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PeerSpot user
Senior Analyst at a tech services company with 10,001+ employees
Real User
Has saved us time in terms of the amount of time it takes to test data setup infrastructure.

What is most valuable?

Ability to virtualize webservices, MQ, JDBC

How has it helped my organization?

We have saved a lot in terms of the time it takes to test data setup infrastructure and turn around time for testing.

What needs improvement?

As of today, none of the Microsoft technologies are supported.

For how long have I used the solution?

2 Years

Buyer's Guide
Broadcom Service Virtualization
January 2025
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How are customer service and support?

Customer Service is swift and tries to get to the bottom of the issue. Most issues are solved within two days.

How was the initial setup?

Initial set up might be a bit complex, especially when you are going with an enterprise level setup. However it is a one time effort and is very smooth afterwords.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user205152 - PeerSpot reviewer
it_user205152Senior Analyst at a tech services company with 10,001+ employees
Real User

Also we can use LISA to test web services and rest services irrespective of the technology

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it_user112830 - PeerSpot reviewer
Performance Test Lead with 1,001-5,000 employees
Vendor
Helps to reduce the environment contention with other downstream testing teams.

What is most valuable?

Service Virtualization

How has it helped my organization?

We use CA Service Virtualization to stub out various downstream systems, it helps to reduce the environment contention with other downstream testing teams.

What needs improvement?

Load & Performance Testing. It is not as good as other tools like HP Performance Center, SilkPerformer, etc.

For how long have I used the solution?

2 years

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

No, it is pretty stable. It can handle 400tps on our server.

What do I think about the scalability of the solution?

No, it was expanded to support multiple teams.

How are customer service and technical support?

Customer Service:

I never contacted the customer service.

Technical Support:

I never contacted the technical support.

Which solution did I use previously and why did I switch?

Yes, we previously used other solutions but switched to CA Service Virtualization because it supports more protocols. We were looking at SoupUI but it only supports web services while CA Service Virtualization supports mainframe and other protocols.

How was the initial setup?

I wasn't involved in the initial setup but I heard we had some issues with building SSL services initially.

What about the implementation team?

In-house

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Broadcom Service Virtualization
January 2025
Learn what your peers think about Broadcom Service Virtualization. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,071 professionals have used our research since 2012.
it_user528870 - PeerSpot reviewer
Test Manager at a tech services company with 10,001+ employees
Real User
It allows testing without depending on a fully available environment. The rework effort to update test cases is high.

What is most valuable?

Virtualization is useful for system testing where the test applications are not integrated.

Service virtualization is beneficial as it allows system and integration testing to be done, without depending on a fully available environment. This allows continuous integration and continuous testing

How has it helped my organization?

Productivity has improved due to automation of system test cases.

What needs improvement?

HPE ALM integration could be better, especially for exporting/importing/reusing test cases written in an older version of CA Service Virtualization. The rework effort to update test cases is high.

For how long have I used the solution?

I used it for two years; we have upgraded to version 8.

What do I think about the stability of the solution?

I have not encountered any stability issues.

How is customer service and technical support?

N/A. v5 was end of support.

How was the initial setup?

Initial setup was complex. CA SV scripting has an initial learning curve.

What other advice do I have?

  • High initial learning curve
  • Benefits in system testing through virtualization
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user225759 - PeerSpot reviewer
Software Engineer at a tech services company with 10,001+ employees
Real User
Our testing teams were able to complete testing ahead of schedule.

How has it helped my organization?

It has helped manual and performance testing teams to complete their testing ahead of schedule.

What needs improvement?

Reporting needs to be improved for both manual and performance testing.

For how long have I used the solution?

I've been using it for 46 months, and am currently working on setting up an environment for v8.

What was my experience with deployment of the solution?

There were a few issues during deployment because of missing jar files.

What do I think about the stability of the solution?

There were issues with the older versions, until v6.1.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Very good, 8/10.

Technical Support:

Very good, 8/10.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It's straightforward, just follow the user manual provided on the CA website.

What about the implementation team?

We implemented it in-house.

What was our ROI?

Clients were able to save $700k and three million GBP in the first year of using the solution.

What's my experience with pricing, setup cost, and licensing?

It took us 14 man days to set up.

Which other solutions did I evaluate?

No other options were considered.

What other advice do I have?

Easy to implement with lot of built-in features.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are CA partners.
PeerSpot user
Ariel Lindenfeld - PeerSpot reviewer
Ariel LindenfeldDirector of Product Management at PeerSpot
Real User

@reviewer105102 - You're correct that the feedback should primarily be from customers. However, we do allow users who work for vendor partners to post reviews. On reviews written by partners, we include a disclosure that the reviewer has a business relationship with the vendor other than being a customer.

Reviews written by Real Users generally receive more likes and views than reviews written by partners. This causes the reviews written by Real Users to appear higher on relevant areas of the site.

