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AWS IAM Identity Center vs Microsoft Entra External ID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS IAM Identity Center
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
7th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
Single Sign-On (SSO) (8th)
Microsoft Entra External ID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
12th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
8
Ranking in other categories
Customer Identity and Access Management (CIAM) (7th), Microsoft Security Suite (26th)
 

Mindshare comparison

As of March 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of AWS IAM Identity Center is 1.2%, up from 0.2% compared to the previous year. The mindshare of Microsoft Entra External ID is 1.6%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Khaled Saidi - PeerSpot reviewer
Manage cloud security with granular access control and enhanced authentication
Managing IAM in complex environments can be challenging, and there are several areas for improvement. First, incorporating automation tools or a centralized dashboard for managing roles and policies across multiple accounts would simplify administration, especially for large organizations. Additionally, policy debugging and validation could be more streamlined, as troubleshooting misconfigurations can be time-consuming and prone to errors. A more robust error messaging system or a dedicated debugging tool would be beneficial. Another area for improvement is temporary access credentials. AWS documentation should offer more detailed guidance on edge cases and exceptions, along with clearer examples of how to handle various scenarios. Lastly, enhanced session-level policies that are more context-sensitive and based on specific conditions (such as IP address, device, or time) would greatly increase flexibility and allow for more granular control over user sessions.
Corrado Vigano - PeerSpot reviewer
Solution integrates well with existing systems while being easy to use
The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use. Furthermore, Microsoft's reliability in providing a clear roadmap for the solution is very important, especially at a time when cybersecurity is a risk in every company. The solution is easy to reuse and not difficult to find expertise for in the market because it is widespread. It is gaining attention even from partners and from the market on the offering side. This serves as a good starting point for customers who can develop internal competence on the solution. Additionally, the presence of reliable partners who know the solution and can provide internal knowledge is the best aspect for them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of AWS Identity Center is its ability to centrally create permission templates, known as permission sets, which define AWS IAM roles."
"IAM provides significant benefits when properly deployed."
"The organizational value of AWS IAM Identity Center is definitely significant, as it helps ensure that the least required permissions are given to users, thus preventing unnecessary access and reducing the risk of accidental deletions or changes."
"The solution enhances security through features like multifactor authentication."
"AWS IAM Identity Center has helped our organization by providing a unified dashboard to manage permissions and access controls."
"Overall, IAM Identity Center is a great service, currently rated at nine out of ten."
"We efficiently use AWS to create multiple user privileges and permissions, making it very scalable and supportive of our clients' operations."
"IAM Identity Center provides micro-level control over resources, services, and users, allowing organizations to grant specific access and privileges safely."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"Microsoft Entra External ID is more secure, offering a secure environment."
"I have not encountered any stability issues with Microsoft Entra External ID."
"The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient."
"The single sign-on access is the most useful feature we use."
"The most valuable feature for me is the firewall capabilities."
"The most valuable feature for me is the firewall capabilities."
 

Cons

"I would like to see more flexibility in the features as sometimes it doesn't meet my expectations."
"I would like to see more flexibility in the features as sometimes it doesn't meet my expectations."
"I have opened support tickets and received responses, although not always resolving my queries fully. I would appreciate a live chat option with technical support for quicker resolutions."
"Focusing on further allowing customization and flexibility in developing solutions as a solution architect or developer would enhance user experience."
"There is a desire to see integration or adoption of time-based user creation features within AWS IAM Identity Center."
"The configuration with other tools can be hard."
"The initial setup isn't very easy, around four on a scale of one to ten. It permits setting up policies that might not be entirely secure if improperly configured, which can lead to issues later."
"IAM is challenging to manage in complex environments. Enhancements could include automation tools or a centralized dashboard for managing roles and policies across multiple accounts, simplifying the process."
"A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years."
"The cost is very high."
"The problem with Microsoft products is that they often cater to enterprise-level needs, which can be too costly for medium-sized businesses."
"I generally find Microsoft solutions expensive, especially in specific offerings."
"Technical support needs improvement."
"I would like to see faster synchronization."
"Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options."
"The quality of Microsoft customer support varies. With an enterprise contract, good resources are usually provided, especially in regions like Saudi Arabia or UAE. However, we have faced challenges with support quality, especially in some subcontinent areas where the resources might not be as experienced."
 

Pricing and Cost Advice

"The product is cheap since it is available on the cloud."
"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
14%
Manufacturing Company
8%
Marketing Services Firm
7%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
11%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS IAM Identity Center?
The product is easy for beginners to learn and use.
What is your experience regarding pricing and costs for AWS IAM Identity Center?
AWS provides the lowest pricing among other service providers like Azure, Google, Oracle. It is cost-effective, and they use a pay-as-you-go model.
What needs improvement with AWS IAM Identity Center?
There are new AI features coming to AWS that are easy and simple to use. However, focusing on further allowing customization and flexibility in developing solutions as a solution architect or devel...
What is your experience regarding pricing and costs for Microsoft Entra External ID?
Regarding pricing, the cost seems high for single sign-on, especially for external applications like Oracle.
What needs improvement with Microsoft Entra External ID?
The most important issue is the cost. I generally find Microsoft solutions expensive, especially in specific offerings. A common concern among the customers I visit is the unpredictability of Micro...
What is your primary use case for Microsoft Entra External ID?
I have been dealing with the security part for sure.
 

Also Known As

AWS Single Sign On, AWS SSO
Azure Active Directory External Identities
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Information Not Available
Find out what your peers are saying about AWS IAM Identity Center vs. Microsoft Entra External ID and other solutions. Updated: March 2025.
842,592 professionals have used our research since 2012.