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Sr. Network Administrator at a computer software company with 1,001-5,000 employees
Real User
Top 20
Easy to deploy, but the performance is lacking
Pros and Cons
  • "The most valuable features are the Virtual Private Network and the Electronic Control Lists."
  • "The performance of the Cisco Secure Firewall Management Center could be improved."

What is our primary use case?

The primary use case of the solution is a VPN.

What is most valuable?

The most valuable features are the Virtual Private Network and the Electronic Control Lists. We are using the ECL on our desktops.

What needs improvement?

There is a performance issue with the STDs. There are full limitations on the site where we installed IPS and IDS, which is a prevention system. This is affecting the mentioned performance, which is not up to the standard required for the books. Furthermore, if we have to failover, we will have to do an RMA, and then rebuild it, since there is no solution. If the file is RMA, it will not be in the cluster. This means we have to build a new cluster, which will result in downtime.

The performance of the Cisco Secure Firewall Management Center could be improved. It is very slow and difficult to manage the group. Previously, it was based on the CLI, but the group performance did not meet the market standards. When comparing Cisco Secure Firewall Management Center with Palo Alto, the SMPS of Palo Alto is much better.

For how long have I used the solution?

I have been using the solution for over six years.

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November 2024
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What do I think about the stability of the solution?

I give the stability a nine out of ten.

How are customer service and support?

The technical support is helpful and responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are also using Palo Alto Networks.

How was the initial setup?

The initial setup is straightforward. The transcriptions with the AFS are easier to install and manage. The deployment time depends on the environment and the number of configurations, but a basic installation is between two and three hours.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

Technical support is an additional annual cost and is not included with the license.

What other advice do I have?

I give the solution a six out of ten.

We have over 1,000 people using the solution in our organization.

The maintenance can be done by one person.

Depending on an organization's requirements, I recommend the solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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reviewer1102692 - PeerSpot reviewer
Systems Hardware Operation Executive at a tech services company with 201-500 employees
Real User
Top 20
Provides secure communication channels and integration with intrusion prevention tools
Pros and Cons
  • "The platform has significantly enhanced our organization's operations by providing secure communication channels between different office locations."
  • "Improving the product by incorporating SD-WAN functionality would be highly beneficial, especially for remote offices with limited server and Internet availability."

What is our primary use case?

We use the product as a primary firewall for remote VPN.

What is most valuable?

One of the most valuable features of the Cisco Secure Firewall Management Center is its integration with intrusion prevention and security intelligence.

What needs improvement?

Improving the product by incorporating SD-WAN functionality would be highly beneficial, especially for remote offices with limited server and Internet availability.

For how long have I used the solution?

We've been using the Cisco Secure Firewall Management Center for five years.

What do I think about the stability of the solution?

I rate the platform's stability a nine out of ten. They are making certain improvements in the feature.

What do I think about the scalability of the solution?

We have 1500 Cisco Secure Firewall Management Center users in our organization. It is highly scalable, and I rate its scalability a ten out of ten.

How are customer service and support?

While there have been instances of good support and services, there have also been times when they fell short of expectations.

How would you rate customer service and support?

Positive

How was the initial setup?

We encountered some difficulties during the setup process, particularly with Wi-Fi configuration. While it wasn't overly challenging, it needed to be more straightforward. Assistance from Cisco support was available, but it required some effort, including using command-line scripts in addition to the graphical interface. The deployment timeline varied depending on the specific setup and office locations, but typically, it could take a couple of days if managed in-house. 

I rate the process a five out of ten.

What about the implementation team?

Our in-house team handled the deployment without the involvement of third-party integrators or consultants.

What's my experience with pricing, setup cost, and licensing?

The platform is costly.

What other advice do I have?

The platform has significantly enhanced our organization's operations by providing secure communication channels between different office locations. It includes establishing secure tunnels for office-to-office communication and enabling remote users to access internal resources securely.

It offers good value for the investment. While it provides powerful features and support, there might be occasional challenges with internal support.

I rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Cisco Secure Firewall Management Center
November 2024
Learn what your peers think about Cisco Secure Firewall Management Center. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Network Engineer at Peristent Systems
Real User
Top 10
A versatile product with multiple system management and filtering options
Pros and Cons
  • "I like its system management and filtering options as a layer seven firewall."
  • "Some duplicated values and security standards are not working in some high-application protocols with Cisco's next-generation firewalls."

What is most valuable?

