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Workspace ONE Intelligence Reviews

Vendor: Omnissa
3.5 out of 5
1,312 followers
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What is Workspace ONE Intelligence?

Get insights, guidelines, and preferred outcomes that will help you deliver the best possible mobile experience for your customers and help make your mobile business successful like never before.

Get the Application Performance Monitoring (APM) and Observability Buyer's Guide and find out what your peers are saying about Workspace ONE Intelligence and more!
Buyer's Guide
Application Performance Monitoring (APM) and Observability
August 2024
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Helped 800,688 peers since 2012

Workspace ONE Intelligence mindshare

Product category:
Application Performance Monitoring (A...
As of September 2024, the mindshare of Workspace ONE Intelligence in the Application Performance Monitoring (APM) and Observability category stands at 0.1%, down from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 
 
Key learnings from peers

Valuable Features

Users find Workspace ONE Intelligence valuable for its robust analytics, detailed reporting capabilities, and automated workflows. It enhances decision-making through insightful dashboards and provides actionable data quickly. The platform's integration with various endpoints and the ability to monitor device health and compliance are also highly praised. Security features and proactive threat detection capabilities are essential in maintaining an organization's safety and efficiency.
  • "The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."

Room for Improvement

Some users find that Workspace ONE Intelligence could improve its data processing speed, reporting capabilities, and integration with other tools. Users also highlight the need for more customizable analytics options and better real-time data updates to enhance efficiency and responsiveness.
  • "One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."

ROI

Users experienced significant cost savings, improved security posture, and better device management efficiency with Workspace ONE Intelligence. Enhanced visibility into device usage and optimization led to smarter resource allocation, which contributed to a higher ROI. Automated workflows reduced manual efforts and operational costs, while comprehensive analytics facilitated informed decision-making.

Pricing

Workspace ONE Intelligence offers flexible pricing, catering to various enterprise needs. Users highlight the solution's cost-effectiveness, especially for its advanced analytics and reporting features. Pricing details depend on factors like deployment size and specific requirements. Enterprises can benefit from scalable plans aligning with their budget and operational scale. Many appreciate the transparent pricing model, which aids in budgeting and long-term planning.

  • "The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."

Popular Use Cases

Workspace ONE Intelligence is primarily used for robust endpoint management, providing detailed analytics and insights. It helps in automating various processes, enhances security measures, and improves compliance tracking. Users appreciate its ability to aggregate data from multiple sources, create customized reports, and offer real-time monitoring. Its automation features are praised for simplifying administrative tasks and boosting productivity. It is also noted for helping organizations identify and mitigate potential threats efficiently.

Service and Support

Users appreciate Workspace ONE Intelligence for its responsive and knowledgeable customer service. Support teams quickly address and resolve issues, demonstrating a high level of expertise. Many find the assistance thorough and efficient, enhancing user experience. Troubleshooting and technical guidance receive positive feedback, highlighting the staff's dedication and proficiency. Users value timely and effective responses, reinforcing the platform's reliability and trustworthiness. Overall, customer interactions are favorable, reflecting strong support mechanisms.

Deployment

Users find Workspace ONE Intelligence's initial setup straightforward and easy to understand. Several appreciate the clear instructions and guidance provided. Most users report that the setup process is quick, allowing them to start utilizing its features effectively. A few mention minor challenges but note that available resources and support help resolve issues promptly. The overall sentiment is positive, highlighting the efficiency and simplicity of getting started with Workspace ONE Intelligence.

Scalability

Workspace ONE Intelligence offers good scalability, handling large data volumes efficiently. It allows for seamless integration with existing infrastructure. Users appreciate its robust performance and ability to adapt to increasing workloads. Reports of minimal downtime and strong support enhance its appeal. Its flexibility in accommodating different business sizes is a key strength. Users note its ease of scaling up as demands grow.

Stability

Users mention that Workspace ONE Intelligence offers reliable stability in various environments. They note its consistent performance without frequent crashes or downtimes. They appreciate its ability to handle large data sets efficiently, maintaining fast processing speeds. Users highlight that it manages to provide dependable uptime, which supports its usability for critical tasks. Many find that the tool successfully keeps systems running smoothly, even under heavy workloads.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Application Performance Monitoring (APM) and Observability Buyer's Guide for additional reliable information.

Learn more about Workspace ONE Intelligence

When milliseconds can cost you millions, Apteligent reveals operational and usage trends, uncovers issues, and analyzes behaviors. This allows you to continuously improve apps, keep users happy, and put your mobile business at the top of its game.

Workspace ONE Intelligence was previously known as Apteligent, Crittercism.

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Workspace ONE Intelligence customers

AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego

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Product Categories

Product Categories
Application Performance Monitoring (APM) and Observability
Mobile APM