BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.
One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.
BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.
To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.
BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.
The most valuable features of BackupAssist, are its reliability, ease of use, and ease of recovery.
Users appreciate that it continues to back up unless there is a major change and that it can handle power issues in the server room. Ransomware checks are also highly valued.
Users find the configuration process simple and appreciate the ability to back up local drives to a network drive or a cloud service like Amazon Web Services or Wasabi.
The fact that BackupAssist releases updates and new features regularly is seen as a positive aspect, as it shows that the company is evolving and not stagnant.
A lack of support and the need for a physical backup solution are areas the solution could be improved. For some, the backups stopped working after an update.
The ROI from BackupAssist was highly satisfactory. It provided significant cost savings and improved efficiency in users' backup processes. The software's ease of use and reliability were praised by users.
The pricing for BackupAssist is on a yearly basis and is considered reasonable. There are also add-on options available for purchase. The cost of support is simple and reasonable.
The primary use case of BackupAssist is to back up servers, including Hyper-V services, Exchange, Active Directory, database servers, and payroll systems. It also allows for backing up network drives and office computers.
The customer service and support of BackupAssist is highly praised for their willingness and ability to provide assistance. They are knowledgeable and can help with setting up the backup correctly to prevent any future surprises.
The deployment and setup of BackupAssist took a couple of days. Users who have extensive experience in IT found the process straightforward.
The solution is capable of handling large applications.
Users had a minor issue with the solution after an update but were able to resolve it by restarting the services. Overall, many find BackupAssist to be a highly stable product that is great at data recovery.
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