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Lisa Virtualization Engineer at a tech company with 10,001+ employees
Descriptions of the components pop up when the mouse hovers over them.
What is most valuable?
How has it helped my organization?
It helped in simulating the environment for testing for a very tedious project, which otherwise would have involved lot of manhours to test.
What needs improvement?
The REST test step could include other methods. The currently available ones are: PUT, POST, GET and DELETE. It would be great if the DELETE method could have the Content tab enabled so the request payload can be sent.
For how long have I used the solution?
I have been using this product for 1.5 years.
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What do I think about the stability of the solution?
We have not had stability issues.
What do I think about the scalability of the solution?
We haven’t had much issues with scalability, but when I did once, the support team was very helpful in resolving the issue.
How are customer service and support?
I rate technical support 4/5.
Which solution did I use previously and why did I switch?
I have used LISA version 7.5, DevTest Solutions version 8.1 and am currently using DevTest 9.1. The tool always had some additional features included in each of its releases and it fixed the bugs of the previous release. That made migrating to the newer version more exciting.
How was the initial setup?
Setup was straightforward. The instructions in the specification document were crisp and clear.
Which other solutions did I evaluate?
I did not evaluate other options.
What other advice do I have?
It a great tool for simulating the service.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Programmer Analyst at a tech services company with 10,001+ employees
It helped us start performance testing activities much earlier in the testing life cycle.
Valuable Features
Service virtualization is the most valuable feature to me; it helped us to start the performance testing activities much earlier in the testing life cycle. It also reduces overall cost, as we can replace the expensive third-party services with virtual services.
Improvements to My Organization
- Helped us start performance testing much earlier in the STLC
- Shortens the performance testing period, as there is minimal component-level dependency
- Reduced cost per transaction in case of third-party virtualization
- Reduced schedule dependency, resulting in more productivity
- Enabled parallel development for the development team
Room for Improvement
It is difficult and requires a lot of manual effort to debug/troubleshoot any virtual service. The overall UI must improve and must be user friendly.
Use of Solution
I have been using this solution for around 2.5 years.
Deployment Issues
We did not face any major issues related to deployment, stability or scalability.
Customer Service and Technical Support
The technical support was excellent. Other than that, through CA communities you can get answers to most of your queries or challenges.
Initial Setup
The setup was straightforward and there are many supporting documents available on the CA site that guide you through the process.
Other Advice
It is a very good solution as it covers most of the transport and data protocols. The process of creating a virtual service is pretty straightforward and easy. The only drawback for this tool is its license cost.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Broadcom Service Virtualization
January 2025
Learn what your peers think about Broadcom Service Virtualization. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,071 professionals have used our research since 2012.
Software Development Enginer in Test at a tech company with 5,001-10,000 employees
It provides a quick and easy web service virtualization solution. The web portal seems to still be in beta.
What is most valuable?
Its integration capabilities with other external tools and technologies - such as Selenium, JDBC, external JARs (which can be placed in /HotDeploy and used) - is quite impressive, as is its wide range of support for various protocols, such as FTP, FTPS, HTTP to TCP, etc.
Because I have been exploiting its features for web service virtualization, I like the way it provides a quick and easy solution in that area. The ease with which a virtual service can be generated with minimal inputs and quick time makes it favorable.
How has it helped my organization?
Because I have been using this tool for web service virtualization, my development team relies heavily on me for the virtual service until the time the actual services are under development. This way, the tool provides a push to the agile methodology and has been great in achieving that.
What needs improvement?
In addition to a workstation, the tool has a web portal, with which (without getting into a lot of technicalities) one can generate virtual services quickly. However, even though it launched more than two years back, it still seems to be in beta version. Cross-browser support is not that good for that portal. On top of that, it doesn’t provide most of the features provided by workstation.
Coming back to the DevTest workstation, there are a few areas of improvement there as well. For instance, virtual services are not supposed to be of the same type all the time. With varying nature, DevTest fails to meet expectations sometimes.
For how long have I used the solution?
I have been using CA DevTest for 2+ years now.
What do I think about the stability of the solution?
To date, I have not encountered any stability issues.
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and technical support?
Technical support has been superb. 10/10 for that.
Which solution did I use previously and why did I switch?
DevTest was the first tool we used for virtualization.
How was the initial setup?
Initial setup was simple.
What's my experience with pricing, setup cost, and licensing?
