No more typing reviews! Try our Samantha, our new voice AI agent.

Citrix Gateway vs SonicWall Netextender comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Gateway
Ranking in Enterprise Infrastructure VPN
10th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Universal Access Gateways (1st), SSL VPN (1st)
SonicWall Netextender
Ranking in Enterprise Infrastructure VPN
11th
Average Rating
7.0
Reviews Sentiment
6.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Enterprise Infrastructure VPN category, the mindshare of Citrix Gateway is 3.5%, up from 3.0% compared to the previous year. The mindshare of SonicWall Netextender is 2.9%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
Citrix Gateway3.5%
SonicWall Netextender2.9%
Other93.6%
Enterprise Infrastructure VPN
 

Featured Reviews

SK
Enterprise Architect at Wipro Limited
Strong security and versatile features drive positive experience, but support responsiveness can improve
The main purpose of Citrix Gateway is to enforce the appropriate level of access to the correct user on the proper device under the correct conditions. This is enabled through Citrix Gateway combined with endpoint analysis and optional Citrix analytics for security. Regarding improvements, implementing adaptive access policies on Citrix Gateway could be enhanced, particularly in security posture. Although it enforces real-time contextual access control based on device, user network risk, certain aspects can be improved. Other areas for improvement include BYOD access control and risk-based decision-making. Additionally, there is potential for reducing administrative overhead by applying policies dynamically based on context rather than static rules. Incident response speed is another area that could be enhanced.
Rich Darress - PeerSpot reviewer
Chief Operating Officer at Darress Tech
Has provided secure remote access to multiple client networks with consistent performance
When buying the appliance itself, there is one downside that isn't exclusive to SonicWall. When you apply all the security settings, many people have one gig connections for internet ISP. If you're bringing in a one gig connection, you have to have a more robust SonicWall to handle that throughput with all your security settings turned on. It gets pretty pricey upfront if you're bringing in a one gig connection. If the customer starts with a two, three, four, or 500 meg connection and has a small unit, they have to replace the whole box when upgrading to a gig, so scalability there is atrocious. However, this issue exists with pretty much any appliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Citrix Gateway is stable once I am connected."
"For the use cases we have, the solution is perfect."
"The session monitoring capability is good."
"The product enables us to collect logs from the systems."
"The solution is scalable and can go from a very small deployment to handling 10,000 transactions a second."
"The product is straightforward."
"I like the very flexible configuration of Citrix; it's very useful for our regulations where we are able to log features and combinations, and it offers a greater variety of features than any other gateway."
"Most of our customers are using the load balancing feature and the verification feature is good as well, in my experience."
"NetExtender works very well. I never had an issue with it, and it has been working well for me. In terms of management, you have good control over the destination. You can use NetExtender to set the policy and the static route for a client. You can modify it based on what your client needs or can access. You have good control over routing."
"Employees can have access to the network from home."
"NetExtender works very well; I have never had an issue with it, and it has been working well for me."
"When we started to change from IPsec-type clients that were predominantly built right into the firewalls to this approach or deployment style for SSL VPN, the amount of time that our techs spent helping people with VPN issues was probably cut by more than half."
"My company opted for this solution because it can individually perform. Basically, we don't require load balancers and all those additional feature sets or additional devices that might be required. The solution can handle the certificate, DNS queries, and all that stuff individually."
"Productivity for my remote workers went up dramatically once we switched providers."
"The product is very cost-effective; for the price-sensitive market, this is a very good product for an SSL VPN solution."
"It can support multifactor authentication. Also, it is a very basic application."
 

Cons

"The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available."
"Technical support could be improved."
"Technical support could be improved."
"The initial connection could be faster. That handshake takes a few seconds sometimes. That could be better and improved upon."
"Technical support is not great. There is no proactive support for patches that have been released."
"The initial setup is not straightforward."
"The initial setup could be made easier."
"The first level support is very poor."
"I am rolling out the new Netextender because I am having some issues with the older version."
"From my experience with using it, we do have problems sometimes with the credentialing-saving parts of it."
"Sometimes you can get bounced around through the departments until you find the right one. Sometimes if you don't have the most current support contract or your license is out of date, they won't even talk to you."
"The Netextender application itself doesn't really look pretty, however, we can still use it. We don't care what it looks like. That said, if they did a cosmetic update, that would be fine."
"Right now, you have to load each license on to an appliance. You can't pool across multiple appliances."
"SonicWall can be difficult for some people, but I don't find it difficult. Some companies provide a VPN client for free, but you have to pay for NetExtender."
"There must be a multi-factor authentication enabled or integrated by default with it in order to be integrated with NetExtender."
"Right now, you have to load each license on to an appliance. You can't pool across multiple appliances. So, you end up having to do a lot of administrative work to recover if an internet provider goes down, and you cannot leverage it as easily into a DR solution."
 

Pricing and Cost Advice

"I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model."
"Usually with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
"Citrix is quite expensive."
"There is a license to use Citrix Gateway and it is less expensive to use when compared to other solutions."
"The price could be lower."
"The solution has a yearly licensing fee."
"I believe the pricing is comparable to SaaS"
"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"After a certain number of users, you require extra licensing."
"Compared to others, it is cheaper. When we compare it with Palo Alto, Check Point, or Fortinet, it is a little cheaper."
"You have to pay for its license. There are some other companies that provide a VPN client for free. When you buy NetExtender, its license is available for one, three, or five years."
"The price of SonicWall Netextender is reasonable. Whether it's a small shop with only five users or a larger operation with 130 users, we have received no complaints or objections regarding cost from any of the clients we are looking to deploy it with."
"The solution is cheap itself, not too costly."
"The solution has a pretty good price."
"Cost wise, it would be a few hundred dollars for the base appliance with the first five clients. Then from there, your cost per seat depends on how many you're getting. It's a one-time cost, and then you have a few hundred dollars a year for the maintenance contract once you get the one-time seat costs out of the way."
report
Use our free recommendation engine to learn which Enterprise Infrastructure VPN solutions are best for your needs.
886,576 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
8%
Computer Software Company
10%
Manufacturing Company
8%
Comms Service Provider
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise17
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
I see room for improvement in several areas. The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available. Improving the ...
What is your primary use case for Citrix Gateway?
I am on the customer side using Citrix products, specifically Citrix CVAD for Virtual and Desktop virtualization. I am using Citrix Virtual Apps and Desktops service. We are using Citrix Gateway an...
What is your experience regarding pricing and costs for SonicWall Netextender?
The pricing for my experience with the setup cost and licensing of SonicWall Netextender is fair. The Netextender itself has no cost. It's the SSL licensing that is attached to the SonicWall. It us...
What needs improvement with SonicWall Netextender?
SonicWall Netextender has not helped with compliance, as it is not applicable for what I'm doing. I've put several feature requests in over the years and they've implemented them all, so it current...
What is your primary use case for SonicWall Netextender?
Getting to local resources on a customer's network is my main use case with SonicWall Netextender or SonicWall SSL-VPN. As a managed service provider, all my customers have SonicWalls and I get int...
 

Also Known As

Citrix NetScaler Unified Gateway
No data available
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Information Not Available
Find out what your peers are saying about Citrix Gateway vs. SonicWall Netextender and other solutions. Updated: March 2026.
886,576 professionals have used our research since 2012.