Citrix Gateway Reviews

I work for a Citrix Partner, so Citrix Netscaler (now ADC) is one the pillars for our sollutions. we propose and implement for our customers. For them, security is the main gain as well as service, availability, flexibility for moving the workloads within different environments, and using different hybrids.
Aside the funtionality and features, it's simple and very user-friendly to deploy and maintain.

I've found the security features like web application firewall, the tri-scale capability  as well  the portability. You can have the NetScaler platform in different formats, you can have it as regular physical appliance, virtual appliance, on a container, multi-tenant appliances, and even on bare metal. there are, of course, some minor diferences related to the platform the physical resources you're using, but the code and funtionality is basically the same. it gives you a lot of flexibility.

The solution is already very feature rich, but there are also points for improvement.
Fortunatelly, at least so far and with the projects we've been involved, Citrix Support and engineering teams are very responsive and very willing to align with customer specific requests to develop new functionality and enrich the solution.

For the next releases, i'm expecting (even) more focus on visibility and analytics.

it is very stable. and even the upgrade processes are very strainghforward.

It's very scalable. You have the tri-scaler capaability with which you can use and have up to 32 NetScaler ADC nodes.

It's software, it has its bugs, it's normal. The support has been very helpful. The engineering team is also responsive. From time to time we find a new bug and there's a good response from the support and the engineering team. They tend to solve it for instance, with a new version or by internally developing a specific patch.

We normally try to evaluate other options depending on the customers use case and objectives, but somehow we end up sticking with Citrix ADC since with we've started working with it.

Basic setup to have a ADC up and running is very simple, but integrating really depends on the customer environment and objectives.
We have customers that use it for everything, that can have more complexity so it depends on the environment.

I would say that generally, it's not complicated. You don't have to learn a specific language, or go very deep on a CLI.  It's not a big deal.

As mentioned before, setup is fairly simple and documented on the Citrix eDocs. 
there's a lot of information and how-to articles which facilitates all the setup.

The new pooled licensing model also can be very useful in hybrid or wide deployments.

yes, the major players on the ADC and remote access space.

You don't have a very steep learning curve as you do with other vendors. In terms of manageability, I think it's easy, and there's also available some tools like Citrix ADM which facilitates all the operation.

I would definitely recommend this solution.  It's very straightforward and easy to use.
can be used in a lot os use cases, from the pure traffic management, secure remote access to protecting critical web sites.

There's also a wide and participative community using the solution, so the use case and issue you face probably is already "googlable".

I would give this solution a nine out of 10.

We are working on a software-defined network spanning Botswana, South Africa, Namibia and Zambia. We looking for a solution that promise to extend the benefits of virtualization into the core of our networking infrastructure

So far the DevOps team has been able to deliver apps with a consistent feel. This is still an internal project but we are pretty much excited with way it is going

It's a stable solution while it's running. We don't have to work on it a lot. There are not many bugs, so it's easy to use if you deploy successfully. You can be sure of an uninterrupted solution for quite a long time. Citrix is a good product. scales easily and works with azure and aws

Cost. Citrix costs more and you still need to have Microsoft Remote Desktop below it. 

There are no glitches or bugs, as long as you get the initial installation right without any problems. Then you can be sure of a solution that runs without much need of hands-on supervision.

Citrix solutions are easily scalable, considering that they run on top of the Microsoft platform.

We run it in at most 15-person offices, but we're starting to see what happens if we run it through three data centers, two of which are outside the country. That's what we will be working on next month. We are in plans of deploying the solution to a greater number of users.

The Citrix customer support is good. You should not have any problems from Citrix.

The initial setup is straightforward. A mid-level system integrator can deploy the solution.

Usually, with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive.

Get access from a Citrix partner, because you are sure of support from them. Also, make sure that the partner you partner with has the right skills to actually deploy the solution.

I would rate this solution as eight out of ten.

The primary use case of this solution is to provide remote access to our users in finance, healthcare, media, and manufacturing.

The most valuable features of this solution are The Citrix Virtual Apps, the Desktops, all the NetScaler components, and ShareFile.

The WAF needs to be improved because it doesn't work well. A lot of work needs to be done on the web application firewall component for Citrix WAF, W-A-F. The setup can be simplified to help improve deployment.

