Citrix Gateway Reviews

Our primary use case of this solution is to give solutions for automating subject data. We provide automation solutions and build the APAs around Citrix Netscaler. 

What I find most valuable about this solution is that it runs seamlessly. It is very streamlined. 

Areas that should be improved are the configuration of profiles and uploading and downloading of our certificates.

I have been using Citrix NetScaler Unified Gateway for around two years now.

The previous version was very stable and so far I haven't had any bugs or issues with the newer version. 

The version we're currently using isn't as scalable as the previous one.

I haven't used their technical support yet.

The initial setup was easy and straightforward. After reading the documents provided, I was able to do everything myself. 

We haven't looked at other solutions, because our client preferred Citrix NetScaler Unified Gateway, so we had to comply with that.

On a scale from one to ten, I will rate this solution an eight. In the next version, I would like to see better configuration of repairs and downloading certification. Better exposure would also be a plus. 

We implement this solution for our customers.

Most of our customers are using the load balancing feature and the verification feature is good as well, in my experience.

The two-factor authentication solution needs improvement. It needs a multi-factor authentification.

Training videos would be helpful, and they're transitioning to a new portal, as far as I know. So the portal maybe has now improvements and they will provide for a larger community for the users and retailers. This will provide a more improved solution.

A forward proxy in the next release would be good, I think. If the solution had a more advanced DNS, it would be an improvement.

Stability is fine, depending on what features you are using.

Scalability is not good because they didn't change the solution. If you want to scale the product you have to install more and more appliances, and their solution technology is not good against the competition. We have less than ten thousand users.

The technical support is fine. It's not the best, but fine.

We are a reseller company, so we resell to our customers the product and we integrate it with other solutions.

Most of the product is good, but we prefer F5's networks against Citrix.

I would rate this solution as six out of ten.

We use the solution for the control of application delivery.

All of the features are quite valuable, including the node balancing and gateway.

The VPN needs to be improved. In comparison to Cisco, the solution doesn't have as many features.

Technical support needs improvement.

The solution is very stable. If I were to rate it out of ten, I would give stability a nine.

Scalability is okay. Out of ten, I would rate it at seven.

Technical support is not good. I would rate them five out of ten.

The initial setup is very complex.

You need the assistance of a consultant to implement the solution properly.

We are using the on-premises deployment model.

If you compare the solution to Fortinet, Citrix Unified Gateway is good. If you compare the solution to Cisco, no, it's not so good.

I would rate the solution eight out of ten.