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MunkhjinNyamtsogt - PeerSpot reviewer
Deputy Director at SSystems
Real User
Top 10
The monitoring, maintenance, and configuration are all very valuable features
Pros and Cons
  • "The most valuable features were the monitoring, maintenance, and configuration."
  • "They can improve the network visibility. Licensing and its maintenance are also needed."

What is our primary use case?

We use this solution for network architecture and data implementation. I was working on a project, designing a city. We used Cisco DNA Center as the software-defined solution for this city.

What is most valuable?

The most valuable features were the monitoring, maintenance, and configuration. It was easy to work with and allowed a lot of engineers to connect. Before it, there were a lot of problems. However, when the problems were solved, it allowed full automation and easy monitoring and handling. Also, it makes patching and upgrading to the newest version easier.

What needs improvement?

They can improve the network visibility. Licensing and its maintenance are also needed.

We are trying to reduce the company's and employees' assets and give it extra features. We are also separating the wireless SSI test network and trying to manage all the company properties through it.

For how long have I used the solution?

I have been working with Cisco DNA for the last year.

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What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

It is easily scalable in Mastercard. We are designated in card distribution and access the claim assistance. I would rate the scalability a nine out of ten.

How are customer service and support?

We didn't ask for any support from Cisco because our team had rich experience in working with Cisco's products. We already have experience with Cisco Prime before using DNA solutions.

How was the initial setup?

The setup was easy. The catalytic switches are mostly related to the CNA and server management. It is mostly done in two parts. While we are implementing the solution, we just need to create the configuration template. While updating the solution, we need to change the business management and push the configuration to the wireless switches. We can also access the same by buying a console connection.

What about the implementation team?

The deployment took almost three months. But before it is implemented, the arching and design take almost six months.

What's my experience with pricing, setup cost, and licensing?

The solution is a little bit expensive but depends a lot on the customer's usage. If you use it in the right place, you can easily pay for it. 

What other advice do I have?

My advice is to categorize before implementing the DNA cluster. If the architecture is not good enough, you might face some issues with the transceiver. It might not be compatible with other solutions.

I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Tech Specialist, Client Network DeliveryTech at AT&T
Real User
Top 5Leaderboard
A network controller with a useful hardware configuration feature, but tech support could be better
Pros and Cons
  • "I like that we can easily configure any new hardware. It's also easy to deploy and easy to troubleshoot."
  • "Technical support could be better. The price could be better, and it could be more stable."

What is our primary use case?

I used Cisco DNA Center for LAN automation for the DnaC.

What is most valuable?

I like that we can easily configure any new hardware. It's also easy to deploy and easy to troubleshoot.

What needs improvement?

Technical support could be better. The price could be better, and it could be more stable.

For how long have I used the solution?

I used Cisco DNA Center for about a year while working with two organizations on a freelance basis.

What do I think about the stability of the solution?

Cisco DNA Center could be more stable.

What do I think about the scalability of the solution?

The scalability of Cisco DNA Center is okay.

On a scale from one to ten, I would give scalability a seven.

How are customer service and support?

Technical support is also struggling because it's a new product. They are not hundred percent sure about it. For example, it took them one week to fine-tune this appliance with the help of Cisco tech support.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup isn't straightforward. It was a painful deployment. We have a couple of tickets with Cisco tags to be deployed because this is an unstable product. This is because it's tough to integrate with Cisco ISE which was running on the VM appliance, it was excruciating. Another common issue is that the end-use could not detect an IP address or authenticate it after we integrated it, on the branch side we are using Cisco Catalyst 9500/9300/9200 Series Switches.

The challenging part is that it has to be deployed on a standard load and integrated with Cisco Identity Services Engine (ISE). I'm not sure why they have used Cisco ISE for authentication. It should be deployed and not integrated.

What about the implementation team?

I implemented this solution.

What's my experience with pricing, setup cost, and licensing?

The price could be better. It's a very expensive tool.

What other advice do I have?

I would tell potential users not to buy Cisco DNA Center as it's a considerable expense that isn't worthwhile.

On a scale from one to ten, I would give Cisco DNA Center a seven.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco DNA Center
December 2024
Learn what your peers think about Cisco DNA Center. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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Vicente Manuel - PeerSpot reviewer
Information Security Technician at OMNIdata
Real User
Tool for controlling and managing Cisco infrastructure, networks, and devices and the set up is straightforward
Pros and Cons
  • "What's most valuable in Cisco DNA Center is the ability to manage any Cisco infrastructure and device through it. Setup was straightforward."
  • "What could be improved is the licensing cost of Cisco DNA Center. It's a little bit expensive."