I like its system management and filtering options as a layer seven firewall. You can also use a multi-mode environment, which means you can use multi-ISP. You can utilize that particular standard, and that is helpful. 

Moreover, there is an SDM in Cisco, though we are using Cisco FMC. FMC manages multiple FDT devices, and an entire organization can be managed over Cisco.

What needs improvement?

Some duplicated values and security standards are not working in some high-application protocols with Cisco's next-generation firewalls.

For how long have I used the solution?

I have worked with Cisco Secure Firewall Management Center for five years.

What do I think about the stability of the solution?

Sometimes we face issues because VDP updates are happening frequently from Cisco. At that time, I have sometimes seen it rebooting FDT devices. It stabilizes once the solution updates the new policies. It is stabilizing now, whereas earlier, there were some bugs.

What do I think about the scalability of the solution?

The solution is very easy to scale. Three people in my organization are working on it.

How are customer service and support?

The core customer support is good, but they don't help us immediately. For example, if it is a P1 issue, they do not contact me immediately because it takes time to contact us. It will take time to resolve the issue if it's an emergency.

How was the initial setup?

The installation is not that easy and not that tough also. When you learn Cisco, you can do the initial setup step by step. Some specific knowledge of rules is required to set up the solution. The deployment process takes more than a week, and five engineers are required to deploy it. Only two engineers are enough to maintain the product.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. We have a multi-license, and we pay extra for support.

What other advice do I have?

It is better to go with Palo Alto right now. Palo Alto is better from a price point-of-view, and some applications are better with Palo Alto than Cisco. However, Cisco is easy to learn compared to other solutions, and many people are learning to use Cisco. There are many documents for Cisco on the Internet. I rate Cisco Secure Firewall Management Center a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Michael GEgziabher - PeerSpot reviewer
Network Administrator at Bank of Abyssinia
Real User
Top 5Leaderboard
The solution has a user-friendly interface that can be used to manage firewall devices
Pros and Cons
  • "The solution has a great UI and a policy deployment mechanism, and all the configuration is easily manageable for the firewalls."
  • "Cisco Secure Firewall Management Center's logging functionality could be improved."

What is our primary use case?

We use the Cisco Secure Firewall Management Center to manage our firewall devices. Every configuration is applied to the management center, and any policy will be pushed and deployed to the firewall. We use the solution for management, reporting, and logging analysis.

What is most valuable?

The solution has a great UI and a policy deployment mechanism, and all the configuration is easily manageable for the firewalls.

What needs improvement?

Cisco Secure Firewall Management Center's logging functionality could be improved.

For how long have I used the solution?

I have been using Cisco Secure Firewall Management Center for four years.

What do I think about the stability of the solution?

Cisco Secure Firewall Management Center is a stable solution.

What do I think about the scalability of the solution?

Cisco Secure Firewall Management Center is a highly scalable solution.

How are customer service and support?

The solution's technical support team is very supportive.

What other advice do I have?

Around 20 people are required to deploy and maintain the Cisco Secure Firewall Management Center.

The solution has great functionality and a user-friendly interface. It also has great functionality for reconstruction. It's also automated and can be integrated with other devices, services, or interfaces.

Overall, I rate Cisco Secure Firewall Management Center a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mostafa-Mourad - PeerSpot reviewer
Cyber Security Head at Turnkey Integrated Technologies TK-IT
Reseller
Top 5
Provides efficient customization options, but it could be more user-friendly
Pros and Cons
  • "The technical support team is responsive and supportive."
  • "I recommend they work on usability and ensure the solution is more user-friendly."

What is most valuable?

The platform's most valuable feature is the intrusion prevention system (IPS). It offers many customization options.

What needs improvement?

We encountered challenges, particularly when building use cases for this firewall, as it requires specific OS versions and firmware upgrades, which can lead to increased downtime.

It adds an administrative burden on the operation team, as it is essential for managing the firewalls.

I recommend they work on usability and ensure the solution is more user-friendly. It includes improving the connectivity and functionality when bugs occur.

For how long have I used the solution?

I have been using Cisco Secure Firewall Management Center for one year.

What do I think about the scalability of the solution?

I rate the product's scalability as a nine, particularly for larger hardware appliances.

How are customer service and support?

The technical support team is responsive and supportive. 

How would you rate customer service and support?

Positive

How was the initial setup?

The platform's deployment can take about two days to complete especially if all components need to be configured.

What's my experience with pricing, setup cost, and licensing?

The product pricing is reasonable and falls in the mid-range.

What other advice do I have?

