Citrix Gateway Reviews

Our biggest, most consistent problem was renewing certificates. Otherwise, it works like it isn't even there. It's just a workhorse.

I'm pretty well settled on Citrix. They have the highest performing application on the planet, as far as I know.

Just creating that gateway to the storefront for Citrix is the most valuable aspect of the solution for us.

It's extremely complicated and it's not intuitive. The solution requires a lot of training to get going on it. I'm not sure that that's necessarily a critique on it. It may be more of a critique on me and my abilities with it, however, it isn't necessarily straightforward. It could stand for some improvement in that sense.

If there were wizards for standard deployments, that might be nice. If there were prompts for situations like trying to deploy one virtual server behind one virtual storefront where the how-to was explained, that would be great. Other than that, you have to get really deep in the gears and figure out which gear you need to move and what lever you've got to pull. It's complex.

I've used the solution as recently as three to six months ago. I have been using the solution off and on in one shape or form for probably eight years.

The solution is rock solid. The only problem I ever had with stability on any consistent basis was replacing certificates on a yearly or semi-yearly basis. Otherwise, it is great and extremely reliable.

The solution has a great ability to scale. That's not a problem at all on the solution.

Their help desk is reasonably good. However, without wizards, I can spend two hours on a technical support call just trying to figure out how to set something up. That's not a slight on their level of service; however, if the solution made a few design tweaks, it would mean I could spend less time calling them for assistance.

The initial setup was complex; it was not straightforward.

The deployment takes about one to two hours.

It's a very feature-rich device. You have to dial into the specifics of what you want to use. It's like a Swiss army knife. It's got a thousand different uses and you only have one or two that you want to use it for. You have figure out just how to set up for those one or two uses.

I have a good deal of experience with Citrix. They're sitting on top of the heap as far as I can tell. It's not just clout and name recognition, but the actual product and actual performance delivery are stellar. They've got it set far as I know.

We're using the latest version of the solution.

I'd rate the solution a solid nine out of ten. It's a pain to set up, however, once you've got that sorted, it's an extremely solid product.

We are using Citrix Gateway for load balancing, remote access and security/safety.

The gateway help us to monitor the remote access and load balancing. We manage end users services through the gateway as well. 

We have users in a remote environment, home or branch offices that require access. So to enable the service to the end users, they should come through the gateway. It is advised also by Citrix to do that. So that is the reason we have the Gateway.

Sometimes the common issue that we face is service instability. For unknown reason it fails. However, we resolve the issue immediately through the management interface. When it comes to the VDA environment, working on the minor issue we encounter is important.

I have been using Citrix Gateway for the past 3 year.

Citrix Gateway is stable at this point.

Technical support is very good for our needs.

Positive

Citrix Gateway is complex. Citrix Gateway requires hardware resources. You need first to deploy properly your network environment. You have to properly deploy your hardware environment after that you can deploy the Gateway. This might affect the quick deployment of the Citrix Gateway. Hence, the deployment have dependency, it needs proper strategy and planning.

You need to have a consultant. We were advised to have a consultant for the deployment. 

It is expensive and requires proper planning with strategy.

I would rate Citrix Gateway a nine out of ten.

We mainly use it to connect to one of our service products for clients in Melbourne, Australia. 

Compared to other VPNs, I didn't find much difference. It used to take a few seconds to connect, but once it was connected, it was reliable with no interruptions. That's the good thing about it. 

The initial connection could be faster. That handshake takes a few seconds sometimes. That could be better and improved upon. 

I've been using Citrix Gateway for about three months now.

I would rate the stability a seven out of ten because of the flow and in establishing the connection. There is room for improvement here. 

For our use case, it was scalable. There were at least 25 end users using this solution from remote locations. And once the connection was established, there weren't any complaints.

I used the Cisco VPN a long time ago.

The setup was done by the client-side IT team. They did the remote login and set it up completely on my laptop. It was done in-house. No external consultants were involved.

It's quite secure, and it gets the job done.

I would definitely recommend it. The only thing is why the initial connection was slow. Either the infra team or the Citrix team can figure it out, that could be really helpful. But I have no clue. 

Overall, I would rate the solution an eight out of ten. 

We use Citrix NetScaler as a WAF gateway to protect web applications, with Multi-tenancy. We have also enabled SSLVPN ( Remote access ) and Mobile Device management on the same solution.

The features that we have found most valuable are the web app support and VPN. 

Citrix NetScaler is something that connects the deployment. To improve:

• The interface should be more user-friendly.
• Integration with other applications must improve.
• They should provide training videos. 
• The product needs to have a good dashboard.
  

It's too early to say how the product can improve because I just implemented it. 

The dashboard or interface should be more clear in reporting issues. Integration with other applications should be more user-friendly.

I would rate the stability of Citrix Netscaler an eight out of 10.

I would rate the scalability of Citrix Netscaler an eight out of 10.

We want Citrix to do their support level at a higher standard. They should provide some training videos for us.

We used Barracuda. We switched from Barracuda because Citrix offered better features and scalability.

The initial setup was complex to install. It took almost three weeks.

We used a reseller. Our experience with them was not bad. It was standard and issue-free.

The ROI will depend on the business model. 

We have an annual license.

We also evaluated F5 and Barracuda WAF.

I would recommend to other people to implement this product. Use Citrix Netscaler. It is 100%. Otherwise, I would give only a five or six out of 10 for the product.

We use the solution for testing environment creation.

I like that we have access to all systems in one place. The performance is comparable. The connectivity is good. The user interface is okay.

The initial setup could be made easier.