Because my enterprise team took care of all this, I cannot write much on this.
Which other solutions did I evaluate?
Before choosing this product, I did not evaluate other options.
What other advice do I have?
Just go for this product if its features are capable of meeting your requirements.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
Chief Product Officer at a tech vendor with 51-200 employees
100% flexibility by being able to change models. Technical support is excellent.
Pros and Cons
- "Ability to vary the responses very easily (randomize, pick-lists, etc.)."
- "They can always work on usability and making simple things simple to do. This is true of every product that deals with complexity."
What is most valuable?
There are many valuable features!
- Recording to build models, even from non-trivial sources.
- Ability to vary the responses very easily (randomize, pick-lists, etc.)
- Useful for performance testing — highly scalable and can vary response times.
- 100% flexibility by being able to change models.
How has it helped my organization?
We have many third-party dependencies. Situations we have to develop and test for include when they are down, or change their data, or don’t support certain conditions. This tool simulates them perfectly, but under our control to change and keep up 100%.
What needs improvement?
They can always work on usability and making simple things simple to do. This is true of every product that deals with complexity.
For how long have I used the solution?
I have used CA Service Virtualization for nine years.
What do I think about the stability of the solution?
We have had no stability issues.
What do I think about the scalability of the solution?
CA Service Virtualization provides impressive scaling abilities.
How are customer service and technical support?
Technical support is excellent.
Which solution did I use previously and why did I switch?
We had mock-up type products but they aren’t sophisticated enough.
How was the initial setup?
The complexity of an install totally depends on what you are trying to virtualize. Sometimes configuring the security settings for recording is a pain but that’s not because of the product, it’s just a pain.
What's my experience with pricing, setup cost, and licensing?
I don’t deal with pricing so I can’t help.
Which other solutions did I evaluate?
I didn’t evaluate other solutions. I was an early customer, they invented this space and delivered a great solution.
What other advice do I have?
Make sure development gets involved. It’s more valuable the earlier it’s used in a dev cycle.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director, QA Practice at a tech services company with 1,001-5,000 employees
I use the VSI, VSM, and SOA testing features. It does not have a robust test management repository.
What is most valuable?
I use VSI, VSM, and SOA testing. I hardly use performance testing and automated GUI testing.
How has it helped my organization?
The tool is currently mostly focused on SOA-related and performance testing. Its GUI automation testing is not that powerful compared to other tools, such as HPE UFT, and Selenium, in terms of, particularly, object recognition, smart identification, results repository, frameworks driven, integration with test management repositories, and ETL testing.
Today, customers look for one consolidated vendor to manage licenses and best usage under TEM (Test Environment Management) services.
What needs improvement?
The following areas of the product have room for improvement: automated GUI testing, performance testing of various HTML5 applications and its recording capabilities. There are SAP, Siebel, Oracle Apps, Citrix, Remote Desktop and RTE applications that require a multi-faceted approach for sniffing the requests and preparing the scripts.
Additionally, it does not have a robust test management repository. This impacts connecting the various phases of testing life cycle.
What do I think about the stability of the solution?
We have stability issues when creating stubs for performance testing. It provides the internal native web server where the VSIs are hosted/deployed, which are not scalable at higher load. They should more flexible and able to use multiple application servers. Sometimes, the VSIs stop responding too.
What do I think about the scalability of the solution?
There is a scalability issue regarding licenses. The Developer Edition should be free and only charge for the hosting licenses. There are charges even for transactions and hits also, which makes it difficult to track usage and optimization.
How are customer service and technical support?
While basic questions are answered, it becomes difficult with tricky questions such as, is the request payload non-plain text or Java de-serialized objects, and about customizing them. When we approach support, they redirect us to professional services. We need more helpful support here.
Which solution did I use previously and why did I switch?
We used SOAPUI Pro for when web services and JMS queues had to be mocked. We shifted to CA for other protocols. But customers are looking at the return on the investment they made. Convincing them becomes a challenge.
How was the initial setup?
Initial setup was OK.
What's my experience with pricing, setup cost, and licensing?
Licensing definitely needs more flexible models. Too many complicated parameters also makes it difficult for us to explain them to our customers. Pricing definitely is too high. Not sure if CA is aware of SOAPUI Mock Services – a free alternative. And, for Pro, it is only $120 per year. If a customer has only a Web Services context, CA should explain how to bring up that story.