I have been using the solution for 20 years.

The solution is very stable.

The solution is scalable and can go from a very small deployment to handling 10,000 transactions a second.

The initial setup is not straightforward. Training is required and you do need to be certified before deployment. I suppose if you read lots of manuals and documentation, you could get it up and running, but it does help if you've had the training. 

The deployment took us about one week. There were lots of firewall rules that had to be followed, along with set-up configurations that had to be completed.

The deployment was completed in-house.

There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost. The solution is not cheap but it's not overly expensive.

I give the solution nine out of ten.

We currently have 35 people using the solution.

We require one employee for maintenance.

I recommend the solution to others.

Our company is a consultant for the vendor.

I use this product for logging in to my VPN as it requires authentication. I'm a customer of Citrix Gateway. 

The solution provides good performance and I'm happy with the speed, UI, and dashboard.

I'd like to be able to access Citrix Gateway through a mobile device. 

I've been using this solution for 10 months. 

The solution is stable if you have proper internet access. 

The solution is scalable, we have around 250 users. 

The initial setup is very easy. 

This is a licensed solution. 

If you're using this solution for the first time, it's helpful to have some guidance to login. After that, you can easily log in online.

I rate this solution seven out of 10. 

We use it to consolidate remote access to provide single sign-on across all of the applications.

It performs quite well.

Technical support could be improved.

I've been using Citrix Gateway for about four years.

It is stable, and we have had no issues.

It is scalable.

There are some delays in getting support. They eventually come through and get it sorted though, especially if you know the right channels to go through.

The initial setup is straightforward based on your skill level. That is, if you're not familiar with Citrix, it won't be straightforward. If you are, it will be straightforward.

The actual deployment took two to four weeks.

I would rate this solution at seven on a scale from one to ten.

It's easy to use. Also, the deployment part is perfect.

If there is an increase in the customer infrastructure, it is not stable. So in our perspective, I mean, eventually, there's nothing to be improved, but depending on the system, some stability might be needed.

Improvement-wise, the solution should hire a support team and help them manage to serve different time zones and regions.

I have experience and have been selling Citrix Gateway for a few years. Also, I am a reseller.

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

It is a scalable solution.

Though the support has been professional, since we have been in Egypt, the time difference could be a reason affecting its functioning.

The initial setup was very easy. It takes around two weeks to deploy.

There is a need to make yearly payments for licensing purposes. Also, it is not an expensive one.

I would definitely recommend the solution to those planning to use it.

I rate the overall tool a ten out of ten.

In our environment right now, we are using NetScaler. We purchased two devices last year for our Citrix VDI environment, for load balancing and gateway features for VPN connectivity.

It is easy to set up and is stable. It is scalable as well, depending on the model.

Security enhancements could be made, and technical support could be improved.

Their VAS product should be more productive because right now, we are using other VAS solutions but not using this one.

Right now, the multi-factor authentication solution built-in with the product works, but it actually uses Google Authenticator, a third-party authenticator. I would like Citrix to launch their own authenticator-based software so that it will be more secure. It will be more personalized according to the requirements too. 

I've been working with Citrix Gateway for around two years.

The product has been stable so far.

It is scalable depending on the model you have. We have about 5,000 plus users in our company.

Technical support is quite good. Improvement is needed on the technical side, response time, and technical engineer support.

The initial setup was very easy.

The price could be lower.

On a scale from one to ten, I would rate Citrix Gateway at nine.

It is our application filtering and gateway portal for our Citrix end-users. We have its most recent version.

It adds great security to your outfacing information.

It is pretty full-featured. There are a lot of things that you can do with this. It is amazing what it can do.

Its interface could be made a lot easier. It is very kludgy.

Its initial setup could be easier.

I have been using this solution for quite a few years.

Out Citrix team deals with it, and there are three people who work on it.

Their tech support is extremely good. I haven't heard of any issues with their tech support.

It is complex and could be easier. It took us about two weeks to deploy.

We used a consultant. They were good. They knew the product.

It costs about 4,000 a year.

I would advise others to definitely go through somebody who knows the product.

I would rate this solution a nine out of 10.