What is our primary use case?

We use Cisco DNA Center for management. You can configure any device, and if you put the device without configurations, you can start to configure it through Cisco DNA Center. For example: if you get a new Cisco switch, and you have other Cisco switches configured, you can plug in the new switch, copy the configuration, make the changes, and make the template, or you can use an existing template and just upload it to the device.

What is most valuable?

What I found most valuable in Cisco DNA Center is the ability to manage any device through it, because the infrastructure is for Cisco, and we have Cisco routers and Cisco switches.

What needs improvement?

In terms of areas for improvement in Cisco DNA Center, we don't use the product on 80% to 100% of its capacity, because our infrastructure is a small one. For us, it's enough. We have report capabilities, and other capabilities that we need are configured on the solution. If there is an expansion for any Cisco solution, we can integrate it with Cisco DNA Center, for example: with ISE, so we're fine.

What could be improved is the licensing cost of Cisco DNA Center. It's a little bit expensive.

For how long have I used the solution?

I've been using Cisco DNA Center for the last six months.

What do I think about the stability of the solution?

In terms of the stability of Cisco DNA Center, we had a few bugs, but we managed to overcome them. For example: there were times we needed to reboot the device because it was not connecting.

What do I think about the scalability of the solution?

How scalable Cisco DNA Center is would depend on the license you get. If you need more devices, you can always buy more licenses, or expand your current license.

How are customer service and support?

There was no need for us to contact technical support, because we're not using Cisco DNA Center 100%. Our infrastructure is small, so we're just using the solution to reduce staff.

How was the initial setup?

The initial setup for Cisco DNA Center was straightforward. On a scale between one and five where one is the worst and five is the best, I'm scoring the setup a four. Anyone could do it.

What's my experience with pricing, setup cost, and licensing?

Licensing for Cisco DNA Center is a little bit expensive, just like any Cisco solution. Its cost could still be improved.

What other advice do I have?

Cisco DNA Center is deployed on-premises. There is a link for the cloud because you need to have internet connection, but the data stays on-premises.

The advice I would give to other people who want to use Cisco DNA Center is to go for it, particularly if they have Cisco infrastructure, though these days it's really hard to do that because integration could be an issue. If they have other Cisco products they use in their infrastructure, it'll be a plus, so they should use Cisco DNA Center.

I'm rating Cisco DNA Center eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Olajide Olusegun - PeerSpot reviewer
Network Team Lead at Atlas Security
MSP
Top 5Leaderboard
It gives good visibility on all network devices (switches, routers, waps, and so on) within a network infrastructure from a single page on the dashboard, and its reporting is fantastic
Pros and Cons
  • "The best feature of Cisco DNA Center is the visibility page, where you can see everything on the dashboard, and you don't have to be a technical person to view the issues."
  • "What I want to see in Cisco DNA Center in the future is more support for other platforms so that you can manage third-party products, such as Fortinet."

What is our primary use case?

We deploy the Cisco DNA Center through Cisco Prime Migration, and we use Cisco DNA Center to monitor all the wired connections, endpoints, and switches such as access switches, data center switches, and routers. We also manage the wireless access points through the Cisco DNA Center.

We get reports on availability, health, manageability, logs, and critical errors. We monitor and maintain all the network devices using the solution.

How has it helped my organization?

We deploy DNAC for customers who want to manage and monitor all their Cisco Advantage licensed network devices. 

What is most valuable?

The best feature of Cisco DNA Center is the visibility page, which is unavailable in Cisco Prime. You can see everything on a single plane of glass on the dashboard, and you don't have to be a technical person to view different data and statistics. For example, you can see the issue alarms, errors, topology, and availability. So the tool gives you good visibility into all that's happening within your network infra. It also provides visibility into your computing environment. Application and performance analytics in huge detail is available in the DNA center.

The reporting is fantastic in both Cisco Prime and Cisco DNA Center, so I rate that feature a nine out of ten. My company migrated clients to the Cisco DNA Center, and the reporting is incredible.

What needs improvement?

Fresh deployments is not easy to set.

During single-node deployment, you must configure the node as if it is in a cluster.

For how long have I used the solution?

I've been using Cisco DNA Center for two years now.

What do I think about the stability of the solution?

Cisco DNA Center is a very stable tool.

What do I think about the scalability of the solution?

