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AWS IAM Identity Center vs Fortinet FortiAuthenticator comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Room For Improvement

Sentiment score
4.3
AWS IAM Identity Center needs clearer UI, better group management, time-sensitive access control, and improved user management flexibility.
Sentiment score
6.8
Fortinet FortiAuthenticator faces usability, integration, and support challenges, with users seeking easier updates, customization, automation, and better pricing.
Having a lot of users on one instance is hard to configure, so I hope for more flexibility and ease in configuration.
This involves creating a user with necessary permissions valid for only a specific period and then automatically revoking access.
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
 

Scalability Issues

Sentiment score
8.1
AWS IAM Identity Center scales efficiently, supporting numerous users, groups, and roles without performance issues, despite permissions management complexity.
Sentiment score
8.0
Fortinet FortiAuthenticator offers scalable licensing for medium to enterprise use, praised for flexibility and effectiveness in various environments.
It can handle both a small number of users and a bigger number of users efficiently.
The scalability of AWS IAM Identity Center is excellent.
 

Setup Cost

Sentiment score
8.8
AWS IAM Identity Center is praised for its affordable pricing, making it cost-effective for managing permissions and federations.
Sentiment score
4.8
Fortinet FortiAuthenticator is cost-effective with flexible licensing, though extra charges for features may apply, adapting to market trends.
Pricing for AWS IAM Identity Center is very affordable, rated at two out of ten with one being cheap.
 

Stability Issues

Sentiment score
9.4
AWS IAM Identity Center is highly reliable, boasting 99.96% uptime and consistently rated ten out of ten for stability.
Sentiment score
8.0
Fortinet FortiAuthenticator is stable and reliable with minor issues, improved by updates and support, offering room for improvement.
It offers 99.96% uptime.
Stability-wise, it is functioning well without any outages or crashes.
 

Valuable Features

Sentiment score
8.2
AWS IAM Identity Center simplifies access management with centralized policies, templates, and role-based permissions for efficient multi-account security.
Sentiment score
6.8
Fortinet FortiAuthenticator simplifies user authentication with robust features, seamless integration, and centralized identity management for enhanced security and efficiency.
The most valuable feature is the security configuration ease, which is great for me, especially as a beginner.
The most valuable features of AWS IAM Identity Center are role-based permissions and existing permissions templates.
We use multi-factor authentication for enhancing security.
 

Customer Service

No sentiment score available
Sentiment score
8.3
Fortinet FortiAuthenticator's customer service is responsive and knowledgeable, but some users experience delays with complex issues.
They are prompt, keep you updated, and provide excellent assistance.
At times, some technical staff lack knowledge, which delays issue resolution.
 

Categories and Ranking

AWS IAM Identity Center
Ranking in Single Sign-On (SSO)
13th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (18th)
Fortinet FortiAuthenticator
Ranking in Single Sign-On (SSO)
6th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
57
Ranking in other categories
Authentication Systems (3rd), Identity Management (IM) (7th), Multi-Factor Authentication (MFA) (3rd)
 

Mindshare comparison

As of November 2024, in the Single Sign-On (SSO) category, the mindshare of AWS IAM Identity Center is 2.7%, up from 1.4% compared to the previous year. The mindshare of Fortinet FortiAuthenticator is 11.3%, up from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Nizamuddeen TZ - PeerSpot reviewer
Helps users provide or revoke accesses whenever needed
I don't think there is any need for improvement in the product since everything has been created architecturally by AWS. AWS has given all the features in the tool. In the product, two groups cannot have the same name. There will be a conflict if the same name is provided to two groups in the tool. If you want to say something to another user, the tool fails to identify which group out of the two having the same name is involved in the activity. In general, the tool does not allow for the duplication of names. The aforementioned area can be considered for improvement in the product.
Rias_Majeed - PeerSpot reviewer
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Financial Services Firm
12%
Government
9%
Comms Service Provider
9%
Computer Software Company
19%
Government
8%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AWS IAM Identity Center?
The product is easy for beginners to learn and use.
What is your experience regarding pricing and costs for AWS IAM Identity Center?
AWS Identity Center is free, making it a cost-effective solution for managing IAM permissions and federations.
What needs improvement with AWS IAM Identity Center?
The AWS Identity Center's user interface could be improved to provide a clearer understanding of how the system operates. Although the API side is well-developed, the console can be misleading, and...
What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The pricing is about three on a scale where ten is low. Pricing should be more flexible.
What needs improvement with Fortinet FortiAuthenticator?
FortiAuthenticator should integrate with other applications. I currently use Google Authenticator and Office Authenticator, and it would be better if FortiAuthenticator could be added to other appl...
 

Also Known As

AWS Single Sign On, AWS SSO
FortiAuthenticator
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about AWS IAM Identity Center vs. Fortinet FortiAuthenticator and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.