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Microsoft Entra External ID vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra External ID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
21st
Ranking in Customer Identity and Access Management (CIAM)
11th
Average Rating
7.6
Reviews Sentiment
6.0
Number of Reviews
4
Ranking in other categories
Microsoft Security Suite (33rd)
Ping Identity Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
6th
Ranking in Customer Identity and Access Management (CIAM)
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (5th), Data Governance (9th), Access Management (3rd), Directory Servers (1st)
 

Mindshare comparison

As of February 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Microsoft Entra External ID is 1.5%, up from 0.8% compared to the previous year. The mindshare of Ping Identity Platform is 5.9%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Oluwakorede Oladipo - PeerSpot reviewer
Promotes centralized user management and easy to setup
The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient. In Azure, you can set up access rules. Just because an app is linked to Active Directory doesn’t mean everyone can access it automatically. You can make it so users have to give consent before getting access. You can also control which apps can connect to Active Directory. For Microsoft Exchange, we use multi-factor authentication to protect our information, which helps keep it secure by requiring more than just a password to log in. Centralizing user management has positively impacted our operational costs and efficiency. We no longer need multiple systems to manage users, especially in our SaaS applications. This has improved turnaround time for user management tasks and streamlined our processes, making things more efficient. We use the SaaS version, so there's no on-premises infrastructure. The integration is mainly done through setup, linking it to our domain and Active Directory.
Dilip Reddy - PeerSpot reviewer
Easy to use but requires improvements in the area of stability
In my company, we have worked on authorization, and I know that there are different types of grants. We have worked on the authorization code, client credentials, and ROPC grant. There are two types of tokens, like the JWT token and internally managed reference tokens. JWT tokens are useful for finding information related to the claim requests. Internally managed reference tokens are useful for dealing with visual data and information. For the clients to fit the user information, they need to do additional work to fit all the user info into the site, which is to define and validate the token issue and provide the request for VPNs. I worked on the key differences between the authorization code and implicit grant. In the authorization code type, you will have the authorization code issued initially to the client, and the client has to exchange it with the authorization server, like using a DAC channel to get the access token. In implicit grants, tokens are issued right away if the application is a single-page application. We can either use the authorization code or an implicit grant.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"It's quite easy to manage and monitor."
"The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient."
"It's similar to using a Microsoft account to create accounts on other websites. We are also using Microsoft Entra to monitor which applications our guests are using. This allows us to filter, block, or adjust permissions for these applications as needed for our collaborators."
"People use the solution to secure their applications and authenticate particular processes."
"The most valuable feature is multifactor authentication."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"It is a scalable solution."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"This is a user-friendly solution."
"We use the product to run different reports."
"I like PingFederate."
 

Cons

"A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years."
"I would like to see faster synchronization."
"The problem with Microsoft products is that they often cater to enterprise-level needs, which can be too costly for medium-sized businesses."
"I generally find Microsoft solutions expensive, especially in specific offerings."
"Technical support needs improvement."
"PingID would benefit from a better user interface for integration."
"We had issues with the stability."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"It has a long way to go until it is a cloud-based solution."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"There is room for improvement in the solution, particularly in security."
"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
 

Pricing and Cost Advice

"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The product is costly."
"Ping Identity Platform is not an expensive solution."
"The pricing is neither too expensive nor too cheap."
"Ping Identity Platform is not very expensive."
"PingID's pricing is pretty competitive."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Ping offers flexible pricing that's not standardized."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
12%
Manufacturing Company
9%
Government
7%
Financial Services Firm
25%
Computer Software Company
10%
Manufacturing Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Entra External ID?
It's quite expensive, especially as you grow and add more users. Initially, with a small number of people, the costs were manageable.
What needs improvement with Microsoft Entra External ID?
The problem with Microsoft products is that they often cater to enterprise-level needs, which can be too costly for medium-sized businesses. When you move beyond a small team and start growing, the...
What is your primary use case for Microsoft Entra External ID?
We had a project to integrate our Active Directory, which was running on our site, and invite external collaborators, such as freelancers, to connect to our domain via an invitation. Additionally, ...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

Azure Active Directory External Identities
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Information Not Available
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Microsoft Entra External ID vs. Ping Identity Platform and other solutions. Updated: January 2025.
832,083 professionals have used our research since 2012.