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AWS Cloud Engineer at BINO-K
Real User
Manage multiple account accesses securely through a single portal
Pros and Cons
  • "The solution enhances security through features like multifactor authentication."
  • "AWS IAM Identity Center offers a secure and centralized way to manage access and permissions."
  • "For AWS services in general, I had trouble creating an S3 bucket due to a repetitive error message regarding existing names."
  • "I have opened support tickets and received responses, although not always resolving my queries fully. I would appreciate a live chat option with technical support for quicker resolutions."

What is our primary use case?

AWS IAM Identity Center is used primarily to centralize access across different departments within an enterprise. It allows users from various departments to manage their access seamlessly through a single portal, enhancing efficiency and security.

What is most valuable?

AWS IAM Identity Center offers a secure and centralized way to manage access and permissions. It simplifies access management by allowing users to manage multiple accounts from a single portal without remembering multiple credentials. 

The solution enhances security through features like multifactor authentication. Administrators can define precise permission policies in Identity Center, ensuring users have the correct access.

What needs improvement?

For AWS services in general, I had trouble creating an S3 bucket due to a repetitive error message regarding existing names. A direct chat option with technical support could also enhance the user experience.

For how long have I used the solution?

I have been working with AWS IAM Identity Center for approximately two years.

Buyer's Guide
AWS IAM Identity Center
December 2024
Learn what your peers think about AWS IAM Identity Center. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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What do I think about the stability of the solution?

AWS IAM Identity Center is very stable. There have been no significant performance issues. Occasionally, I face page refresh issues, which might be related to my browser or internet connection.

What do I think about the scalability of the solution?

The scalability of AWS services, including Identity Center, is quite significant. The service is adaptable, and scaling is easy when properly configured, catering to enterprise needs. AWS Identity Center successfully supports scalable deployments, allowing additional resources as the company grows.

How are customer service and support?

I have opened support tickets and received responses, although not always resolving my queries fully. I would appreciate a live chat option with technical support for quicker resolutions.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not have previous experience with other single sign-on solutions before using AWS IAM Identity Center.

How was the initial setup?

The initial setup involved organizing users into groups based on departments within AWS Identity Center. After establishing AWS organization units, users were created and assigned to these groups with the necessary permissions.

What was our ROI?

The cost-saving aspect of using AWS IAM Identity Center is apparent. It provides enhanced security and simplifies resource management for users.

What's my experience with pricing, setup cost, and licensing?

AWS IAM Identity Center is available as a free service by default. There is no pricing associated with its usage for my setup.

What other advice do I have?

I definitely recommend AWS IAM Identity Center to others. It simplifies organization and access management. 

For the overall solution, I would rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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