Huntress Managed EDR Reviews

Name: Huntress Managed EDR
Brand: Huntress
Rating: 4.8 (25 reviews)

4.8 out of 5

25 reviews
100% willing to recommend

What is Huntress Managed EDR?

Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.

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Huntress Managed EDR is the #3 ranked solution in top Managed Detection and Response (MDR) solutions and #9 ranked solution in EDR tools. PeerSpot users give Huntress Managed EDR an average rating of 9.6 out of 10. Based on the analysis of the 25 most recent Huntress Managed EDR reviews, the overall sentiment is positive, with a sentiment score of 7.8. (Among the highest in the category). Huntress Managed EDR is most commonly compared to IBM Security QRadar: Huntress Managed EDR vs IBM Security QRadar. Huntress Managed EDR is popular among the small business segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Helped 824,129 peers since 2012

Featured reviews

Andy Larin

Founder and CEO at allCare IT

Huntress is effortless to use. It's one of the easiest products to deploy. Pushing out through our RMM is simple, and using it is straightforward once it's on a machine. The end user doesn't have to do anything. Everything comes back to us. I love that the alerts are human-curated. They take a look at alerts before we get them. Other products are very noisy. They'll send you an alert about anything. About 95 percent of those alerts go to Huntress first. They check to make sure that it's real and only alert us if it's actionable, something that requires our attention. When I get an alert from Huntress, it must be looked at. I love that. It saves a ton of time for my people. It can fix low-severity threats. Their team is 24/7, whereas my team is not. We want them to take action on known bad things. Sometimes, that means fixing the problem or isolating the machine so multiple machines aren't getting hit. I love that they can address those issues within a very short time.

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Nick Mrotek

Service Delivery Manager at Netirio

The automatic remediation is the most valuable feature for us. It works great. If our team can't look at an issue exactly at the moment, it's just good to know that there's Huntress that can come in and be able to remediate most, if not all, issues. If there's something that needs a further look at, we can automate the alerts. It's proven to be a lot more efficient than other antiviruses we've worked with in the past. It's easy to use Huntress overall. I haven't had too many issues. I haven't really had to contact or support with anything. So far, so good. Huntress is a solution tailored specifically for the small and medium business market. It sits on top of Windows Defender, so you do not have to have either expertise or other software. It works well as a standalone client. Removal, specifically, has been very, very nice. Others have been clunky when it comes to removing files or the application itself. Huntress has the uninstall option straight from the admin portal. That's been a great great feature. We've witnessed the benefits of Huntress both immediately after we deployed it, and after some time. The ease of use was noticed immediately. But then, eventually, when it comes to either losing a client or having someone who's left having to remove it from their machine, just having the ability to uninstall very seamlessly becomes very useful. The solution is fully managed by Huntress 24/7. It's reduced our workload in terms of triaging or managing alerts. It's very much reduced the attention to detail that we've needed to have, especially since it's such a reputable company. We feel confident in having them remediate some issues so that we don't have to be looking at them all the time. Huntress helped us to reduce the need for expensive security tools or expensive security analysts. That's very important, especially with us being a smaller business. Not having to purchase larger software has been great. I don't know if our organizational security has drastically improved. However, it has done what it needs to do. We haven't lost security; we've maybe become more secure with it. That said, just having that presence of mind, knowing that we do have a very sophisticated team and product behind us, has been wonderful.

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Jim Bolinski

President at Abbas Networking Services

The solution's most valuable feature is that it has a manned security operation center, not AI-driven. It is quite easy to use Huntress. I think Huntress is a very solid solution. It is a top-of-the-tier, cutting-edge tool that can find things others can't. We started to see the benefits of Huntress immediately after deploying it. I had been using another security vendor. For the first couple of days after deploying Huntress, we had numerous alerts about problems on people's systems, and we were able to address them. The fact that the solution is fully managed by Huntress 24/7 has definitely reduced the amount of noise alerts we get. When something actually gets to us, it is definitely actionable. Huntress' ability to automatically remediate low-severity threats has worked very well in our instances. I feel it has increased our security posture. It's just one component of our security stack, but it has definitely elevated our security stack. The solution has reduced our overall costs by combining security tools into its platform, which is very important to us. Huntress has significantly elevated our organization's overall security posture. We combined Huntress with Microsoft Defender and Webroot DNS, and it works quite well. Huntress is far superior to other solutions when it comes to providing proactive protection against threats. SentinelOne lets viruses through, while Huntress does not. The Norton product has a really high processor load. It's archaic how they design their product. However, operating the Norton or Symantec tool takes up a lot of processor resources. The way the Huntress SOC team works with us is far superior compared to the SOC teams of those other solutions. They are very responsive and respond within minutes, while others take days.

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Huntress Managed EDR mindshare

Product category:

As of December 2024, the mindshare of Huntress Managed EDR in the Managed Detection and Response (MDR) category stands at 9.6%, up from 7.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

PeerAnalyst reports

Type	Title	Date
Category	Managed Detection and Response (MDR)	Dec 30, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 30, 2024	Download
Comparison	Huntress Managed EDR vs CrowdStrike Falcon Complete MDR	Dec 30, 2024	Download
Comparison	Huntress Managed EDR vs Arctic Wolf Managed Detection and Response	Dec 30, 2024	Download
Comparison	Huntress Managed EDR vs Field Effect MDR	Dec 30, 2024	Download

Title	Rating	Mindshare	Recommending
IBM Security QRadar	4.0	0.7%	91%	204 interviews Add to research
Intercept X Endpoint	4.2	0.7%	95%	103 interviews Add to research

Valuable Features

Huntress Managed EDR's most valuable features include 24/7 threat-hunting expertise, automatic remediation, and user-friendly interface. It efficiently handles alerts, combines multiple security tools, and operates proactively. Users appreciate its ability to detect serious threats, isolate issues swiftly, and save time with human-curated alerts. The integration with Microsoft Defender enhances its appeal for small to medium-sized businesses by providing robust protection without heavy resource demands, making it a top choice for efficient and comprehensive security management.

