Broadcom Service Virtualization Reviews, Competitors and Pricing

it_user6813

Architect at a tech services company with 5,001-10,000 employees

Aug 8, 2015

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I've been using the product for over 5 years and especially like the VSE.

What is most valuable?

LISA VSE and Test Cases.

How has it helped my organization?

Hybrid/Dynamic Representational Visualization Service.

What needs improvement?

UI Testing and Reporting Features.

For how long have I used the solution?

5+ Years

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user142806

Automation QA Specialist at a retailer with 1,001-5,000 employees

Sep 15, 2014

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Good for middleware testing, not as much for front end testing.

What is most valuable?

Supports lots of middleware technologies. Good virtualization tool.

What needs improvement?

They can improve their front end testing features.

For how long have I used the solution?

6+ years

What do I think about the stability of the solution?

We once faced issues when we moved from 4.2 to 4.7 or 5. They completely changed the UI and their is very little support for backward compatibility.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Excellent.

Technical Support:

Good.

Which solution did I use previously and why did I switch?

I like working with the CA Service Virtualization product, so I'll stick with it. Given a chance I would like to work on Parasoft and Green Hat as well.

How was the initial setup?

I've been using CA Service Virtualization for the last 6 years, I am quite happy with the performance and how it developed over the years. Unlike other tools, the set up of CA Service Virtualization is quite easy and self-explanatory.

What about the implementation team?

We implemented using a vendor team which was very talented.

Which other solutions did I evaluate?

Green Hat and Parasoft.

What other advice do I have?

The features are really good in the middleware testing world. It supports lots of technologies. I would strongly recommend this tool for Automation and Virtualization. It's a good tool for QA developers.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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it_user104976

Software Engineer with 10,001+ employees

Apr 22, 2014

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We analyzed CA, HP & IBM service virtualization and found that CA LISA is more mature and suites our requirement best

What is most valuable?

Virtualization and Functional testing.

How has it helped my organization?

The product made a huge impact in the market which includes many solutions which offer virtualization, performance testing, pathfinder, and functional testing. Development and testing became faster. It improved CSR and ROI's for our customers.

What needs improvement?

The product is supported by custom extension coding. On the virtualization front, RIT (IBM) supports more protocols however it's not as user friendly as CA LISA. It would be great to see a new protocol which supports legacy feature.

For how long have I used the solution?

3 years

What was my experience with deployment of the solution?

For Virtualization, when the file size is too large (more than 1 GB) it takes more time for deployment and some times the tool hangs. We came up with ant utility to perform the deployment.

What do I think about the stability of the solution?

Only if the proper system requirements are not followed.

How are customer service and technical support?

Customer Service:

I have found that CA's customer support is good.

Technical Support:

I would rate CA's technical support with 4 out of 5 stars.

Which solution did I use previously and why did I switch?

We weren't previously using another solution but after analyzing various options we directly selected CA LISA.

How was the initial setup?

Setup is straightforward, you just need to follow the installation guide.

Which other solutions did I evaluate?

We analyzed the tools on the market including: HP, IBM RIT and CA LISA. Each product has its own merits but we found that CA LISA is more mature and suites our requirement best so we selected it for our service virtualization needs.

What other advice do I have?

It's a good product, try it out.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user107478Architect: Service Virtualization, DevOps and Automation at a tech services company with 10,001+ employees

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Apr 27, 2014

There are few MQ Native client related issues with LISA. Some of the MQ NC related features are either missing or not well implemented as compared to other tools like GH or RIT. I believe, Its not that good with excel as well and the UI is also not very impressive. But, I think CA has planned to fix all these issues in the upcoming release.

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it_user693234

Chief Product Officer at a tech vendor with 51-200 employees

Jun 29, 2017

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100% flexibility by being able to change models. Technical support is excellent.

Pros and Cons

"Ability to vary the responses very easily (randomize, pick-lists, etc.)."

"They can always work on usability and making simple things simple to do. This is true of every product that deals with complexity."

What is most valuable?

There are many valuable features!

Recording to build models, even from non-trivial sources.
Ability to vary the responses very easily (randomize, pick-lists, etc.)
Useful for performance testing — highly scalable and can vary response times.
100% flexibility by being able to change models.

How has it helped my organization?

We have many third-party dependencies. Situations we have to develop and test for include when they are down, or change their data, or don’t support certain conditions. This tool simulates them perfectly, but under our control to change and keep up 100%.

What needs improvement?

They can always work on usability and making simple things simple to do. This is true of every product that deals with complexity.

For how long have I used the solution?

I have used CA Service Virtualization for nine years.

What do I think about the stability of the solution?

We have had no stability issues.

What do I think about the scalability of the solution?

CA Service Virtualization provides impressive scaling abilities.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

We had mock-up type products but they aren’t sophisticated enough.

