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Citrix Gateway vs Ivanti Connect Secure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Citrix Gateway offers cost-effective security, protecting against breaches and ransomware, enhancing ROI compared to traditional laptop deployment.
Sentiment score
6.1
Ivanti Connect Secure delivers 300% ROI, reduces costs 25-30%, saves time, enhances service, with under six months payback.
Citrix Gateway secures our environment from potential threats, which can save substantial financial resources, especially in preventing data breaches or ransomware attacks.
Co-Founder at Virajo
 

Customer Service

Sentiment score
6.1
Citrix Gateway's customer service is generally satisfactory with fast responses, knowledgeable staff, but concerns about delays and inconsistency.
Sentiment score
5.8
Users find Ivanti Connect Secure support mostly responsive, though some report patching inefficiencies and varying satisfaction with knowledge transfer.
Very experienced engineers contact you in order to troubleshoot the problem.
Citrix VDI & Windows Virtualization Specialist at ATOS
While there are multiple support tiers with priority response times of around 30 minutes, there appears to be a limitation in the number of technical teams who can immediately understand and resolve issues.
Enterprise Architect at Wipro Limited
Their response time could be improved.
Senior IT Infrastructure Specialist at contemi
Previously, customer service was very good, but there have been issues with the transfer and retention of knowledge through various company transitions.
Network Security Engineer at a tech services company with 1,001-5,000 employees
Technical support for Ivanti Connect Secure is satisfactory, and I would rate it seven out of ten.
Manager - IT Infrastructure and Network at a manufacturing company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.3
Citrix Gateway offers scalable, adaptable solutions for diverse deployments, with experiences varying on deployment size and requirements.
Sentiment score
6.8
Ivanti Connect Secure offers scalability and clustering, supporting thousands but faces challenges with on-prem setups needing careful planning.
The solution features high availability, supporting both active-passive and active-active deployments to ensure constant product availability.
Enterprise Architect at Wipro Limited
I believe that the scalability of Citrix Gateway depends on the project's requirements, as it can vary from simple load balancing to extensive Web Application Firewall implementations.
Co-Founder at Virajo
Citrix Gateway is not for small companies; it's for medium companies because the pricing is better for more users.
Citrix VDI & Windows Virtualization Specialist at ATOS
Ivanti's shift to virtual appliances and the lack of multi-node setup support, we are limited to two appliances, indicating a need for improvement.
Network Security Engineer at a tech services company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.9
Citrix Gateway is reliable with positive user feedback, though some suggest improvements in setup and connection flow.
Sentiment score
7.5
Ivanti Connect Secure is rated highly for stability, but users cite security vulnerabilities and updates as potential issues.
I find Citrix products to be very stable.
Co-Founder at Virajo
We used the EPA agent for client certificate authentication and gathered information for the Smart Access feature, but we are no longer using it.
Technical Manager at Migros Ticaret A.Ş.
The central infrastructure is very stable, and I would rate it an eight or nine.
Network Security Engineer at a tech services company with 1,001-5,000 employees
 

Room For Improvement

Citrix Gateway needs better load balancing, security, user interface, integration, and cost-efficiency, along with enhanced support and automation.
Ivanti Connect Secure needs faster updates, improved security, user interface enhancements, better management, and resolves compliance and connection issues.
At this time it costs 35% more than other solutions.
Docente De Planta- Programa Ingeniería Física at Universidad del Cauca
There is potential for reducing administrative overhead by applying policies dynamically based on context rather than static rules.
Enterprise Architect at Wipro Limited
The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available.
Technical Manager at Migros Ticaret A.Ş.
Ivanti needs improvement in its seamless upgrade and migration procedures, particularly with the browser components, which are fragile and sometimes cause issues depending on the Windows version, the browser version, and the different modules being used.
Network Security Engineer at a tech services company with 1,001-5,000 employees
The reporting capabilities of Ivanti Connect Secure are not strong; the format is simple, and obtaining a detailed report is difficult and requires manual work.
Manager - IT Infrastructure and Network at a manufacturing company with 1,001-5,000 employees
 

Setup Cost

Citrix Gateway is a high-priced, premium network solution with various licensing options, attracting customers willing to invest in quality.
Ivanti Connect Secure is costly, with license pricing varying widely, but some find its utility and support worthwhile.
I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model.
Co-Founder at Virajo
The price is one aspect, but technically it is complete.
Citrix VDI & Windows Virtualization Specialist at ATOS
Ivanti has always been known to be pricey, making it a rather high-cost solution.
Network Security Engineer at a tech services company with 1,001-5,000 employees
 

