BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.
| Product | Mindshare (%) |
|---|---|
| BackupAssist | 0.7% |
| Veeam Data Platform | 6.1% |
| Rubrik | 3.6% |
| Other | 89.6% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Backup and Recovery | Apr 27, 2026 | Download |
| Product | Reviews, tips, and advice from real users | Apr 27, 2026 | Download |
| Comparison | BackupAssist vs Veeam Data Platform | Apr 27, 2026 | Download |
| Comparison | BackupAssist vs HPE Zerto Software | Apr 27, 2026 | Download |
| Comparison | BackupAssist vs Rubrik | Apr 27, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Veeam Data Platform | 4.3 | 6.1% | 94% | 432 interviewsAdd to research |
| Acronis Cyber Protect | 4.1 | 2.2% | 86% | 124 interviewsAdd to research |
The most valuable features of BackupAssist, are its reliability, ease of use, and ease of recovery.
Users appreciate that it continues to back up unless there is a major change and that it can handle power issues in the server room. Ransomware checks are also highly valued.
Users find the configuration process simple and appreciate the ability to back up local drives to a network drive or a cloud service like Amazon Web Services or Wasabi.
The fact that BackupAssist releases updates and new features regularly is seen as a positive aspect, as it shows that the company is evolving and not stagnant.
A lack of support and the need for a physical backup solution are areas the solution could be improved. For some, the backups stopped working after an update.
The ROI from BackupAssist was highly satisfactory. It provided significant cost savings and improved efficiency in users' backup processes. The software's ease of use and reliability were praised by users.
The pricing for BackupAssist is on a yearly basis and is considered reasonable. There are also add-on options available for purchase. The cost of support is simple and reasonable.
The primary use case of BackupAssist is to back up servers, including Hyper-V services, Exchange, Active Directory, database servers, and payroll systems. It also allows for backing up network drives and office computers.
The customer service and support of BackupAssist is highly praised for their willingness and ability to provide assistance. They are knowledgeable and can help with setting up the backup correctly to prevent any future surprises.
The deployment and setup of BackupAssist took a couple of days. Users who have extensive experience in IT found the process straightforward.
The solution is capable of handling large applications.
Users had a minor issue with the solution after an update but were able to resolve it by restarting the services. Overall, many find BackupAssist to be a highly stable product that is great at data recovery.
BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.
What are the important features of BackupAssist?In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.
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| Author info | Rating | Review Summary |
|---|---|---|
| Director at Gemini Systems | 4.5 | I find this on-premises solution highly reliable for backing up VMs and Exchange, appreciating its reporting and ransomware checks. Setup was straightforward, and despite a minor update issue, I recommend it for its stability and suitability for my client's environment. |
| Tech Doctor at a recruiting/HR firm with 11-50 employees | 5.0 | I find BackupAssist easy to use, configure, and recover with, especially for server backups. It's highly stable, reliable, and continually updated, unlike complicated previous solutions. I highly recommend it for its great value and support. |
| Director at Gemini Systems | 4.5 | I use BackupAssist for Hyper-V backups, finding its convenient UI and successful operations very satisfying. While generally stable and easy to set up, it lacks support for Linux virtual machines. Despite this, I highly recommend it for simple Windows environments, rating it 9/10. |
| Managing Director at KRsolns LTD | 4.0 | I use this stable solution for straightforward backups, appreciating its configurable notifications and easy setup for smaller organizations. However, I wish it offered a central management dashboard and more advanced notification options. |
| Director at Gemini Systems | 4.0 | I've used this for years, easily backing up Hyper-V hosts, Exchange, and SQL. Recovery is simple. However, I often encounter issues with snapshots and iSCSI connection problems when restoring, which needs improvement. |