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Adaptavist Test Management for Jira vs OpenText Silk Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Users find Adaptavist Test Management for Jira user-friendly with helpful resources, but some suggest quicker support response times.
No sentiment score available
OpenText Silk Central is praised for its responsive, knowledgeable customer service, efficient technical support, and quick response times.
 

Room For Improvement

Sentiment score
5.9
Users want better integration, faster test creation, improved customization, AI enhancements, third-party tool connectivity, and accurate tagging in Adaptavist Test Management.
No sentiment score available
Users suggest improvements for OpenText Silk Central in reporting, integration, setup, test environment support, performance, and navigation.
 

Scalability Issues

Sentiment score
7.3
Users find Adaptavist Test Management for Jira scalable, though some see room for improvement in handling diverse test cases and integrations.
No sentiment score available
OpenText Silk Central is praised for scalability, flexibility, robust performance, supporting diverse projects, extensive collaboration, and seamless system integration.
 

Setup Cost

No sentiment score available
Adaptavist Test Management for Jira is affordable, integrates well with Jira, and offers robust and scalable features for various business sizes.
No sentiment score available
<p>OpenText Silk Central provides enterprise pricing options, balancing initial costs with comprehensive features, support, and significant return on investment.</p>
 

Stability Issues

Sentiment score
6.9
Users praise Adaptavist Test Management's stability, though some face issues with KPI insights, resulting in varied stability ratings.
No sentiment score available
OpenText Silk Central is reliable, handles extensive workloads, scales with business growth, and provides stable performance with minimal downtime.
 

Valuable Features

Sentiment score
8.5
Adaptavist Test Management for Jira offers integration, reuse, comprehensive test repository, automation, risk management, reporting, real-time tracking, and a proactive dashboard.
No sentiment score available
OpenText Silk Central excels in test management, tool integration, reporting, ease of use, customization, automation, and effective large-scale test case management.
 

Categories and Ranking

Adaptavist Test Management ...
Ranking in Test Management Tools
9th
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
OpenText Silk Central
Ranking in Test Management Tools
21st
Average Rating
7.8
Number of Reviews
9
Ranking in other categories
Test Design Automation (4th)
 

Mindshare comparison

As of November 2024, in the Test Management Tools category, the mindshare of Adaptavist Test Management for Jira is 3.3%, down from 3.5% compared to the previous year. The mindshare of OpenText Silk Central is 1.6%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

RS
Has dashboard and reporting features that help us identify and address red flags
I would like to see some improvements in Adaptive Test Management for Jira. First, having a recommendation engine or feature that guides handling risks more intuitively rather than relying on manual processes would be helpful. Second, enhancing the connectivity with third-party tools like Teams or Slack would be valuable. One challenge with integrating Adaptavist Test Management for Jira into workflows is ensuring it accurately tags and incorporates all relevant stories and epics. Sometimes, it’s unclear if the tool considers all dependencies and backlog items, which can affect how risks are assessed. However, it sometimes seems to miss this high-level perspective, which can be a limitation based on how the product is designed. This has been a concern for those who use it regularly, although I don’t manage these aspects personally.
it_user685080 - PeerSpot reviewer
A powerful platform and strong technical support help us to make the right decisions
We are primarily interested in improving the flexibility to customize parts of the tool. At this point, we feel that the customization is bad. For example, we would like to be able to automatize internal projects. We would like like to see the visibility improved, and want to perform certain tests faster. We would also like to manage the integration testing end-to-end. This is very important to us. In terms of usability and the interface, a few small improvements can lead to a lot of benefits. The interface is good but can be improved. The section on managing requirements for testing has to be improved. This is an old feature that has not been updated at the same rate as the rest of the tool.
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Top Industries

By visitors reading reviews
Financial Services Firm
35%
Computer Software Company
22%
Manufacturing Company
6%
Energy/Utilities Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Adaptavist Test Management for Jira?
The tool's pricing is a bit expensive, considering the kind of risk analysis and visibility we want, given that it's built on top of the Jira platform and other Atlassian products. It's priced slig...
What needs improvement with Adaptavist Test Management for Jira?
I would like to see some improvements in Adaptive Test Management for Jira. First, having a recommendation engine or feature that guides handling risks more intuitively rather than relying on manua...
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Also Known As

No data available
Micro Focus Silk Central, Borland Silk Central, Silk Central
 

Overview

 

Sample Customers

IBM, John Lewis, Trip Advisor, Netgear,  Bill and Melinda Gates foundation, Sapient
AmBank Group, Krung Thai Computer Services, Deakin University
Find out what your peers are saying about Adaptavist Test Management for Jira vs. OpenText Silk Central and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.