The solution is very scalable.

How are customer service and support?

We have had a very great TAC support experience on Cisco DNA center.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Cisco Prime. DNAC is much more intuitive and better.

How was the initial setup?

The initial setup for Cisco DNA Center is more complicated compared to Cisco Prime.

What about the implementation team?

We had an in-house deployment.

What other advice do I have?

My company uses Cisco DNA Center.

I'd tell anyone planning to use Cisco DNA Center to use it, especially when you have Cisco products or devices, such as wireless, security, and voice. Cisco DNA Center is the best product for  network monitoring and management. You can use Cisco Prime, but I prefer Cisco DNA Center because the visibility available there. You can see almost all information on a single page of the dashboard. If you have a Cisco environment, it's best to go for Cisco DNA Center.

I would give Cisco DNA Center an eight out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Ali Abdulhafid - PeerSpot reviewer
Owner, GM & IT Architect at CHALLENGE Internetworking & Computer Consulting
Reseller
Can visualize the whole network and is stable and scalable
Pros and Cons
  • "I like the visibility, instant build, network, policies, and the ability to control access. I also like that you can visualize your whole network."
  • "Cisco could improve the security side of their solutions."

What is most valuable?

I like the visibility, instant build, network, policies, and the ability to control access. I also like that you can visualize your whole network.

What needs improvement?

Cisco could improve the security side of their solutions.

For how long have I used the solution?

We have been using this solution since 2005.

What do I think about the stability of the solution?

It's definitely stable.

What do I think about the scalability of the solution?

It's definitely scalable.

How was the initial setup?

The initial setup can be easy depending on the knowledge you have.

It takes one or two people to maintain the solution. However, it depends on the client and the type of service required. 

What's my experience with pricing, setup cost, and licensing?

The licensing cost for Cisco DNA Center is not more than that of other solutions.

If I were to give pricing a score from one to five, I would give it a score between three and four.

What other advice do I have?

We are happy with this solution; we cannot design data center switches without Cisco DNA.

On a scale from one to ten, I would rate Cisco DNA Center at nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Selva Subramaniam - PeerSpot reviewer
Lead Analyst at a media company with 51-200 employees
Real User
Top 5
Helps with management and orchestration but needs improvement in configuration management
Pros and Cons
  • "The solution helps with the management and orchestration of campaigns. It helps with visibility and analytics. I also like its SDA configuration."
  • "Cisco DNA Center should improve its configuration management. It is better to have a dev version before pushing it."

What is our primary use case?

We use the solution as a management platform for campaign work. 

What is most valuable?

The solution helps with the management and orchestration of campaigns. It helps with visibility and analytics. I also like its SDA configuration. 

What needs improvement?

Cisco DNA Center should improve its configuration management. It is better to have a dev version before pushing it. 

For how long have I used the solution?

I have been using the product for the last two years. 

What do I think about the stability of the solution?

I rate the tool's stability a six out of ten. 

What do I think about the scalability of the solution?

I rate Cisco DNA Center's scalability a five out of ten. 

How was the initial setup?

Cisco DNA Center's installation is complex. 

What's my experience with pricing, setup cost, and licensing?

Cisco DNA Center is too expensive. 

What other advice do I have?

I rate the product a six out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managing Director at Allot Group
Real User
Reliable and great automation, but should be easier to integrate
Pros and Cons
  • "The solution has the capability to scale."
  • "The solution can be quite pricey."

What is our primary use case?

The solution is mainly used for setting up SPN or intent-based networking for the customers.

How has it helped my organization?

In day-to-day operations, especially post-pandemic, the majority of our customers have to work from anywhere. It's not just work from home, it's work from anywhere. Due to this work from anywhere concept, the traditional silos of a network for the data center architecture, and managing everything from anywhere, and having that single integrated dashboard for each and every activity while being able to correlate those activities in line with a business objective, has been very well addressed by Cisco DNA.

What is most valuable?

The solution's most valuable aspect is its simplicity and the complete automation of the network workflow, which we can use that correlate with the business. It's not only limited to STXs or a data center. It completes everything, which really helps us.

If a user is comfortable with Cisco technology, the initial setup is pretty straightforward. 

Cisco is extremely reliable.

The solution has the capability to scale. 

Technical support is always excellent.

What needs improvement?

The architecture should not be limited only to the USXC as a platform. Let's say if I'm referring to the Catalyst 1000 Series or an MB Series of an SG or FX. Due to the fact that there are mid-market and commercial customers who are using such kinds of product lines apart from the Catalyst 9000 or Cisco UCS architecture, they should all come under a single pane of glass. Any new product should be added right from Cisco itself.