Reviewers are required to register either with their LinkedIn profile or their company email address. This requirement enables us to prevent vendors or other non-users from posting fake reviews. This validation process combined with active community moderation and our commitment to review every post, allows us to have confidence in our information.

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it_user104985 - PeerSpot reviewer
Solution Consultant at a reseller with 51-200 employees
Vendor
If you need stubs for development/testing it's a great tool but make sure you have a solid business case before deciding

Valuable Features

The new version of LISA (6 and higher) has an auto generator for stubs based on WSDL, WADL, messages request-response pairs etc.

Improvements to My Organization

We are a reseller of this product so this isn't really relevant for me, but our customers use our stubs for deployment of their real production applications.

Use of Solution

3 years

Deployment Issues

Deployment of stubs has been improved in the latest version and has become very easy.

Customer Service and Technical Support

Customer Service: CA is a great company who deliver great service to their customers as well as to us as a Partner.Technical Support: CA has a great technical support team who really take control of a problem until it is solved.

Initial Setup

Setup is not too complicated. You do need to follow the course before starting to develop stubs though.

Other Advice

If you need stubs to help your development/testing this could be a great tool for you.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user558483 - PeerSpot reviewer
CIO at a financial services firm with 1,001-5,000 employees
Vendor
The solution helps us develop applications faster.

What is most valuable?

The solution helps us develop applications faster.

How has it helped my organization?

We get things done better and faster. I think everybody benefits from that.

What needs improvement?

We need to get more and more types of services because this is a multidisciplinary platform. CA can develop more services in it.

What do I think about the stability of the solution?

Stability is good.

What do I think about the scalability of the solution?

We haven't upgraded to any new versions, so we have been using the same platform. I don't really have an opinion about that yet.

How is customer service and technical support?

We don’t use technical support. We use local providers.

What other advice do I have?

When deciding which service virtualization vendor to go with, experience is the most important thing.

Benchmark the tools, ask your peers, ask about people’s field experiences. I think that's what I'd do.

From a business perspective, CA was a good deal.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
Industry Analyst at a tech services company with 10,001+ employees
Real User
It's easy to script for protocols that CA SV doesn't provide out of the box because the solution provides various ways to do so.

What is most valuable?

  • It supports virtualization for different combinations of transport and data protocols.
  • It's easy to script for protocols that CA SV doesn't provide out of the box because it provides various ways to do so. Either by using scriptable data protocol, custom Javascript step or the CA SV SDK feature. CA provides a platform to use existing plus extended features all together.
  • CA SV SDK, fllexibility to extend the tool.

How has it helped my organization?

  • One stop solution to remove constraints. It supports most of the protocols used by different industries and they provide support to develop in scenarios where there is an exception.
  • Having this tool as part of the organization gives thought to how individuals can efficiently remove dependencies and reduce time to market.

What needs improvement?

  • VSE Console should be more user friendly.
  • Versioning of Virtual Services as well as Projects.

For how long have I used the solution?

2.5 years

Which solution did I use previously and why did I switch?

No, but I have tried exploring IBM and HP tools but found that the ease of use, maturity and user friendliness of CA SV can't be compared.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Software Quality Assurance Engineer at a computer software company with 1,001-5,000 employees
Real User
It's simplified the automation process for SOA testing, where the tool provides most of the testing feature in-built, and the time spent on script development for automation is reduced.

What is most valuable?

It's simplified the automation process for SOA testing, where the tool provides most of the testing feature in-built, and the time spent on script development for automation is reduced.

We can now focus on the testing and providing customers with good coverage of requirements. The maintenance of automation suites is easier in Service Virtualization.

What needs improvement?

UI testing needs improvements.

For how long have I used the solution?

I've used it for three to four years.

What was my experience with deployment of the solution?

There were no issues with the deployment.

What do I think about the stability of the solution?

We have not had any stability issues.

What do I think about the scalability of the solution?

We have not had any issues scaling it.

How are customer service and technical support?

I have not interacted with the CA Service Virtualization support team because we have the CoE team where our issues will be routed through them.

Which solution did I use previously and why did I switch?

We were using SoapUI (this is also one of the strongest base tools for SOA testing), which is limited to the testing of web services. Service Virtualization provides a different world of opportunities in SOA testing, which helps us to provide a better SOA solution to clients.

How was the initial setup?

The setup was a little complex, but it is ongoing. When we get into the tool, we feel it's easy to proceed with it.

What about the implementation team?

We implemented it in-house.

What's my experience with pricing, setup cost, and licensing?

Its price is a little high when compared to similar tools.

What other advice do I have?

It's one of the best products for SOA testing, virtualization, and middleware.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
PeerSpot user
Buyer's Guide
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Updated: January 2025
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Buyer's Guide
Download our free Broadcom Service Virtualization Report and get advice and tips from experienced pros sharing their opinions.