AppDynamics Mobile Real-User Monitoring vs Workspace ONE Intelligence comparison

AppDynamics Mobile Real-User Monitoring vs. Workspace ONE Intelligence

Download the complete report

Helped 824,067 peers since 2012

Categories and Ranking

AppDynamics Mobile Real-Use...

Ranking in Mobile APM

5th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Workspace ONE Intelligence

Ranking in Mobile APM

7th

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (55th)

Mindshare comparison

As of December 2024, in the Mobile APM category, the mindshare of AppDynamics Mobile Real-User Monitoring is 0.3%, up from 0.2% compared to the previous year. The mindshare of Workspace ONE Intelligence is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Mobile APM

Featured Reviews

EmilSiric

Regional Director (CEER) at Perform IT Ltd

Offers insights into peak usage hours, the application's status, and that of secondary services, such as databases and APIs

The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach. Additionally, there's potential for enhancing the pricing structure, particularly as scaling up can become expensive. Given the continual growth of the mobile landscape, revisiting the pricing model could be beneficial.

Read full review

Muhammad JunaidJawed

Sr. VDI Engineer at Afiniti.com

Helps to find devices that are lost but improvement is needed in mapping

The tool's deployment is easy. There are lots of documents and support available online. I help deploy Workspace ONE Intelligence. It's not hard to deploy since we've done it many times. We use the on-premises solution now. Basic deployment takes one day, but adding features like tunneling takes an extra day. The main challenge is network connectivity. The documentation is good and available online.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them."

"We have found the scalability to be quite good."

"For anybody who is looking into enhancing or improving their application code quality, I would definitely recommend this solution."

"In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool identified an issue within the mobile app, causing lost transactions in the billing system."

"The most valuable feature of the solution is its GUI."

"Whenever the application crashes from user behavior, we can easily simulate the error. We are happy with this feature and find it to be valuable."

"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."

"Integration is also very easy."

Cons

"The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach."

"In terms of improvements we would like to see, we want to understand what the battery consumption metrics are whenever a user is viewing. It would be really helpful for us if we could get those details levels."

"There may be some older technologies that are still covered, however, it's not as plug-and-play. You can still do it, however, it takes slightly more effort for engineers to cover old technologies such as C++, Delphi, and so on. It still can be done. It's just not as easy as, for example, covering Java."

"I would like to see a better way to automate actions based on the events generated by the tool."

"I would like to see accommodation for millisecond granularity, as we only have one-second granularity now."

"The way the agentless monitoring and agent monitoring get used is to be decided by the user, but there is no clarification on the setup phase or on how and why to use the aforementioned options."

"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."

"Windows devices management needs improvement."

Pricing and Cost Advice

"I rate AppDynamics Mobile Real-User Monitoring's pricing as seven out of ten. Mobile monitoring is paid based on the number of instances utilizing the mobile monitoring service, which increases as the scale grows. Consequently, your mobile user count can proportionally surpass all other applications."

"It does require licensing to be paid."

"I believe there was probably an extra charge whenever I wanted to contact the support team."

"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."

See which vendors are best for you

Use our free recommendation engine to learn which Mobile APM solutions are best for your needs.

See recommendations

824,067 professionals have used our research since 2012.

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about AppDynamics Mobile Real-User Monitoring?

In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool ident...

What needs improvement with AppDynamics Mobile Real-User Monitoring?

What is your primary use case for AppDynamics Mobile Real-User Monitoring?

The use case involves evaluating a mobile application's performance and user experience. We seek insights into peak usage hours, the application's status, and that of secondary services, such as da...

What is your experience regarding pricing and costs for Workspace ONE Intelligence?

Compared to the market, the pricing is cheap.

What needs improvement with Workspace ONE Intelligence?

Challenges are so many challenges out there. Windows devices installment in Workspace ONE Intelligence and Windows devices management needs improvement. I don't see any new AI features, and I would...

What advice do you have for others considering Workspace ONE Intelligence?

Overall, I would rate the solution an eight out of ten.

Dynatrace vs Workspace ONE Intelligence

Comparisons

No data available

Compared 100% of the time

More Workspace ONE Intelligence Competitors

Product Reports

AppDynamics Mobile Real-User Monitoring

Download AppDynamics Mobile Real-User Monitoring product report

AppDynamics Mobile Real-User Monitoring report

Application Performance Monitoring (APM) and Observability

Download Workspace ONE Intelligence product report

Also Known As

No data available

Apteligent, Crittercism

Learn More

AppDynamics

Omnissa

Overview

How do real users experience your native mobile applications? Follow their journey and optimize their experience with powerful end-to-end performance management that rapidly identifies application issues and relevant business transactions — from device to data center — and dramatically reduces MTTR.

Get insights, guidelines, and preferred outcomes that will help you deliver the best possible mobile experience for your customers and help make your mobile business successful like never before.

When milliseconds can cost you millions, Apteligent reveals operational and usage trends, uncovers issues, and analyzes behaviors. This allows you to continuously improve apps, keep users happy, and put your mobile business at the top of its game.

Sample Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia

AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego

AppDynamics Mobile Real-User Monitoring vs. Workspace ONE Intelligence