Acronis Cyber Protect vs BackupAssist comparison

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Acronis Cyber Protect

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Executive SummaryUpdated on Sep 11, 2024

Acronis Cyber Protect and BackupAssist compete in the data backup and cybersecurity category. Acronis Cyber Protect has the upper hand due to its comprehensive feature set, while BackupAssist excels in core backup functionalities.

Features: Acronis Cyber Protect offers advanced cybersecurity features integrated with backup capabilities, including anti-malware, data protection measures, and secure data centers. BackupAssist provides reliable backup and disaster recovery options, simple user interface, and automated backup scheduling. Users benefit from Acronis' additional cybersecurity tools, while BackupAssist is valued for its simplicity and reliability.

Room for Improvement: Acronis Cyber Protect users often mention the need for performance enhancements, better customer service options, and a more intuitive user interface. BackupAssist users suggest improvements in cloud integration, a more modern interface, and enhanced reporting features. Both products have areas where optimization is required, but Acronis often faces critiques for performance, while BackupAssist's improvement areas are more technical.

Ease of Deployment and Customer Service: Acronis Cyber Protect can be complex to deploy but offers comprehensive customer service. BackupAssist is noted for its straightforward deployment process and effective support. Acronis may feel overwhelming due to its extensive features, while BackupAssist provides a smoother deployment experience with reliable service.

Pricing and ROI: Acronis Cyber Protect is relatively expensive, with pricing starting at $49.99 per year, but its extensive feature set justifies the higher cost. BackupAssist starts at $279 per year per workstation, considered more cost-effective with solid ROI. While Acronis offers more features, BackupAssist provides good value for its price by balancing cost and performance.

To learn more, read our detailed Acronis Cyber Protect vs. BackupAssist Report (Updated: April 2025).

Acronis Cyber Protect vs. BackupAssist

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

9th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

121

Ranking in other categories

Cloud Backup (5th)

BackupAssist

Ranking in Backup and Recovery

70th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.4%, down from 4.8% compared to the previous year. The mindshare of BackupAssist is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Stuart Grigor

Senior Manager Governance and Quality Assurance at Motus Car Rental

Good backup solution but challenges with the stability

It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.

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RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The pricing is fine."

"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."

"The main reasons that our customers like Acronis are that it is very strong and easy to use."

"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."

"It actually does its job very well and has interesting capabilities, but it has the most awful interface."

"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."

"The most valuable feature of Acronis Backup is the data recovery and restoration details."

"The licensing model is very good."

More Acronis Cyber Protect pros

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"I have found that the backups are usually very successful."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

Cons

"The licensing approach becomes intricate when dealing with SharePoint."

"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."

"It supports Microsoft SQL and Microsoft Exchange, but it does not support Oracle databases or Postgres."

"I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface."

"It would be better if they made it easier to obtain images for laptops and desktops. It isn't easy right now to have many different types of desktop computers. This is because Microsoft is changing a lot of things in Windows 10."

"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."

"A little bit more integration would be good. It should support broader platforms."

"Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively."

More Acronis Cyber Protect cons

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"It stopped doing my backups after I did the last update on it."

Pricing and Cost Advice

"I find the pricing structure satisfactory, it is around $25 per year."

"It is a low-cost solution."

"We were on a perpetual license for Acronis Backup."

"There are monthly fees to use Acronis Backup."

"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."

"I would describe the product as a mid-priced tool for small and medium businesses."

"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."

"There is a license required for this solution and it can be on a monthly basis."

More Acronis Cyber Protect pricing and cost advice

"The product pricing here in Zimbabwe is good, I cannot complain."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

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What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

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Comparisons

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Compared 19% of the time

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Product Reports

Acronis Cyber Protect

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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

No data available

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Acronis Cyber Protect vs. BackupAssist