."

"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."

"It's pretty limited on the options they have."

"You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic."

"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."

"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."

"TeamViewer has a legacy and may not be using the latest UI trends."

More TeamViewer cons

Pricing and Cost Advice

"It is expensive."

"Adobe Connect is free of cost."

"The purchasing process is complicated. It would be beneficial if it were more simplified."

"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."

"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."

"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."

"We have a permanent license and the price is reasonable."

"TeamViewer is $600 or $700 per port per year..."

"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."

"The version of the solution we are using is free."

"The cost is in the thousands of dollars per year."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Adobe Connect?

The product has valuable communication features. It also has good performance and stability.

What needs improvement with Adobe Connect?

I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.

What is your primary use case for Adobe Connect?

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...

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Product Reports

Virtual Meetings

Download Adobe Connect product report

Download TeamViewer product report

Overview

Why Adobe Connect?
The most flexible, secure, extensible and feature-rich web conferencing product on the market.
Customizable Interface
Customizable - Design your own immersive experiences with custom pods, images & layouts to
personalize and brand your virtual room.

Engaging - Drive and measure audience engagement unlike any other tool. Add interactivity to
your sessions with multiple chat pods, polls, quizzes, simulations, breakout
rooms, games and more.

Powerful - Leverage Backstage & Prepare Mode to allow presenters and hosts to collaborate behind the scene during live session. Leverage limitless functionality and extensibility with custom apps.

Persistent - Create your virtual room once with the right layouts, pods and content and use it
forever.

Adobe

TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

TeamViewer Features

TeamViewer has many valuable key features. Some of the most useful ones include:

Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.

File transfers: Users can transfer files between computers in real-time.

Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.

Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.

Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.

Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.

Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.

Customizable: TeamViewer offers various customization options to meet specific user requirements.

TeamViewer Benefits

There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:

Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.

Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.

User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.

Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.

Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.

Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.

User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.

Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.

Reviews from Real Users

TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Adobe Connect vs. TeamViewer