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AWS IAM Identity Center vs Fortinet FortiAuthenticator comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
AWS IAM Identity Center boosts ROI by enhancing efficiency, security, cost management, and user experience through improved access control and auditing.
Sentiment score
5.8
Fortinet FortiAuthenticator is valued for breach prevention, offering compliance benefits, though financial returns vary in measurability.
The return on investment includes operational efficiency gains, security risk reduction, compliance with regulations, improved user experience, productivity benefits, reduced overhead, and better security posture.
We have achieved significant time efficiencies with AWS IAM Identity Center.
 

Customer Service

Sentiment score
7.3
AWS IAM Identity Center offers effective, prompt support with comprehensive documentation, though a live chat option is desired.
Sentiment score
8.0
Fortinet FortiAuthenticator's customer service is responsive and knowledgeable, but initial support may need escalation for complex issues.
AWS provides immediate solutions and assistance whenever needed, especially if issues arise that cannot be handled internally.
They are prompt, keep you updated, and provide excellent assistance.
AWS offers better assistance plans for their services.
At times, some technical staff lack knowledge, which delays issue resolution.
When we send a ticket to Fortinet, they go into research mode as if they are hearing the problem for the first time.
 

Scalability Issues

Sentiment score
8.3
AWS IAM Identity Center efficiently manages large user bases and permissions, supporting organizational growth and integrating with AWS Organizations.
Sentiment score
7.6
Fortinet FortiAuthenticator is highly scalable, easily expanding users, though minor challenges exist, typically rated 8-9 in scalability.
AWS Identity Center successfully supports scalable deployments, allowing additional resources as the company grows.
The scalability of AWS IAM Identity Center is excellent.
It can handle both a small number of users and a bigger number of users efficiently.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
 

Stability Issues

Sentiment score
8.7
AWS IAM Identity Center is praised for its reliability and efficiency, with consistent performance and 99.96% uptime.
Sentiment score
7.8
Fortinet FortiAuthenticator is highly stable with minor issues under heavy load, praised for integration and reliability.
There can be issues if there is an outage on AWS's side, which could prevent logging in because your region might be down, affecting the Identity Center's availability.
It offers 99.96% uptime.
Stability-wise, it is functioning well without any outages or crashes.
 

Room For Improvement

AWS IAM Identity Center needs enhancements in user interface, integration, flexibility, security, automation, and comprehensive documentation.
Fortinet FortiAuthenticator needs improved user interface, easier configuration, better integration, increased automation, and enhanced cloud, support, and customization features.
Having a lot of users on one instance is hard to configure, so I hope for more flexibility and ease in configuration.
Enhancements could include automation tools or a centralized dashboard for managing roles and policies across multiple accounts, simplifying the process.
When configuring it with third-party tools, like Active Directory, the naming convention of permission sets requires careful attention, which can be confusing.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
I would like to see more integration and inclusion of features for ransomware protection directly within the FortiAuthenticator without requiring additional devices.
 

Setup Cost

AWS IAM Identity Center is cost-effective, offering free basic features, while advanced features may require budget planning.
FortiAuthenticator provides cost-effective, flexible licensing with competitive pricing, often cheaper than competitors, despite market-driven price fluctuations.
AWS IAM Identity Center is available as a free service by default.
It is not that expensive, rated at three out of ten for costs.
Pricing for AWS IAM Identity Center is very affordable, rated at two out of ten with one being cheap.
 

Valuable Features

AWS IAM Identity Center offers centralized access control, enhanced security, and automated role management for efficient and secure cloud operations.
Fortinet FortiAuthenticator provides user-friendly authentication, integration with FortiGate, flexible options, and centralized management enhancing security and efficiency.
It provides the least privilege-based access control, which limits users to only the operations they need to perform without interfering with unrelated configurations.
These features allow for excellent micro-level control over resources, ensuring specific permissions are granted.
Its valuable features include granular access control, allowing precise control over who can access specific AWS resources and under what conditions using JSON-based policies.
We use multi-factor authentication for enhancing security.
The most valuable feature I find in FortiAuthenticator is web filtering.
 

Categories and Ranking

AWS IAM Identity Center
Ranking in Single Sign-On (SSO)
9th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (8th)
Fortinet FortiAuthenticator
Ranking in Single Sign-On (SSO)
6th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
59
Ranking in other categories
Authentication Systems (3rd), Identity Management (IM) (7th), Multi-Factor Authentication (MFA) (3rd)
 

Mindshare comparison

As of January 2025, in the Single Sign-On (SSO) category, the mindshare of AWS IAM Identity Center is 1.9%, up from 0.9% compared to the previous year. The mindshare of Fortinet FortiAuthenticator is 10.1%, up from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Khaled Saidi - PeerSpot reviewer
Manage cloud security with granular access control and enhanced authentication
Managing IAM in complex environments can be challenging, and there are several areas for improvement. First, incorporating automation tools or a centralized dashboard for managing roles and policies across multiple accounts would simplify administration, especially for large organizations. Additionally, policy debugging and validation could be more streamlined, as troubleshooting misconfigurations can be time-consuming and prone to errors. A more robust error messaging system or a dedicated debugging tool would be beneficial. Another area for improvement is temporary access credentials. AWS documentation should offer more detailed guidance on edge cases and exceptions, along with clearer examples of how to handle various scenarios. Lastly, enhanced session-level policies that are more context-sensitive and based on specific conditions (such as IP address, device, or time) would greatly increase flexibility and allow for more granular control over user sessions.
Rias_Majeed - PeerSpot reviewer
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
13%
Comms Service Provider
8%
Marketing Services Firm
8%
Computer Software Company
18%
Financial Services Firm
8%
Government
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS IAM Identity Center?
The product is easy for beginners to learn and use.
What is your experience regarding pricing and costs for AWS IAM Identity Center?
AWS provides the lowest pricing among other service providers like Azure, Google, Oracle. It is cost-effective, and they use a pay-as-you-go model.
What needs improvement with AWS IAM Identity Center?
There are new AI features coming to AWS that are easy and simple to use. However, focusing on further allowing customization and flexibility in developing solutions as a solution architect or devel...
What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The cost of FortiAuthenticator is rated high due to market conditions. Nevertheless, I rated its cost an eight on a scale of one to ten.
What needs improvement with Fortinet FortiAuthenticator?
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
 

Also Known As

AWS Single Sign On, AWS SSO
FortiAuthenticator
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about AWS IAM Identity Center vs. Fortinet FortiAuthenticator and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.