We performed a comparison between BackupAssist and BDRSuite based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have found that the backups are usually very successful."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I am very pleased with the compression, especially with some of the larger SQL databases that need backup. The amount of compression is impressive."
"The scalability is good. It can scale. Adding a new server to a foreign location is easy."
"It suits our needs, is versatile, and the functionality is there."
"The most important feature, in terms of the hypervisor, is the ability to restore a virtual machine in a matter of minutes. We can take the backup of a virtual machine and we can restore it to the actual Vembu Backup server as a temporary solution, in a matter of minutes. We can just spin up a VM in no time; different hardware, even different processors. It's pretty dynamic in that sense."
"The agentless backups are the big selling point on this, as well as being able to send out across sites so that I can do a restore at either of our two locations."
"The most valuable feature is its ability to copy quickly. We have about 12 terabytes, and trying to copy that volume size through the file structure would take a week. BDRSuite has a different approach to copying and is much faster."
"I back up one particular server with close to 1.2 TB, and the way the software compresses it is close to 600 or 700 TB. Vembu compresses it to close to 450 gigabytes, that's gigabytes. So that’s really amazing, the way in which the backup compression happens."
"The best part of BDRSuite is how user-friendly it is and how it does not require any maintenance after the initial setup."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"It stopped doing my backups after I did the last update on it."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"In the future I would like to see more support for Linux."
"The reporting can use some improvement. I still use the old StoreGrid Cloud while I'm migrating the rest of my clients over. I am able to export all of my clients' usage for the month, which I then import into my billing program. It helps me speed up the billing process. Also, I can generate a report that gives me statuses of everyone's backup, which I don't get from Vembu Backup Online either. I would like to have something similar where I can export everyone's usage at any time for all their backups, so I can use that to import them to my billing program."
"They can work on their cloud solution. In these days, the data becomes too much and you have to back up a lot of data to the site. They could offer cheaper storage to their clients with the cloud, making this a single source of truth solution. In our project, we are using two service providers: One who offers our storage and another who offers the software. If they work on their cloud solution and can offer their clients lower prices for this type of storage, this would be a really good improvement."
"The phone [support] system is a negative five on a scale from one to ten, where one is the worst. They wanted me to leave a message. When there is a problem with the product and you call in, you want to talk to somebody or wait to talk to somebody, not leave a message."
"In the beginning, when we had some hiccups, I would chalk that up more to a learning curve for the product."
"The API uses a common data image to store the data for the sets, but unfortunately, it's limited to consecutive sets only. That's the only limitation I have observed so far."
"It is very easy, unless you know exactly what you're doing, to corrupt the virtual machines and they get locked up. Just brief detail: When you are creating a system, if you don't have absolutely every other little background processes in place, it creates Snapshots of the virtual machines. Once it does that, it then won't be able to have a backup. From that point on you have to destroy the virtual machine, which is completely counterproductive on a large system. There is a fundamental flaw in the setup that can be very dangerous, potentially."
"The product is co-branded, not white-labeled."
"The interface could be better because I have to fumble around to find things. I can't just sit down at the terminal and know exactly what to do. It could be just me, but I have used a number of different backup products, and I found them simpler. However, its features are very good, so I don't mind sacrificing a bit of extra time to do what I need."
BackupAssist is ranked 27th in Backup and Recovery with 5 reviews while BDRSuite is ranked 13th in Backup and Recovery with 63 reviews. BackupAssist is rated 8.8, while BDRSuite is rated 8.2. The top reviewer of BackupAssist writes "Provides ransomware protection, does good reporting, and is close to perfect for our use case". On the other hand, the top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". BackupAssist is most compared with Veeam Backup & Replication and Acronis Cyber Protect, whereas BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup. See our BDRSuite vs. BackupAssist report.
See our list of best Backup and Recovery vendors and best MSP Backup vendors.
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