The network automation should not be limited only to Cisco, as there may be customers who are using Palo Alto firewalls, or they might be using Ruckus for wireless. There has to be some sort of integration with a third party. 

The integration of Cisco DNA with a couple of leading CRMs or ticketing solutions would be ideal. 

The solution can be quite pricey.

For how long have I used the solution?

We've been dealing with the solution for three to four years or so.

What do I think about the stability of the solution?

Stability is never an issue with Cisco. It's reliable. there are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

Scalability isn't really an issue. However, it all depends on the version or the flavor that you are selecting. We don't see a challenge. All options are available to us.

How are customer service and technical support?

The technical support on offer from Cisco is always excellent. it would rate them at a ten out of ten. they are helpful and responsive.

Which solution did I use previously and why did I switch?

We are using Cisco DNA as well as Ansible as a platform. We don't have that much experience working on other product lines. While Cisco is on the cloud, Ansible is on-premises.

How was the initial setup?

If the engineer is good enough to understand the Cisco terminology, and if they have past experience working with Cisco, I don't see a challenge working with Cisco DNA as a platform.

Deployment may take maybe five to seven working days. However, the real process is all about fine-tuning. It's a continuous improvement process as we need to align DNA with the business objectives. It's not that product where we actually talk to the customer on a technicality. It is more about how best we can ensure the business outcome via the automation tool. There is always lots of engagement that happens at the customer experience level. That's the reason it takes some more time to find units.

What's my experience with pricing, setup cost, and licensing?

The pricing is quite expensive. It'd rate it at a two out of ten in terms of affordability.

We have customers who would like to deploy DN architecture, however, DN architecture requires a DNF appliance. For the mid-market customer who is investing hardly a few thousand dollars, if they have to deploy an appliance, it is very costly. Ideally, to address the need of SMB or mid-market customers, Cisco should offer something on a cloud basis where it could be more affordable. 

My feedback to the Cisco product team is that technology is fantastic. There are no issues. The only thing is that they have to make the technology at an affordable price point, which should be affordable to SMBs and not just enterprises. Enterprises don't mind spending money. However, for mid-market and commercials, working out a pricing model which is more on an OPEX base rather than on a CAPEX base would be ideal.

What other advice do I have?

We are a system integrator and we are providing network automation solutions and services to our customers. 

Overall, I would rate the solution at a six out of ten. It's quite good, however, it's not ideal for smaller organizations as it's cost-prohibitive.

This solution is best for customers who are end-to-end, Cisco customers. For the customers who have a heterogeneous environment where security comes from let's say CrowdStrike or Palo Alto or Ruckus we would suggest that a customer goes with Ansible. Cisco has limitations in terms of integration and automation when working with solutions outside the Cisco family. Some sort of API interface has to be available. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Joni Saputro - PeerSpot reviewer
System Engineer at Packet System Indonesia
Real User
Top 5
Automates workflows and deployments across disparate systems in order to streamline operations across domains
Pros and Cons
  • "The automation features are significant, reducing configuration time. This means outstanding functionality. By deploying the controller automatically, the rest becomes automated"
  • "When it comes to deploying wireless fields, integrating defaults into the DNS interface can be challenging."

What is our primary use case?

It can assess traditional networks.

What is most valuable?

The automation features are significant and reduce configuration time. This means outstanding functionality. By deploying the controller automatically, the rest becomes automated.

What needs improvement?

When it comes to deploying wireless fields, integrating defaults into the DNS interface can be challenging.

For how long have I used the solution?

I have experience with Cisco DNA Center.

What do I think about the stability of the solution?

In the dashboard, we observe that the integration with IT is functional. However, when inspecting the system, we encounter occasional errors in the desktop.I would rate it 8 out of 10.

What do I think about the scalability of the solution?

I would rate it 8 out of 10.

How was the initial setup?

Deployment is not difficult; it could take approximately a day to complete, assuming we have all the necessary information and the initial email from Cisco.

What about the implementation team?

Maintenance can be challenging because we're unsure about the number of applications utilized in the studio.

What's my experience with pricing, setup cost, and licensing?

I would rate it 7 in terms of pricing.

What other advice do I have?

Overall, I would rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Buyer's Guide
Download our free Cisco DNA Center Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Cisco DNA Center Report and get advice and tips from experienced pros sharing their opinions.