Barracuda Email Threat Scanner vs Huntress comparison

"The most valuable feature of Barracuda Email Threat Scanner is the security it provides by delaying the delivery of suspicious emails until they can be reviewed inside the Barracuda control panel."

"The main benefit that I am getting from this solution is that it filters almost 95% of my spam mail. Some spam mails bypass Barracuda Email Threat Scanner, but when I add those domains or addresses to the filter list, they get blocked. Some users on my premises do not understand which mail attachments or links should be opened. By filtering with Barracuda Email Threat Scanner, we are not getting any type of phishing mails. So, our infrastructure is safer, and as an IT person, I feel relaxed."

"It was easy to learn the product."

"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."

"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."

"Huntress helps us replace traditional antivirus solutions with an EDR. I like how easy it is to use and deploy. Support is good- they've responded quickly when I've had issues. I like it a lot so far. It reports valuable information and filters out things I don't need to know."

"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."

"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."

"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."

"I have found it valuable that this solution is always there and always armed."

"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."

"The product must improve the features associated with creating a blacklist."

"If the price were lower, perhaps we could purchase our own."

"We had an incident last month where the PCs of one or two colleagues, who were outside of our factory and were using a defined network, got infected by some kind of malware. From their PCs, more than 1,000 mails were produced per hour, causing spamming on our mail server. Barracuda blocked the full mail communication. Only one to two accounts were compromised, and for that, Barracuda blocked all incoming and outgoing mails. It created a great problem for other users and our office activities. Our server was blocked for three days, which we did not expect. Technically, only one or two accounts should be blocked. When a domain or IP is blocked, communication becomes tough. It may be a configuration issue at our provider's end, where there was a mistake in configuring Barracuda. It could also be a problem related to Barracuda."

"I had been requesting Huntress support for macOS for a while, and they recently rolled it out, making it generally available within two months. Having a regular support line would be good."

"In the next release, I'd like to see more intuitive dashboards."

"Ultimately, the clarity of their alerts is paramount for effective threat communication and could benefit from clearer remediation steps."

"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."

"I'd like Huntress to implement a component that can analyze network traffic for specific sites."

"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."

"To enhance the platform, I suggest adding a feature to forward Huntress's recommended response directly to the client, ensuring their clear understanding of the gathered information."

"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."

"The solution is a bit expensive."

"Barracuda Email Threat Scanner is provided by our IT service provider, who also provides all the support. The licensing fee that we pay to our provider is $200 per month, that is, $1 per user. There is no additional cost. Before taking the subscription from our provider, I researched the market for Barracuda. The cost is between $5,000 to $8,000 for three years. After that, the same cost is there for renewal. If you have 200 to 500 users, it is better to take a subscription from a provider. If you have more than 500 users, then you can own the Barracuda server through the cloud or on-premises deployments. It is costly for a lesser number of users. If you increase the usage or the number of users, then the overall cost decreases. They can reduce the cost of Barracuda Email Threat Scanner for a small number of users. We could not and would not have used this solution if we had not got the renting or subscription option."

"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."

"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."

"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."

"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."

"The pricing model for Huntress is similar to competitors and is charged per endpoint."

"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."

"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."

"The solution's pricing is fair."