The most important issue is the cost. I generally find Microsoft solutions expensive, especially in specific offerings. A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is particularly challenging during enterprise agreement renewals, as it's difficult for customers to review costs leading to lengthy negotiations. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years.
The problem with Microsoft products is that they often cater to enterprise-level needs, which can be too costly for medium-sized businesses. When you move beyond a small team and start growing, the cost and scope of enterprise-class products might not align with your needs. Finding something that’s a good fit between enterprise-grade solutions and those designed for small offices or home offices is challenging.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Ping Identity and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: January 2025.
Identity and Access Management as a Service provides scalable and secure access control for businesses, allowing for centralized authentication and simplified user management across networks.IDaaS solutions offer cloud-based identity management for enterprises, supporting single sign-on, multi-factor authentication, and directory integration. Users report improved compliance and security management due to centralized policy enforcement, reducing administrative overhead.What are key features...
The most important issue is the cost. I generally find Microsoft solutions expensive, especially in specific offerings. A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is particularly challenging during enterprise agreement renewals, as it's difficult for customers to review costs leading to lengthy negotiations. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years.
The problem with Microsoft products is that they often cater to enterprise-level needs, which can be too costly for medium-sized businesses. When you move beyond a small team and start growing, the cost and scope of enterprise-class products might not align with your needs. Finding something that’s a good fit between enterprise-grade solutions and those designed for small offices or home offices is challenging.
Technical support needs improvement.