I have been using the solution for a few years.

I rate the tool’s stability a nine out of ten.

The tool is scalable. Around 500 people in my organization use the product.

The setup was not complex, but it was not that easy. We have a deployment team.

The deployment can be done in-house.

The product has its benefits. We can maintain our systems using the solution.

I might recommend the tool to others. Overall, I rate the tool a nine out of ten.

We primarily use the solution for secure remote access and endpoint evaluation, and basically, that's it

The remote access, the ICA proxy access, is the most valuable aspect of the product.

It offers an easy initial setup. 

The solution is scalable.

It's stable. 

The solution could always be cheaper. 

It would be nice if they offered easier setups and implementation wizards. 

I've been using the solution for a long time. It's been about ten years or so. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The solution can scale very well. That's not an issue at all. 

The number of users depends on the customer. We have some customers that have 15 to 100 users. Others have up to 3,000 users. It all depends. 

For the deployment, we generally don't need technical support. We do need technical support for issues, and that's it.

The solution is very easy to set up. It's straightforward. it's not complex at all. 

I work as an integrator, so I can set up the solution easily. I work as an integrator or a consultant for several customers. However, you can do it in-house.

That said, normally customers contract a consultant to do the deployment, and sometimes it's integrated within a broader Citrix solution. 

There are many licensing options. Some clients prefer to pay monthly. Others pay outright and then just pay for support. Others pay for an annual license. 

I'd rate the solution three out of five in terms of affordability.

We use both cloud and on-premises deployments. 

We're using the latest version of the solution. 

It does what it's meant to do. It's a very stable solution. It's very easy to upgrade from a single gateway to other features that are present on the same platform, like the application firewall, and the IP reputation is really valuable if you want to protect your environment.

I'd rate the solution eight out of ten. 

I work for a Citrix Partner, so Citrix Netscaler (now ADC) is one the pillars for our sollutions. we propose and implement for our customers. For them, security is the main gain as well as service, availability, flexibility for moving the workloads within different environments, and using different hybrids.
Aside the funtionality and features, it's simple and very user-friendly to deploy and maintain.

I've found the security features like web application firewall, the tri-scale capability  as well  the portability. You can have the NetScaler platform in different formats, you can have it as regular physical appliance, virtual appliance, on a container, multi-tenant appliances, and even on bare metal. there are, of course, some minor diferences related to the platform the physical resources you're using, but the code and funtionality is basically the same. it gives you a lot of flexibility.

The solution is already very feature rich, but there are also points for improvement.
Fortunatelly, at least so far and with the projects we've been involved, Citrix Support and engineering teams are very responsive and very willing to align with customer specific requests to develop new functionality and enrich the solution.

For the next releases, i'm expecting (even) more focus on visibility and analytics.

it is very stable. and even the upgrade processes are very strainghforward.

It's very scalable. You have the tri-scaler capaability with which you can use and have up to 32 NetScaler ADC nodes.

It's software, it has its bugs, it's normal. The support has been very helpful. The engineering team is also responsive. From time to time we find a new bug and there's a good response from the support and the engineering team. They tend to solve it for instance, with a new version or by internally developing a specific patch.

We normally try to evaluate other options depending on the customers use case and objectives, but somehow we end up sticking with Citrix ADC since with we've started working with it.

Basic setup to have a ADC up and running is very simple, but integrating really depends on the customer environment and objectives.
We have customers that use it for everything, that can have more complexity so it depends on the environment.

I would say that generally, it's not complicated. You don't have to learn a specific language, or go very deep on a CLI.  It's not a big deal.

As mentioned before, setup is fairly simple and documented on the Citrix eDocs. 
there's a lot of information and how-to articles which facilitates all the setup.

The new pooled licensing model also can be very useful in hybrid or wide deployments.

yes, the major players on the ADC and remote access space.

You don't have a very steep learning curve as you do with other vendors. In terms of manageability, I think it's easy, and there's also available some tools like Citrix ADM which facilitates all the operation.

I would definitely recommend this solution.  It's very straightforward and easy to use.
can be used in a lot os use cases, from the pure traffic management, secure remote access to protecting critical web sites.

There's also a wide and participative community using the solution, so the use case and issue you face probably is already "googlable".

I would give this solution a nine out of 10.

We are working on a software-defined network spanning Botswana, South Africa, Namibia and Zambia. We looking for a solution that promise to extend the benefits of virtualization into the core of our networking infrastructure

So far the DevOps team has been able to deliver apps with a consistent feel. This is still an internal project but we are pretty much excited with way it is going

It's a stable solution while it's running. We don't have to work on it a lot. There are not many bugs, so it's easy to use if you deploy successfully. You can be sure of an uninterrupted solution for quite a long time. Citrix is a good product. scales easily and works with azure and aws

Cost. Citrix costs more and you still need to have Microsoft Remote Desktop below it. 

There are no glitches or bugs, as long as you get the initial installation right without any problems. Then you can be sure of a solution that runs without much need of hands-on supervision.

Citrix solutions are easily scalable, considering that they run on top of the Microsoft platform.

We run it in at most 15-person offices, but we're starting to see what happens if we run it through three data centers, two of which are outside the country. That's what we will be working on next month. We are in plans of deploying the solution to a greater number of users.

The Citrix customer support is good. You should not have any problems from Citrix.

The initial setup is straightforward. A mid-level system integrator can deploy the solution.

Usually, with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive.

Get access from a Citrix partner, because you are sure of support from them. Also, make sure that the partner you partner with has the right skills to actually deploy the solution.

I would rate this solution as eight out of ten.