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Microsoft Entra External ID vs Microsoft Entra ID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024
 

Categories and Ranking

Microsoft Entra External ID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
20th
Ranking in Microsoft Security Suite
32nd
Average Rating
7.4
Reviews Sentiment
6.1
Number of Reviews
3
Ranking in other categories
Customer Identity and Access Management (CIAM) (11th)
Microsoft Entra ID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
1st
Ranking in Microsoft Security Suite
4th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
218
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (1st), Identity Management (IM) (1st), Access Management (1st)
 

Mindshare comparison

As of December 2024, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Microsoft Entra External ID is 1.8%, up from 0.7% compared to the previous year. The mindshare of Microsoft Entra ID is 33.8%, up from 29.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Oluwakorede Oladipo - PeerSpot reviewer
Promotes centralized user management and easy to setup
The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient. In Azure, you can set up access rules. Just because an app is linked to Active Directory doesn’t mean everyone can access it automatically. You can make it so users have to give consent before getting access. You can also control which apps can connect to Active Directory. For Microsoft Exchange, we use multi-factor authentication to protect our information, which helps keep it secure by requiring more than just a password to log in. Centralizing user management has positively impacted our operational costs and efficiency. We no longer need multiple systems to manage users, especially in our SaaS applications. This has improved turnaround time for user management tasks and streamlined our processes, making things more efficient. We use the SaaS version, so there's no on-premises infrastructure. The integration is mainly done through setup, linking it to our domain and Active Directory.
Vinod Survase - PeerSpot reviewer
Saves us time and money and features Conditional Access policies, SSPR, and MFA
I want better integration between Azure AD and the on-prem environment because there are currently limitations that can hamper employee experience. We use a feature called password writeback, that can be challenging to implement in a hybrid environment. Employees can change their passwords using a self-service password reset (SSPR) feature, which reflects from the cloud to the on-prem identity, but not the other way around. Currently, there is no way to reflect passwords from on-prem identities to the cloud. There are other similar limitations, such as a cap on the number of identities that can be synchronized in a particular time frame, which can be an issue for large enterprises with 300,000 employees or more.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's quite easy to manage and monitor."
"The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient."
"It's similar to using a Microsoft account to create accounts on other websites. We are also using Microsoft Entra to monitor which applications our guests are using. This allows us to filter, block, or adjust permissions for these applications as needed for our collaborators."
"Active Directory itself is the best feature it has. It also gives us a single pane of glass for managing user access."
"The most valuable features of Azure ID are the single sign-on and OpenID Connect authentication."
"The single sign-on of the solution is the most valuable aspect."
"Entra ID provides an excellent overview of the applications and the options applied to them."
"This solution serves as the basis to understand the MS SSO and MFA capabilities."
"We haven't had any problems with stability. Everything works fine."
"Microsoft Entra ID significantly improved secure access to applications and resources in our environment, primarily through the widespread use of single-sign-on."
"Its ability to provide secure connections to people at all locations is the most valuable. It is mostly used by enterprises."
 

Cons

"Technical support needs improvement."
"The problem with Microsoft products is that they often cater to enterprise-level needs, which can be too costly for medium-sized businesses."
"I would like to see faster synchronization."
"The implementation of other third-party MFA such as Okta or Duo could be improved, even though Duo is integratable. The response from actual support tickets is a bit laggy, and I would like them to be more responsive."
"Generally, everything works pretty well, but sometimes, Azure Active Directory has outages on the Microsoft side of things. These outages really have a very big impact on the users, applications, and everything else because they are closely tied to the Azure AD ecosystem. So, whenever there is an outage, it is really difficult because all things start failing. This happens very rarely, but when it happens, there is a big impact."
"The B2B Federation functionality is not perfect and could be improved. It is not on the same level that we could have if it were being used on-premises. It offers a different experience, which is a bit complicated and has some additional drawbacks."
"Entra could be improved by enhancing self-service options for end users, such as making password reset options more accessible."
"The product needs to be more user-friendly."
"I want to see more features to improve security, such as integrated user behavior analysis."
"The scalability of the solution is good."
"Sometimes, what one customer may like, another may not like it. We have had customers asking, "Why is Microsoft forcing us to do this?" For example, when you use Exchange Server on-premise, then you can customize it for your company and these customizations are unlimited. However, if you use Exchange Online or with Microsoft 365, then your ability to make modifications is limited. So, only the cloud versus is limited."
 

Pricing and Cost Advice

"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
"The process for buying licenses from Microsoft is somewhat messy and really hard to do. We have to talk to someone because it's hard to find out how many licenses we need. If I'm applying for 2,000 users, how many Windows licenses do we need? They could also charge less for support."
"The pricing for Azure Active Directory is affordable; I would rate the cost a six out of ten."
"As a nonprofit, we have A5 licenses for nonprofits in education, so we at least have some reduced costs."
"From a pricing standpoint, with all the services that we get, we are okay. I do not see a problem with the pricing structure. We are getting our money's worth."
"Licensing fees are paid monthly."
"Licenses are based on the usage. There is no cap. It's based on the number of users we provision."
"Its price is okay. It is easy to go from P1 to P2 license. It is not exactly a bargain, but I would recommend the P2 license."
"It is a packaged license. We have a Premium P1 subscription of Office 365, and it came with that."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
10%
Healthcare Company
7%
Educational Organization
32%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Entra External ID?
It's quite expensive, especially as you grow and add more users. Initially, with a small number of people, the costs were manageable.
What needs improvement with Microsoft Entra External ID?
The problem with Microsoft products is that they often cater to enterprise-level needs, which can be too costly for medium-sized businesses. When you move beyond a small team and start growing, the...
What is your primary use case for Microsoft Entra External ID?
We had a project to integrate our Active Directory, which was running on our site, and invite external collaborators, such as freelancers, to connect to our domain via an invitation. Additionally, ...
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Azure Active Directory?
It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
What is your experience regarding pricing and costs for Azure Active Directory?
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
 

Also Known As

Azure Active Directory External Identities
Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
 

Learn More

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Interactive Demo

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Overview

 

Sample Customers

Information Not Available
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Find out what your peers are saying about Microsoft Entra External ID vs. Microsoft Entra ID and other solutions. Updated: November 2024.
824,053 professionals have used our research since 2012.