Setting up the solution's management center is relatively easy, but we occasionally face bugs that require additional troubleshooting.

I recommend taking comprehensive backups and preparing thoroughly for implementation, especially when managing multiple nodes.

Overall, I rate it as a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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reviewer2404041 - PeerSpot reviewer
Associate at a government with 11-50 employees
Real User
Effectively manages extensive network infrastructure, but the technical support services need improvement
Pros and Cons
  • "The platform's most valuable feature has been its centralized management capability, which allows us to monitor and control multiple devices from one location."
  • "The product could be improved by simplifying its user interface and reducing complexity."

What is our primary use case?

Our primary use case for the solution is to manage and secure our network infrastructure. In our environment, we use it to handle multiple devices from a central control point.

What is most valuable?

The platform's most valuable feature has been its centralized management capability, which allows us to monitor and control multiple devices from one location. It is crucial for effectively managing our extensive network infrastructure.

What needs improvement?

The product could be improved by simplifying its user interface and reducing complexity. Additionally, better integration with other tools and more intuitive dashboards would enhance the user experience.

Future releases should include improved AI-driven analytics for efficient threat detection and response. 

For how long have I used the solution?

I have been using Cisco Secure Firewall Management Center for approximately one year.

What do I think about the stability of the solution?

The platform is stable. However, there could be occasional issues due to its complexity.

What do I think about the scalability of the solution?

The platform scales well, handling increased traffic and more devices as our network grows.

How are customer service and support?

Customer service and support have been adequate but could have been more exceptional. Response times can be slow, and resolutions are sometimes less effective than required.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used WatchGuard and Microtech. We switched because we needed more advanced features and better centralized management capabilities.

How was the initial setup?

The initial setup was complex due to the product's intricate configuration options and requirements.

What about the implementation team?

We implemented the solution with the help of our in-house team. 

What was our ROI?

The ROI has been moderate. 

Which other solutions did I evaluate?

We evaluated several options, including Fortinet and Palo Alto.

What other advice do I have?

Be prepared for a steep learning curve and consider the potential need for additional training or support to fully utilize the solution's capabilities.

Overall, I rate it a six out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Muhammad Najam Uddin - PeerSpot reviewer
Network Engineer at Eureka Net (PVT.) LTD.
Real User
Top 20
Helps to manage the infrastructure
Pros and Cons
  • "The product's user interface is very easy to use and convenient."
  • "The product's setup could be easier."

What is our primary use case?

We use the product to manage our infrastructure.

What is most valuable?

The product's user interface is very easy to use and convenient.

What needs improvement?

The product's setup could be easier.

For how long have I used the solution?

I have been using the product for one and a half years.

What do I think about the scalability of the solution?

My company has 15-20 users for the product.

How was the initial setup?

The product's setup was moderate which was not too easy or hard. We had encountered some hiccups but we managed through it.

What other advice do I have?

I would rate the product a ten out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Anupama Perera - PeerSpot reviewer
Marketing at Bluechip Technical Services Pvt Ltd
Reseller
Top 10
Beneficial UTM, reliable, and good support
Pros and Cons
  • "The most valuable feature of the Cisco Secure Firewall Management Center is the UTM."
  • "The solution could improve the number of ports available and load balancing."

What is our primary use case?

This solution is used for security.

What is most valuable?

The most valuable feature of the Cisco Secure Firewall Management Center is the UTM.

What needs improvement?

The solution could improve the number of ports available and load balancing.

In a feature release, it would be beneficial to add a sandboxing feature.

For how long have I used the solution?

I have been using Cisco Secure Firewall Management Center for approximately three years.

What do I think about the stability of the solution?

I rate the stability of the Cisco Secure Firewall Management Center an eight out of ten.

What do I think about the scalability of the solution?

We have approximately five customers using this solution. 

I rate the scalability of the Cisco Secure Firewall Management Center an eight out of ten.

How are customer service and support?

I rate the support of the Cisco Secure Firewall Management Center an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

Cisco Secure Firewall Management Center's initial setup is of a middle range of difficulty. The deployment took us approximately one week.

I rate the setup of the Cisco Secure Firewall Management Center a five out of ten.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive. We do not have to pay more than the standard licensing fees.

I rate the price of the Cisco Secure Firewall Management Center a six out of ten.

What other advice do I have?

This solution provides a middle level of security.

I rate Cisco Secure Firewall Management Center a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Firewall Management Center Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Cisco Secure Firewall Management Center Report and get advice and tips from experienced pros sharing their opinions.