What is our primary use case?
The use cases are related to internet-based traffic restriction. Generally, when it comes to gaining access to web applications hosted on Azure from the outside world, and the traffic restriction between the internal supplements.
What is most valuable?
We're still looking into the features. I can't evaluate much of it right now because we're still exploring. The requirements that we are looking at on the firewalls have been met, and we have begun running the operations. We are also looking forward to the next level of firewall features.
It's auto-scalable, which is a great feature. It also meets industry-level standards and compliance requirements, which have been verified by our security team.
It supports native load balances, and routable can be easily configured, which is another added feature. When we look at any other firewalls, and they were difficult to configure, which came in handy with Azure Firewall.
Layer four security is to be expected. In contrast, with Azure Firewall, you can extend it to the other Wi-Fi layers.
What needs improvement?
I'm not sure if that is still supported because we haven't yet explored all of the features, but it was on our future roadmap to integrate all restriction traffic and anything with our ITSM tool, most likely ServiceNow. So that an auto ticket can be generated for the ingenious, remediation and fixing can be done. Any type of automation can come into play there as well. Those are on our to-do list. But we're still looking into it. It is yet to be discovered.
It would be much easier if the on-premises, firewall rules, had some kind of export-import possibility in place, which is not the case right now.
As I previously stated, the same integration, most likely ITSM tool integration, is one of those features we'd like to investigate to see if it exists or not, so we can have a more forward-thinking perspective on it.
For how long have I used the solution?
We implemented Azure Firewall approximately three months ago.
I have been working with Azure Firewall for two to three months.
I am working with the latest version.
What do I think about the stability of the solution?
The stability is excellent. As of now, we have not been faced with any issues, and we are keeping our fingers crossed that it remains that way.
What do I think about the scalability of the solution?
It is auto-scalable and highly available.
The number of people using this solution in our organization is quite limited as it is restricted as of now. We currently have three people who are working with this solution.
We may get one or two people on board, but for the time being it is restricted because it is a security device and we don't want to expose much of the admin privileges to the users or administrators, which is why it is restricted.
How are customer service and support?
We get enterprise support as well as Microsoft support with our premium version.
Technical support is also fine. It is sufficient in my opinion. We have a Microsoft solution architect aligned with us as well, and if any new services, or deployment, as well as configuration, are required, he comes into the picture and we can get support from him. Aside from that, we have technical support for case-by-case scenarios such as severity A, B, and C for Microsoft. So far Microsoft support has not been an issue. I have been working with Microsoft for the past 10 years, I don't see much of an issue from Microsoft on support, at least from my point of view.
Which solution did I use previously and why did I switch?
We have Barracuda, FortiGate, and Check Point as well.
As a comparison, it would be difficult because it is managed by a completely different team from an on-premises perspective. Before deploying Azure, we were looking for what parameters actually made the point, The security team was able to identify that it was good enough for our security parameters to meet our company's requirements. This is why we are using it, and how we deployed the Azure Firewall, subject to security approvals.
The rest of the firewalls on-premises are managed by a different team.
How was the initial setup?
The initial setup was pretty easy.
In terms of configuration, we haven't faced much of an issue.
The deployment and configuration took two to three hours.
The maintenance parameter is supported by Microsoft. Being a cloud product is very simple in terms of maintenance; we don't need to worry about any kind of patching activity or anything else. On other products, we must check the vendor and follow the OEM recommendation. This is an area that Azure has simplified.
What about the implementation team?
Microsoft assisted us during the deployment. We had a solution engineer from Microsoft.
The deployment was straightforward, on the other hand, from a configuration standpoint we had some help to avoid any issues or misconfiguration. A Firewall is something that is very important from a security point of view. You cannot have any loopholes on that parameter.
What's my experience with pricing, setup cost, and licensing?
We purchased the premium version for our enterprise support and it was quite good.
There isn't much of a pricing licensing model in Azure. Azure Firewalls operate on a pay-as-you-go model, similar to cloud services. So far, the best estimate we've found for our enterprise solution is around 90,000 INR rupees in India. So that's what we discovered. And because we are using three different subscriptions and managing it from a hub network, we divide it and it comes to around 30,000 in INR fee subscription. That is a suite comparison that we have also done with regard to the licenses of other products. And we discovered that it is also comparable in terms of pricing.
What other advice do I have?
When it comes to firewalls or any other type of security device, it is more of an analysis done by your security team to determine whether or not it meets your security requirements. If we are only talking about product and features, I would recommend it because from a cloud perspective, and specifically, if you are using Azure, it is quite easy from a manageability, operations, and configuration standpoint, with respect to the PaaS services.
Whereas if you deploy other vendors on Azure, managing the PaaS services would be difficult because Azure uses service tags, which you can simply configure in Azure Firewall for your PaaS services and other, even VMs. However, if you use other product vendors, there will be some kind of IP address restriction.
If you're in an Azure environment, I'd recommend Azure Firewalls. If it is any other type of environment, we will most likely have to reassess it.
As of now, it is pretty easy to rate it as nine. I won't rate it as 10 because we haven't searched much of the features. I would rate Azure Firewall a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.