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Huntress Managed EDR vs Rapid7 MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
59
Ranking in other categories
Endpoint Detection and Response (EDR) (5th)
Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
14th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Managed Detection and Response (MDR) category, the mindshare of Huntress Managed EDR is 5.6%, down from 10.6% compared to the previous year. The mindshare of Rapid7 MDR is 2.0%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR5.6%
Rapid7 MDR2.0%
Other92.4%
Managed Detection and Response (MDR)
 

Featured Reviews

JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.
Ehsan Khaleel - PeerSpot reviewer
Manager SOC at PTCL
Comprehensive detection has strengthened real-time protection and streamlined investigations
My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"Because of the pricing, performance, and usability, Huntress Managed EDR is without a doubt the best EDR solution for small businesses that I've ever seen."
"The automatic remediation feature of Huntress Managed EDR is very effective because at midnight, around 2:00 AM, if there is an alert while I am sleeping, I know my organization remains safe."
"Huntress Managed EDR eliminates the need to outsource expensive security tools or analysts, avoiding the high costs associated with external solutions."
"Using Huntress Managed EDR has helped reduce the need for expensive security tools or hiring additional security analysts since I can use that as the first port of call versus trying to get an external SOC."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"Huntress Managed EDR has helped me reduce the need for expensive security tools or to hire expensive security analysts."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"From my perspective, Rapid7 MDR is a really good product that is easy to implement and use."
"The enrichment that Rapid7 MDR generates for the client is greater than with other tools, and this has had a big impact."
"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."
"The product allows us to customize our alerts."
"Once we introduced Rapid7 MDR along with their vulnerability assessment tool, IVM, we transitioned from using Qualys and Tenable, which are top-tier tools in the market, because the management tool from Rapid7 allows us to access a variety of vulnerabilities in real time to fix them effectively."
"All stakeholders claim that Rapid7 MDR is very effective at identifying threats in today's AI era."
"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"The benefits that came with Rapid7 MDR is the analysis we are getting now, which is quite useful."
 

Cons

"One area where Huntress Managed EDR can improve is in alerting."
"Ultimately, the clarity of their alerts is paramount for effective threat communication and could benefit from clearer remediation steps."
"Regarding improvements for Huntress Managed EDR, there was an example yesterday where the UI had unclear directions and it caused the agent itself to be removed from the endpoint device during a critical moment."
"One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to fix it. We have to fix it with some scripts so that Defender reports correctly to Huntress. It would be nice if they took that action on our behalf. If they saw a problem with Defender, they should roll out a fix."
"The ITDR product is coming along great, however, we are still getting many false positives."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint."
"Customer support for Huntress Managed EDR could have been better. Although there is a dedicated representative, after the initial onboarding conversation, there was not much follow-up until renewal came up."
"If Huntress decides to follow the path that SentinelOne and CrowdStrike seem to not understand isn't what their clients want, which is handing off their SOC to an AI, then we might be considering other options."
"The product should provide full transparency in security operations."
"There are potential improvements in reports and dashboards."
"Evaluating the customer service and technical support teams of Rapid7 MDR, I would rate them a six out of ten."
"We cannot allow it to go outside because we do not have that level of trust at the moment."
"However, I think the best area for improvement is pricing."
"We currently come across more false positives. The tool is a bit more aggressive than other tools."
"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."
 

Pricing and Cost Advice

"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"I believe Huntress offers competitive pricing overall."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"The product is not overly priced."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
6%
Manufacturing Company
10%
Educational Organization
10%
Financial Services Firm
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What needs improvement with Huntress?
What I dislike about Huntress Managed EDR is that I would probably change my opinion since about the only thing I could really see is bringing down the price somewhat.
What is your primary use case for Huntress?
Our use cases involve using Huntress Managed EDR behind Microsoft Defender and primarily as an EDR.
What advice do you have for others considering Huntress?
My thoughts on the pricing of Huntress Managed EDR are that it is kind of on the upper end of comparable products, but as long as it does its job, I cannot fault it too bad. The only real technical...
What is your experience regarding pricing and costs for Rapid7 MDR?
The log ingestion is the main criteria that comes into picture. I would not say it is cheap, but it is more efficient. It is economical for us. We evaluated different tools and services before. If ...
What needs improvement with Rapid7 MDR?
I did not use all features, so I am not sure what is already implemented or what would be good to implement. However, I think the best area for improvement is pricing.
What is your primary use case for Rapid7 MDR?
Our use case is to measure our compliance score. We measure our compliance status with CIS benchmarks implemented via Intune and Defender, which was a request from management.
 

Also Known As

No data available
Rapid7 Managed Detection and Response
 

Overview

 

Sample Customers

Information Not Available
Landmark Health, NISC, Resimac, Starr Companies
Find out what your peers are saying about Huntress Managed EDR vs. Rapid7 MDR and other solutions. Updated: April 2026.
896,510 professionals have used our research since 2012.