Citrix Gateway Reviews

We use the solution for testing environment creation.

I like that we have access to all systems in one place. The performance is comparable. The connectivity is good. The user interface is okay.

The initial setup could be made easier.

I have been using the solution for a few years.

I rate the tool’s stability a nine out of ten.

The tool is scalable. Around 500 people in my organization use the product.

The setup was not complex, but it was not that easy. We have a deployment team.

The deployment can be done in-house.

The product has its benefits. We can maintain our systems using the solution.

I might recommend the tool to others. Overall, I rate the tool a nine out of ten.

We primarily use the solution for secure remote access and endpoint evaluation, and basically, that's it

The remote access, the ICA proxy access, is the most valuable aspect of the product.

It offers an easy initial setup. 

The solution is scalable.

It's stable. 

The solution could always be cheaper. 

It would be nice if they offered easier setups and implementation wizards. 

I've been using the solution for a long time. It's been about ten years or so. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The solution can scale very well. That's not an issue at all. 

The number of users depends on the customer. We have some customers that have 15 to 100 users. Others have up to 3,000 users. It all depends. 

For the deployment, we generally don't need technical support. We do need technical support for issues, and that's it.

The solution is very easy to set up. It's straightforward. it's not complex at all. 

I work as an integrator, so I can set up the solution easily. I work as an integrator or a consultant for several customers. However, you can do it in-house.

That said, normally customers contract a consultant to do the deployment, and sometimes it's integrated within a broader Citrix solution. 

There are many licensing options. Some clients prefer to pay monthly. Others pay outright and then just pay for support. Others pay for an annual license. 

I'd rate the solution three out of five in terms of affordability.

We use both cloud and on-premises deployments. 

We're using the latest version of the solution. 

It does what it's meant to do. It's a very stable solution. It's very easy to upgrade from a single gateway to other features that are present on the same platform, like the application firewall, and the IP reputation is really valuable if you want to protect your environment.

I'd rate the solution eight out of ten. 

I use Citrix Gateway mostly for communication with my other networks because I'm connecting through public domains. If I am not connected to the network of my company, I won't be able to get access to any of my services or check the connectivity to the other locations.

Citrix Gateway could improve the speed of the VPN. I sometimes have to wait for 10 to 15 minutes to get connected and other times when I am connected I have to abort, and reconnect. 

In a future release of the solution, they should improve the performance of the VPN and overall ease of use.

I have been using Citrix Gateway for approximately one year.

Citrix Gateway is stable once I am connected.

Citrix Gateway is scalable, you only need to have the correct license to have it scale.

We have approximately 400 to 500 people using this solution in my organization.

I have not needed support from Citrix Gateway because all the information is easily retrieved from the internet using the Google search engine.

I use Fortinet VPN and it is better compared to  Citrix Gateway's VPN.

The setup of Citrix Gateway is easy. It took me approximately one day for the implementation including testing.

There is a license to use Citrix Gateway and it is less expensive to use when compared to other solutions.

I would not recommend Citrix Gateway because there are better solutions available, such as Fortinet FortiClient.

The product is easy to use. I enter my user ID and password and start working.

There could be a faster connection, increased user-friendliness, and users connection/sign-in history. Although it is easy to use, it could benefit from being more intuitive.

I would appreciate a more user-friendly installation process and the inclusion of helpful tips for first-time users.

I have been using Citrix intermittently for approximately two to four years.

The stability of Citrix is satisfactory. I would rate it eight out of ten.

I am unsure of the exact number of users, but the platform is widely used and likely has millions of users.

I have not had to log a ticket. The network team typically resolves any issues that arise.

OpenVPN is a suitable choice for technical users; however, for general users, Citrix is a more advantageous option, though it is more costly.

The deployment takes two to three minutes to complete. 

Citrix is quite expensive. At the enterprise level, they offer a yearly subscription.

Citrix primarily provides secure connectivity. If you need secure remote desktop functionality, it is a viable option.

It secures data when working remotely, ensuring it is protected from unauthorized access or tampering.

I rate it an eight out of ten. 

We are using Citrix Gateway for load balancing, remote access and security/safety.

The gateway help us to monitor the remote access and load balancing. We manage end users services through the gateway as well. 

We have users in a remote environment, home or branch offices that require access. So to enable the service to the end users, they should come through the gateway. It is advised also by Citrix to do that. So that is the reason we have the Gateway.

Sometimes the common issue that we face is service instability. For unknown reason it fails. However, we resolve the issue immediately through the management interface. When it comes to the VDA environment, working on the minor issue we encounter is important.

I have been using Citrix Gateway for the past 3 year.

Citrix Gateway is stable at this point.

Technical support is very good for our needs.

