Some areas where Microsoft Entra External ID could improve include cost and enhanced security for integration with federated logins like LinkedIn and Gmail.
Director at a tech services company with 11-50 employees
Real User
Top 5
2025-03-13T13:17:10Z
Mar 13, 2025
Microsoft should normalize, simplify, and uniformly communicate pricing structures across products. More stability in the platform, fewer changes to authentication mechanisms, and increased integration across platforms to improve usability and security infrastructure are needed.
Cloud Security Consultant at a manufacturing company with 10,001+ employees
Real User
Top 5
2025-03-13T06:51:28Z
Mar 13, 2025
I would like to see a more detailed alert system that provides a summary of why alerts are generated, who is generating them, and the reasons behind it.
The most important issue is the cost. I generally find Microsoft solutions expensive, especially in specific offerings. A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is particularly challenging during enterprise agreement renewals, as it's difficult for customers to review costs leading to lengthy negotiations. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years.
The problem with Microsoft products is that they often cater to enterprise-level needs, which can be too costly for medium-sized businesses. When you move beyond a small team and start growing, the cost and scope of enterprise-class products might not align with your needs. Finding something that’s a good fit between enterprise-grade solutions and those designed for small offices or home offices is challenging.
Microsoft Entra External ID, part of Microsoft Entra, provides highly secure digital experiences for partners, customers, citizens, patients, or any users outside your organization with customization controls. Combine external identities and user directories in one portal to seamlessly manage access across the organization.
Microsoft Entra External ID refers to all the ways you can securely interact with users outside of your organization. If you want to collaborate with partners,...
Some areas where Microsoft Entra External ID could improve include cost and enhanced security for integration with federated logins like LinkedIn and Gmail.
Microsoft should normalize, simplify, and uniformly communicate pricing structures across products. More stability in the platform, fewer changes to authentication mechanisms, and increased integration across platforms to improve usability and security infrastructure are needed.
I would like to see a more detailed alert system that provides a summary of why alerts are generated, who is generating them, and the reasons behind it.
The most important issue is the cost. I generally find Microsoft solutions expensive, especially in specific offerings. A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is particularly challenging during enterprise agreement renewals, as it's difficult for customers to review costs leading to lengthy negotiations. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years.
The problem with Microsoft products is that they often cater to enterprise-level needs, which can be too costly for medium-sized businesses. When you move beyond a small team and start growing, the cost and scope of enterprise-class products might not align with your needs. Finding something that’s a good fit between enterprise-grade solutions and those designed for small offices or home offices is challenging.
Technical support needs improvement.