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Microsoft Entra External ID vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
Sentiment score
7.6
Ping Identity Platform efficiently scales across servers and clusters, supports large environments, but performance varies based on configurations.
 

Valuable Features

No sentiment score available
Sentiment score
8.0
Ping Identity Platform offers robust security with multi-factor authentication, seamless integration, user-friendly interface, and extensive customization options.
 

Stability Issues

No sentiment score available
Sentiment score
7.9
Ping Identity Platform is highly reliable, with minimal bugs or crashes, though some infrastructure and server connection issues exist.
 

Customer Service

No sentiment score available
No sentiment score available
Ping Identity Platform's support is prompt, knowledgeable, and proactive, though some users find the support portal confusing.
 

Room For Improvement

No sentiment score available
Sentiment score
5.3
Ping Identity Platform requires stronger functionalities, enhanced user experience, better security, and comprehensive support to compete effectively with Microsoft.
 

Setup Cost

No sentiment score available
No sentiment score available
Ping Identity Platform is competitively priced, offering robust features and good ROI, but may be costly for small businesses.
 

Categories and Ranking

Microsoft Entra External ID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
19th
Ranking in Customer Identity and Access Management (CIAM)
11th
Average Rating
7.4
Number of Reviews
3
Ranking in other categories
Microsoft Security Suite (32nd)
Ping Identity Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Ranking in Customer Identity and Access Management (CIAM)
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (5th), Data Governance (6th), Access Management (3rd), Directory Servers (1st)
 

Featured Reviews

Oluwakorede Oladipo - PeerSpot reviewer
Promotes centralized user management and easy to setup
The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient. In Azure, you can set up access rules. Just because an app is linked to Active Directory doesn’t mean everyone can access it automatically. You can make it so users have to give consent before getting access. You can also control which apps can connect to Active Directory. For Microsoft Exchange, we use multi-factor authentication to protect our information, which helps keep it secure by requiring more than just a password to log in. Centralizing user management has positively impacted our operational costs and efficiency. We no longer need multiple systems to manage users, especially in our SaaS applications. This has improved turnaround time for user management tasks and streamlined our processes, making things more efficient. We use the SaaS version, so there's no on-premises infrastructure. The integration is mainly done through setup, linking it to our domain and Active Directory.
Dilip Reddy - PeerSpot reviewer
Easy to use but requires improvements in the area of stability
In my company, we have worked on authorization, and I know that there are different types of grants. We have worked on the authorization code, client credentials, and ROPC grant. There are two types of tokens, like the JWT token and internally managed reference tokens. JWT tokens are useful for finding information related to the claim requests. Internally managed reference tokens are useful for dealing with visual data and information. For the clients to fit the user information, they need to do additional work to fit all the user info into the site, which is to define and validate the token issue and provide the request for VPNs. I worked on the key differences between the authorization code and implicit grant. In the authorization code type, you will have the authorization code issued initially to the client, and the client has to exchange it with the authorization server, like using a DAC channel to get the access token. In implicit grants, tokens are issued right away if the application is a single-page application. We can either use the authorization code or an implicit grant.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
8%
Financial Services Firm
25%
Computer Software Company
10%
Manufacturing Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Entra External ID?
It's quite expensive, especially as you grow and add more users. Initially, with a small number of people, the costs were manageable.
What needs improvement with Microsoft Entra External ID?
The problem with Microsoft products is that they often cater to enterprise-level needs, which can be too costly for medium-sized businesses. When you move beyond a small team and start growing, the...
What is your primary use case for Microsoft Entra External ID?
We had a project to integrate our Active Directory, which was running on our site, and invite external collaborators, such as freelancers, to connect to our domain via an invitation. Additionally, ...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

Azure Active Directory External Identities
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Learn More

Video not available
 

Overview

 

Sample Customers

Information Not Available
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Microsoft Entra External ID vs. Ping Identity Platform and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.