Positive

Citrix Gateway is complex. Citrix Gateway requires hardware resources. You need first to deploy properly your network environment. You have to properly deploy your hardware environment after that you can deploy the Gateway. This might affect the quick deployment of the Citrix Gateway. Hence, the deployment have dependency, it needs proper strategy and planning.

You need to have a consultant. We were advised to have a consultant for the deployment. 

It is expensive and requires proper planning with strategy.

I would rate Citrix Gateway a nine out of ten.

We mainly use it to connect to one of our service products for clients in Melbourne, Australia. 

Compared to other VPNs, I didn't find much difference. It used to take a few seconds to connect, but once it was connected, it was reliable with no interruptions. That's the good thing about it. 

The initial connection could be faster. That handshake takes a few seconds sometimes. That could be better and improved upon. 

I've been using Citrix Gateway for about three months now.

I would rate the stability a seven out of ten because of the flow and in establishing the connection. There is room for improvement here. 

For our use case, it was scalable. There were at least 25 end users using this solution from remote locations. And once the connection was established, there weren't any complaints.

I used the Cisco VPN a long time ago.

The setup was done by the client-side IT team. They did the remote login and set it up completely on my laptop. It was done in-house. No external consultants were involved.

It's quite secure, and it gets the job done.

I would definitely recommend it. The only thing is why the initial connection was slow. Either the infra team or the Citrix team can figure it out, that could be really helpful. But I have no clue. 

Overall, I would rate the solution an eight out of ten. 

It's easy to use. Also, the deployment part is perfect.

If there is an increase in the customer infrastructure, it is not stable. So in our perspective, I mean, eventually, there's nothing to be improved, but depending on the system, some stability might be needed.

Improvement-wise, the solution should hire a support team and help them manage to serve different time zones and regions.

I have experience and have been selling Citrix Gateway for a few years. Also, I am a reseller.

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

It is a scalable solution.

Though the support has been professional, since we have been in Egypt, the time difference could be a reason affecting its functioning.

The initial setup was very easy. It takes around two weeks to deploy.

There is a need to make yearly payments for licensing purposes. Also, it is not an expensive one.

I would definitely recommend the solution to those planning to use it.

I rate the overall tool a ten out of ten.

The primary use case of this solution is to provide remote access to our users in finance, healthcare, media, and manufacturing.

The most valuable features of this solution are The Citrix Virtual Apps, the Desktops, all the NetScaler components, and ShareFile.

The WAF needs to be improved because it doesn't work well. A lot of work needs to be done on the web application firewall component for Citrix WAF, W-A-F. The setup can be simplified to help improve deployment.

I have been using the solution for 20 years.

The solution is very stable.

The solution is scalable and can go from a very small deployment to handling 10,000 transactions a second.

The initial setup is not straightforward. Training is required and you do need to be certified before deployment. I suppose if you read lots of manuals and documentation, you could get it up and running, but it does help if you've had the training. 

The deployment took us about one week. There were lots of firewall rules that had to be followed, along with set-up configurations that had to be completed.

The deployment was completed in-house.

There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost. The solution is not cheap but it's not overly expensive.

I give the solution nine out of ten.

We currently have 35 people using the solution.

We require one employee for maintenance.

I recommend the solution to others.

Our company is a consultant for the vendor.

I use this product for logging in to my VPN as it requires authentication. I'm a customer of Citrix Gateway. 

The solution provides good performance and I'm happy with the speed, UI, and dashboard.

I'd like to be able to access Citrix Gateway through a mobile device. 

I've been using this solution for 10 months. 

The solution is stable if you have proper internet access. 

The solution is scalable, we have around 250 users. 

The initial setup is very easy. 

This is a licensed solution. 

If you're using this solution for the first time, it's helpful to have some guidance to login. After that, you can easily log in online.

I rate this solution seven out of 10. 

I use Citrix Gateway daily. We are expanding the usage all the time.

The solution is for external users who want to get into the office network. We provide external access to external users so they can access the application.

During the pandemic, many people were unable to go to the office. Citrix Gateway enabled them to work from home and access the office network.

Providing our organization the ability to work remotely was the most valuable feature of Citrix Gateway. I also enjoy that they are always adding features.

As an organization, our initiative is to move to the cloud, Citrix Gateway needs to improve its cloud capabilities and make the cloud solution more robust.

I have been using Citrix Gateway for six years.

This is a stable solution. Our company uses Citrix because it is stable, and it is the primary product for virtualization. 

Citrix Gateway is scalable.

My experience with Citrix support has been good. I would rate them a four out of five.

Positive

The initial setup of Citrix Gateway is complex. I would rate the setup complexity a four out of five.

Deploying only takes one to two hours, but depending on the design, it can take longer. We need to get a lot of configuration details from the firewall and network team, which is time-consuming. The solution requires two people to deploy and maintain, however it is part of the whole Citrix package.

We implemented the solution in-house.

I would rate Citrix Gateway an eight out of ten.