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Acronis Cyber Protect vs BackupAssist comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
121
Ranking in other categories
Cloud Backup (5th)
BackupAssist
Ranking in Backup and Recovery
70th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.4%, down from 4.8% compared to the previous year. The mindshare of BackupAssist is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Stuart Grigor - PeerSpot reviewer
Good backup solution but challenges with the stability
It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.
RM
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using."
"The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy."
"For me, the cost is a significant advantage."
"It has simple buying options and deployments. You can buy on-cloud, on-premises, or hybrid solutions. Acronis Backup is very easy to deploy. It also does not consume much hardware. The administrator's tasks are very simple. It is very user friendly, and it also has good security features with low-level encryption and data encryption."
"For my first experience, it is the best software for backups, especially for a five-system backup."
"It is fast and easy for an image-based backup across all platforms."
"Since the last version, everything has been improved."
"This is a full software so deployment time is very quick."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I have found that the backups are usually very successful."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
 

Cons

"The pricing could be improved."
"I would ​change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing.​"
"The support takes too much time to respond to callbacks."
"The solution's error handling can be improved specifically for Linux errors."
"It could have a better ability to manage backups over a longer period."
"If we could have a mass deployment option using Acronis, that would be helpful."
"They can include something called a backup appliance. Although Acronis is a software-driven company, it would be good for customers to have some kind of backup appliance on top of a lightweight operating system. This will also reduce the cost. Currently, the customers have to buy the hardware in addition to the operating system, which increases the overhead in terms of procurement."
"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"In the future I would like to see more support for Linux."
"It stopped doing my backups after I did the last update on it."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
 

Pricing and Cost Advice

"The cost of updates is less than $100 USD yearly."
"The price is reasonable."
"The pricing is comparable to the newest solution available on the market, Altaro."
"If the solution was less expensive it would be better."
"The current subscription model of Acronis Backup compared to other backup solutions is not costly."
"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."
"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."
"Acronis Cyber Protect's pricing is reasonable."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"The product pricing here in Zimbabwe is good, I cannot complain."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
No data available
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Find out what your peers are saying about Acronis Cyber Protect vs. BackupAssist and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.