Valuable Features

Citrix Gateway provides secure, scalable connectivity with load balancing, VPN, and dual-factor authentication for efficient remote access.
Ivanti Connect Secure provides secure remote access, user-friendly management, and robust integration with features like VPN tunneling and multi-factor authentication.
The product effectively helps me protect the organization's network from potential threats, thereby securing our environment from hackers and ransomware attacks.
Co-Founder at Virajo
It's easy to scale and easy to implement.
Docente De Planta- Programa Ingeniería Física at Universidad del Cauca
The features I find most valuable in Citrix Gateway are the GSLB features for disaster recovery, primarily due to the native integration with Citrix applications, the CVAD product, and Citrix Gateway.
Technical Manager at Migros Ticaret A.Ş.
The most robust and reliable feature of Ivanti Connect Secure is the VPN tunneling, using both the Pulse and the Ivanti client.
Network Security Engineer at a tech services company with 1,001-5,000 employees
Firewall versions and OS versions can be defined, and only devices meeting these criteria can connect to the VPN.
Manager - IT Infrastructure and Network at a manufacturing company with 1,001-5,000 employees
Ivanti Connect Secure provides the feature to check and ensure that employee devices are compliant before allowing them to access the VPN.
Senior IT Infrastructure Specialist at contemi
 

Categories and Ranking

Citrix Gateway
Ranking in SSL VPN
1st
Ranking in Enterprise Infrastructure VPN
9th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Universal Access Gateways (1st)
Ivanti Connect Secure
Ranking in SSL VPN
2nd
Ranking in Enterprise Infrastructure VPN
12th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the SSL VPN category, the mindshare of Citrix Gateway is 11.5%, down from 14.7% compared to the previous year. The mindshare of Ivanti Connect Secure is 14.9%, down from 23.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SSL VPN Mindshare Distribution
ProductMindshare (%)
Citrix Gateway11.5%
Ivanti Connect Secure14.9%
Other73.6%
SSL VPN
 

Featured Reviews

SK
Enterprise Architect at Wipro Limited
Strong security and versatile features drive positive experience, but support responsiveness can improve
The main purpose of Citrix Gateway is to enforce the appropriate level of access to the correct user on the proper device under the correct conditions. This is enabled through Citrix Gateway combined with endpoint analysis and optional Citrix analytics for security. Regarding improvements, implementing adaptive access policies on Citrix Gateway could be enhanced, particularly in security posture. Although it enforces real-time contextual access control based on device, user network risk, certain aspects can be improved. Other areas for improvement include BYOD access control and risk-based decision-making. Additionally, there is potential for reducing administrative overhead by applying policies dynamically based on context rather than static rules. Incident response speed is another area that could be enhanced.
Kaushlendra Singh - PeerSpot reviewer
Manager - IT Infrastructure and Network at a manufacturing company with 1,001-5,000 employees
Provides secure and simple remote access but needs improved reporting capabilities
Ivanti Connect Secure is simple and secure, making it valuable for our organization. Ivanti Connect Secure's access control feature provides global protect, which allows country-wise blocking. There are many access controls available, and policies can be created on a host basis and on the MAC address of assets that will connect. Firewall versions and OS versions can be defined, and only devices meeting these criteria can connect to the VPN. These features are effective, along with MFA. Ivanti Connect Secure is a client-based, agent-based solution, so if the agent is installed, users are able to connect to the network. Ivanti Connect Secure utilizes identity-based LDAP authentication. Ivanti Connect Secure is very effective for remote access for remote workers.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
8%
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise17
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise20
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
I see room for improvement in several areas. The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available. Improving the ...
What is your primary use case for Citrix Gateway?
I am on the customer side using Citrix products, specifically Citrix CVAD for Virtual and Desktop virtualization. I am using Citrix Virtual Apps and Desktops service. We are using Citrix Gateway an...
What is your experience regarding pricing and costs for Pulse Connect Secure?
Ivanti has always been known to be pricey, making it a rather high-cost solution.
What needs improvement with Pulse Connect Secure?
The reporting capabilities of Ivanti Connect Secure are not strong; the format is simple, and obtaining a detailed report is difficult and requires manual work. Regarding points for improvement, th...
What is your primary use case for Pulse Connect Secure?
Ivanti Connect Secure is used for both applications and for the RDP of our server.
 

Also Known As

Citrix NetScaler Unified Gateway
Pulse Connect Secure
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Axcient, Baloise Group, Cygate, Catholic University of America, Datec Inc, Revlon, Santa Monica Networks, 7-Eleven
Find out what your peers are saying about Citrix Gateway vs. Ivanti Connect Secure and other solutions. Updated: May 2026.
894,830 professionals have used our research since 2012.