"It is a ten out of ten in terms of ease of use."
"It is clear, simple, and easy to use. There are things that I can automate in terms of escalation, but if I want to go into the settings and play with it, I can. They provide detailed remediation steps, explaining why an issue is a problem and what steps to take."
"I rate Huntress Managed EDR a ten out of ten."

Room for Improvement

Huntress Managed EDR could improve its reporting, enhance integration with other platforms, and offer a more intuitive dashboard. Users seek better API functionality for data retrieval, extended data retention, and improved user interface for ease of navigation. Automating software vulnerability scans and antivirus management, alongside language expansion in their education platform, is desired. Enhanced customization for client report presentation and network traffic analysis would benefit users. Integration with RMM systems also needs refinement.

"The reporting could be improved by providing a more simplified report that can be easily understood by clients."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial."
"Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be beneficial."

ROI

Huntress Managed EDR provided users with considerable ROI due to reduced training costs and fewer necessary security personnel. Companies experienced 20 to 30 percent returns and saw enhanced security and peace of mind immediately after deployment. Users reported significant cost reductions, around 200% ROI, by eliminating the need for additional security analysts and cutting previous vendor expenses by half. Huntress seamlessly integrated into existing RMM systems, saving time and improving efficiency.

Pricing

Enterprise users report Huntress Managed EDR pricing as competitive and offering excellent value. The cost structure typically involves standard licensing fees, with some additional expenses for Microsoft Defender. Users appreciate Huntress for its fair pricing, with charges per endpoint and occasional reasonable price increases justified by feature enhancements. The solution's affordability compared to alternatives makes it an attractive choice, especially for small businesses, providing basic yet effective EDR services. Overall, it aligns well with business models and delivers substantial value.

"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."

Popular Use Cases

Huntress Managed EDR provides 24/7 threat hunting and endpoint detection capabilities for cybersecurity, complementing antivirus software like Microsoft Defender. Many organizations deploy it across all clients to manage Microsoft Defender, proactively identifying hidden threats and ensuring network security. Huntress acts as a robust first defense layer and integrates with RMM tools for efficient rollout. It helps prevent incidents by detecting persistent threats, offering managed response services, and elevating overall security posture.

Service and Support

Huntress Managed EDR's customer service and support receive high praise for quick and proactive responses. Teams appreciate direct communication and effective handling of issues, even outside regular hours. Support is noted for its speed, expertise, and the ability to escalate complex inquiries. They often provide in-depth answers, addressing security incidents efficiently. Users value the knowledgeable and approachable nature of the support, rating it near perfect for its reliability and collaboration.

Deployment

Users found Huntress Managed EDR's initial setup to be straightforward and efficient. Deployment typically took minimal time and effort, often utilizing automated scripts for rapid implementation across numerous endpoints. Documentation provided clear guidance, ensuring an easy process for both small and large-scale deployments. Maintenance was generally minor due to automatic updates, requiring only routine checks. Organizations benefited from Huntress's integration capabilities, enhancing security without significant disruptions.

Scalability

Huntress Managed EDR demonstrates strong scalability across various organizations. Companies easily manage thousands of endpoints without issues, benefiting from the solution’s cloud-based nature. Users report seamless deployment and quick agent additions, highlighting its capability to scale independently. Ratings are consistently high, emphasizing the platform’s ability to handle expansive growth efficiently. Huntress facilitates easy license and agent management, providing a scalable and responsive environment for a diverse range of users.

Stability

Users rate Huntress Managed EDR highly for stability, often giving it scores of nine or ten out of ten. Many report no issues with performance, lagging, crashing, or downtime. While some did encounter specific issues like Rio shutdowns or compatibility glitches, these were often quickly resolved by support. Huntress is praised for its reliable, low-impact nature and solid performance, maintaining stability across various environments and OS systems without causing significant disruptions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Huntress Managed EDR Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

Insurance Company

Retailer

Healthcare Company

Financial Services Firm

Comms Service Provider

Educational Organization

Construction Company

Non Profit

Government

University

Wholesaler/Distributor

Legal Firm

Outsourcing Company

Real Estate/Law Firm

Media Company

Energy/Utilities Company

Hospitality Company

Performing Arts

Recreational Facilities/Services Company

Logistics Company

Consumer Goods Company

Transportation Company

Recruiting/Hr Firm

Pharma/Biotech Company

Engineering Company

Compare Huntress Managed EDR with alternative products

Learn more about Huntress Managed EDR

Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.

What are the key features of Huntress Managed EDR?

24/7 SOC with expert threat hunting: Continuous monitoring and threat hunting by dedicated security teams.
Proactive alerts: Automated notifications for detected threats ensuring timely responses.
Automatic remediation: Swift action taken to mitigate threats without user intervention.
Easy deployment: Seamless integration with existing security infrastructures like Microsoft Defender.
Intuitive interface: User-friendly design facilitating efficient threat management and monitoring.
Foothold detection and IP scanning: Identification of persistent threats and suspicious network activities.

What benefits should be evaluated in reviews?

Seamless integration: Minimizes need for multiple security tools by interfacing well with current products.
Quick threat response: Rapid isolation and resolution of issues enhancing security posture.
Peace of mind: Reliable threat management with expert supervision ensuring continuous protection.

Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.