Workspace ONE Intelligence pros and cons

3.5 out of 5

1 review
100% willing to recommend

1,312 followers

Pros & Cons summary

This product provides comprehensive analytics and insights for better decision-making, enhances security by identifying potential threats, and integrates efficiently with various VMware products. It enables automation of complex IT processes, improving operational efficiency with detailed reporting. However, users may face data synchronization issues across devices, high implementation costs, difficulties with customer support responsiveness, a steep learning curve, and limited integration with third-party applications.

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Prominent pros & cons

PROS

Helps in automating workflows efficiently, saving time and resources.

Provides powerful analytics and reports for informed decision-making.

Enhances security with advanced monitoring and compliance checks.

Facilitates seamless integration with other VMware products and services.

Offers flexible and scalable options for growing business needs.

CONS

Some users have encountered occasional performance issues when managing larger environments through Workspace ONE Intelligence.

Lack of integration with certain third-party applications can be a limiting factor for some organizations.

Customization options for reporting and analytics are sometimes considered insufficient for advanced users.

The process for setting up and configuring Workspace ONE Intelligence can be complex and time-consuming for less experienced users.

Occasional delays in data synchronization and real-time updates have been reported by some users.

Workspace ONE Intelligence Pros review quotes

Muhammad JunaidJawed

Sr. VDI Engineer at Afiniti.com

Aug 12, 2024

The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy.

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Workspace ONE Intelligence Cons review quotes

Muhammad JunaidJawed

Sr. VDI Engineer at Afiniti.com

Aug 12, 2024

One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset.

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