Which other solutions did I evaluate?
We have evaluated several products more than once, starting with SOAPUI Pro, IBM RTVS (earlier Green Hat), and Parasoft Virtualize.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Architect: Service Virtualization, DevOps and Automation at a tech services company with 10,001+ employees
Great tool & easy to use. Switched to CA Service Virtualization because it has better features compared to other tools.
What is most valuable?
Virtual services
How has it helped my organization?
Efforts and time saving
What needs improvement?
Parsers, look and feel
For how long have I used the solution?
5 years
What was my experience with deployment of the solution?
I have not experienced any deployment issues
What do I think about the stability of the solution?
Very few but they were not blocker
How are customer service and technical support?
Customer Service:
6/10
Technical Support:7/10
Which solution did I use previously and why did I switch?
We used rational integration tester. Switched because CA Service Virtualization (LISA) has some better features as compared to RIT.
How was the initial setup?
It was simple
What about the implementation team?
It was a joint venture
Which other solutions did I evaluate?
There are a number of tools that are available in the market for same purpose
What other advice do I have?
Very good tool. Go for it...
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Engineer with 10,001+ employees
We analyzed CA, HP & IBM service virtualization and found that CA LISA is more mature and suites our requirement best
What is most valuable?
Virtualization and Functional testing.
How has it helped my organization?
The product made a huge impact in the market which includes many solutions which offer virtualization, performance testing, pathfinder, and functional testing. Development and testing became faster. It improved CSR and ROI's for our customers.
What needs improvement?
The product is supported by custom extension coding. On the virtualization front, RIT (IBM) supports more protocols however it's not as user friendly as CA LISA. It would be great to see a new protocol which supports legacy feature.
For how long have I used the solution?
3 years
What was my experience with deployment of the solution?
For Virtualization, when the file size is too large (more than 1 GB) it takes more time for deployment and some times the tool hangs. We came up with ant utility to perform the deployment.
What do I think about the stability of the solution?
Only if the proper system requirements are not followed.
How are customer service and technical support?
Customer Service:
I have found that CA's customer support is good.
Technical Support:I would rate CA's technical support with 4 out of 5 stars.
Which solution did I use previously and why did I switch?
We weren't previously using another solution but after analyzing various options we directly selected CA LISA.
How was the initial setup?
Setup is straightforward, you just need to follow the installation guide.
Which other solutions did I evaluate?
We analyzed the tools on the market including: HP, IBM RIT and CA LISA. Each product has its own merits but we found that CA LISA is more mature and suites our requirement best so we selected it for our service virtualization needs.
What other advice do I have?
It's a good product, try it out.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
it_user107478Architect: Service Virtualization, DevOps and Automation at a tech services company with 10,001+ employees
Top 20Real User
There are few MQ Native client related issues with LISA. Some of the MQ NC related features are either missing or not well implemented as compared to other tools like GH or RIT. I believe, Its not that good with excel as well and the UI is also not very impressive. But, I think CA has planned to fix all these issues in the upcoming release.
QA Manager at a retailer with 1,001-5,000 employees
It helps in mocking up new functionality and virtualizing it. We found it hard to have a customized solution.
What is most valuable?
This helps my team in virtualizing responses so we are not dependent on the systems when they are down. It also helps in mocking up a new functionality and virtualizing it which may not be yet dev-delivered. We also tried to automate services using LISA, but faced numerous challenges.
What needs improvement?
We don’t see enough value in virtualizing the services just because it requires a huge amount of maintenance and there is not much support available online. I’d like to see a more simple approach to virtualizing the services.
For how long have I used the solution?
We've used it for two years.
What was my experience with deployment of the solution?
There were no issues with the deployment.
What do I think about the stability of the solution?
There have been no issues with the stability.
What do I think about the scalability of the solution?
We've had no issues scaling it.
How are customer service and technical support?
In my experience, I'd say that technical support is not so good.
Which solution did I use previously and why did I switch?
We have not used other solutions other than using UFT for automation.
How was the initial setup?
The initial setup was a little complex.
What about the implementation team?
CA LISA was initially brought onsite for training, but after that all development was done onsite.
What other advice do I have?
If you are using this for automation of web services, we found it hard to have a customized solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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Hello Gaurav,
Can you explain how performance testing is easy by using ca Lisa.