How was the initial setup?

The complexity of an install totally depends on what you are trying to virtualize. Sometimes configuring the security settings for recording is a pain but that’s not because of the product, it’s just a pain.

What's my experience with pricing, setup cost, and licensing?

I don’t deal with pricing so I can’t help.

Which other solutions did I evaluate?

I didn’t evaluate other solutions. I was an early customer, they invented this space and delivered a great solution.

What other advice do I have?

Make sure development gets involved. It’s more valuable the earlier it’s used in a dev cycle.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user205152

Senior Analyst at a tech services company with 10,001+ employees

Mar 17, 2015

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Has saved us time in terms of the amount of time it takes to test data setup infrastructure.

Valuable Features:

Ability to virtualize webservices, MQ, JDBC

Improvements to My Organization:

We have saved a lot in terms of the time it takes to test data setup infrastructure and turn around time for testing.

Room for Improvement:

As of today, none of the Microsoft technologies are supported.

Use of Solution:

2 Years

Customer Service:

Customer Service is swift and tries to get to the bottom of the issue. Most issues are solved within two days.

Initial Setup:

Initial set up might be a bit complex, especially when you are going with an enterprise level setup. However it is a one time effort and is very smooth afterwords.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user205152Senior Analyst at a tech services company with 10,001+ employees

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Mar 27, 2015

Also we can use LISA to test web services and rest services irrespective of the technology

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it_user107478

Architect: Service Virtualization, DevOps and Automation at a tech services company with 10,001+ employees

Sep 8, 2016

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Great tool & easy to use. Switched to CA Service Virtualization because it has better features compared to other tools.

What is most valuable?

Virtual services

How has it helped my organization?

Efforts and time saving

What needs improvement?

Parsers, look and feel

For how long have I used the solution?

5 years

What was my experience with deployment of the solution?

I have not experienced any deployment issues

What do I think about the stability of the solution?

Very few but they were not blocker

How are customer service and technical support?

Customer Service:

6/10

Technical Support:

7/10

Which solution did I use previously and why did I switch?

We used rational integration tester. Switched because CA Service Virtualization (LISA) has some better features as compared to RIT.

How was the initial setup?

It was simple

What about the implementation team?

It was a joint venture

Which other solutions did I evaluate?

There are a number of tools that are available in the market for same purpose

What other advice do I have?

Very good tool. Go for it...

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user672582Test Engineer at a tech services company with 10,001+ employees

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May 25, 2017

Hello Gaurav,
Can you explain how performance testing is easy by using ca Lisa.

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it_user112830

Performance Test Lead with 1,001-5,000 employees

Jun 1, 2014

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Helps to reduce the environment contention with other downstream testing teams.

What is most valuable?

Service Virtualization

How has it helped my organization?

We use CA Service Virtualization to stub out various downstream systems, it helps to reduce the environment contention with other downstream testing teams.

What needs improvement?

Load & Performance Testing. It is not as good as other tools like HP Performance Center, SilkPerformer, etc.

For how long have I used the solution?

2 years

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

No, it is pretty stable. It can handle 400tps on our server.

What do I think about the scalability of the solution?

No, it was expanded to support multiple teams.

How are customer service and technical support?

Customer Service:

I never contacted the customer service.

Technical Support:

I never contacted the technical support.

Which solution did I use previously and why did I switch?

Yes, we previously used other solutions but switched to CA Service Virtualization because it supports more protocols. We were looking at SoupUI but it only supports web services while CA Service Virtualization supports mainframe and other protocols.

How was the initial setup?

I wasn't involved in the initial setup but I heard we had some issues with building SSL services initially.

What about the implementation team?

In-house

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user528870

Test Manager at a tech services company with 10,001+ employees

Mar 31, 2017

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It allows testing without depending on a fully available environment. The rework effort to update test cases is high.

What is most valuable?

Virtualization is useful for system testing where the test applications are not integrated.

Service virtualization is beneficial as it allows system and integration testing to be done, without depending on a fully available environment. This allows continuous integration and continuous testing

How has it helped my organization?

Productivity has improved due to automation of system test cases.

What needs improvement?

HPE ALM integration could be better, especially for exporting/importing/reusing test cases written in an older version of CA Service Virtualization. The rework effort to update test cases is high.

For how long have I used the solution?

I used it for two years; we have upgraded to version 8.

What do I think about the stability of the solution?

I have not encountered any stability issues.

How is customer service and technical support?

N/A. v5 was end of support.

How was the initial setup?

Initial setup was complex. CA SV scripting has an initial learning curve.

What other advice do I have?

High initial learning curve
Benefits in system testing through virtualization

Disclosure: I am a real user, and this review is based on my own experience and opinions.