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Huntress Managed EDR vs Rapid7 MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
59
Ranking in other categories
Endpoint Detection and Response (EDR) (5th)
Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
9th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Managed Detection and Response (MDR) category, the mindshare of Huntress Managed EDR is 5.1%, down from 10.8% compared to the previous year. The mindshare of Rapid7 MDR is 1.9%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR5.1%
Rapid7 MDR1.9%
Other93.0%
Managed Detection and Response (MDR)
 

Featured Reviews

JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.
Ehsan Khaleel - PeerSpot reviewer
Manager SOC at PTCL
Comprehensive detection has strengthened real-time protection and streamlined investigations
My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would absolutely recommend Huntress Managed EDR, as I consider them a leader in the field and am confident in their service."
"What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust."
"For us, Huntress Managed EDR has been a game changer for the SMB market."
"Huntress Managed EDR is very easy to use. It's geared towards your Windows user who wants convenience. You just need an EXE file to get started. It's set up for convenience to make it easy for you to have security, as opposed to some of the complexities behind the scenes that you don't see."
"Huntress Managed EDR has helped significantly in reducing the need for expensive security tools or security analysts, and since it is an EDR and fully managed, we don't need other EDR tools or specialists."
"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."
"Huntress helps us replace traditional antivirus solutions with an EDR. I like how easy it is to use and deploy. Support is good- they've responded quickly when I've had issues. I like it a lot so far. It reports valuable information and filters out things I don't need to know."
"Huntress is easy to use. It immediately improved visibility and understanding of our security posture."
"The product allows us to customize our alerts."
"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."
"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"From my perspective, Rapid7 MDR is a really good product that is easy to implement and use."
"Once we introduced Rapid7 MDR along with their vulnerability assessment tool, IVM, we transitioned from using Qualys and Tenable, which are top-tier tools in the market, because the management tool from Rapid7 allows us to access a variety of vulnerabilities in real time to fix them effectively."
"The benefits that came with Rapid7 MDR is the analysis we are getting now, which is quite useful."
"All stakeholders claim that Rapid7 MDR is very effective at identifying threats in today's AI era."
"The enrichment that Rapid7 MDR generates for the client is greater than with other tools, and this has had a big impact."
 

Cons

"Incident reporting could be a little bit cleaner."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial."
"The integration with Autotask could be improved."
"Not every time, but sometimes when we click on the remediation, the auto-resolution of the alert, the screen gets stuck, and I need to contact support so they can confirm the remediation was applied, and they have to close the ticket."
"To enhance the platform, I suggest adding a feature to forward Huntress's recommended response directly to the client, ensuring their clear understanding of the gathered information."
"One area where Huntress Managed EDR can improve is in alerting."
"One sucky part about that is that they don't have a prorate. They don't reduce it for the exact number of days used. They charge you for the whole month."
"Evaluating the customer service and technical support teams of Rapid7 MDR, I would rate them a six out of ten."
"There are potential improvements in reports and dashboards."
"We cannot allow it to go outside because we do not have that level of trust at the moment."
"We currently come across more false positives. The tool is a bit more aggressive than other tools."
"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."
"However, I think the best area for improvement is pricing."
"The product should provide full transparency in security operations."
 

Pricing and Cost Advice

"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"Huntress is priced fairly for the services and value it provides."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"The product is not overly priced."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
6%
Manufacturing Company
10%
Educational Organization
10%
Financial Services Firm
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What needs improvement with Huntress?
What I dislike about Huntress Managed EDR is that I would probably change my opinion since about the only thing I could really see is bringing down the price somewhat.
What is your primary use case for Huntress?
Our use cases involve using Huntress Managed EDR behind Microsoft Defender and primarily as an EDR.
What advice do you have for others considering Huntress?
My thoughts on the pricing of Huntress Managed EDR are that it is kind of on the upper end of comparable products, but as long as it does its job, I cannot fault it too bad. The only real technical...
What is your experience regarding pricing and costs for Rapid7 MDR?
The log ingestion is the main criteria that comes into picture. I would not say it is cheap, but it is more efficient. It is economical for us. We evaluated different tools and services before. If ...
What needs improvement with Rapid7 MDR?
I did not use all features, so I am not sure what is already implemented or what would be good to implement. However, I think the best area for improvement is pricing.
What is your primary use case for Rapid7 MDR?
Our use case is to measure our compliance score. We measure our compliance status with CIS benchmarks implemented via Intune and Defender, which was a request from management.
 

Also Known As

No data available
Rapid7 Managed Detection and Response
 

Overview

 

Sample Customers

Information Not Available
Landmark Health, NISC, Resimac, Starr Companies
Find out what your peers are saying about Huntress Managed EDR vs. Rapid7 MDR and other solutions. Updated: April 2026.
896,563 professionals have used our research since 2012.